2024 CHEVROLET TRAVERSE Complaints

This vehicle was advertised as having the Super Cruise feature along with "following distance indicator", "forward collision alert", "lane keep assist with lane departure warning" and "intellibeam" (auto headlamp dimming feature). We purchased the vehicle expecting all of these to function. When we took delivery and went on our drive with the salesman so he could explain all the features, we found that the Adaptive Cruise Control and the Super Cruise would not work at all. We thought maybe we were trying to engage it incorrectly, so the salesman advised he would check into it the next day (we took delivery after regular service hours) and get back to us. We took the vehicle home. Upon driving the next several days, the Forward Collision Alert malfunction indicator light came on in the driver information center. We had made an appointment and took the vehicle to the dealer. We were advised that bulletin #PIT6167A was issued by GM on 6/20/2024 stating "Super Cruise Unavailable" and it was a known problem and at the time there was no fix. We were advised by the Dealer that the issue was a software engineering issue that GM does not have a solution for repair. GM allowed this vehicle to be sold knowing that the Automatic Driver Assist (ADAS) safety systems on this vehicle would not function at all. We knew the Adaptive Cruise Control and the Super Cruise systems would not work, but we found out on the road in the dark that the "Intellibeam" system was not working when oncoming traffic started flashing their bright lights. This was a safety concern. This was very irresponsible of GM to sell these vehicles with ADAS issues. How did this vehicle pass the quality control process at the factory? Research shows there are other models affected. Today I learned that there is a newer version of the GM service bulletin (new number is PIT6167C) that states there is still no repair process for the Super Cruise (and other affected ADAS systems) available yet. GM refused to buyback.

I was driving in the rain and drove through a puddle something I have done many times with previous vehicles. All of a sudden the car stopped accelerating. I would press the gas,the engine would rev, but the car would barely move if at all. I barely made it to a safe location.

I was stopped at a red light in rush hour traffic in the middle of three lanes. When the traffic light turned green, I pressed the accelerator and the engine revved, but the the vehicle did not accelerate in a normal manner. The CEL came on in the DIC along with a message "Reduced Acceleration. Drive with Care." I was able to slowly change lanes and turn into a parking lot while cars maneuvered around me to avoid a collision. I was unable to exceed 10mph while surrounding traffic was moving approximately 50mph presenting a safety hazard. Per an Onstar On-Demand Diagnostic scan, the PCM indicates a P0746 code. The vehicle was towed to a nearby dealer. The dealer indicated the transmission will be repaired under warranty. There were no warnings (slipping gears, rough shifts) prior to the incident. The vehicle has less than 3200 miles on it.

With less than 9,000 miles driven on the vehicle, the entire brake system failed as I was driving. I have since learned that there was a faulty master brake cylinder installed when the vehicle was built. No brake fluid was getting to any of the brakes. When the incident occurred, I was able to pump the brake pedal all the way to the floor in order to get the vehicle to stop. I felt the power brakes go out, the service light started flashing on the dash, and several warnings popped up. These warnings included: "Brake System Failure", "Speed Restricted", and "Hard Braking Required". Even with hard braking it was difficult to get the vehicle to stop. I was very lucky that I was not travelling at a high rate of speed and was on a low-traffic road when the incident occurred. Had it been 2 minutes later I would've been on a major interstate and could've put my own and others' lives at risk. The vehicle has been diagnosed by the dealership I purchased it from and will be in their position for the next month while waiting on a new part.

The contact owns a 2024 Chevrolet Traverse. The contact stated while driving 65 MPH, the vehicle shut off while on the interstate, with the check engine warning light illuminated. The contact stated that the driver’s side door became inoperable, with the plastic frame hanging off the door of the vehicle. The vehicle was restarted on the third attempt; however, the failure recurred. The vehicle was driven to the dealer where it was diagnosed and determined that the catalytic convertor needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure and a case was opened. The failure mileage was 3,900.

With 103 miles on odometer, vehicle check engine light illuminated, warning message appeared on DIC regarding reduced acceleration, then vehicle proceed to downshift causing the vehicle to reduce speed dramatically almost causing the vehicle behind to hit my vehicle. Vehicle now does not shift properly and is at over 4500 rpm, while driving at a speed of 55 mph.

What component or system failed or malfunctioned, and is it available for inspection upon request? transmission problems. loss power while driving vehicle How was your safety or the safety of others put at risk? vehicle stopped driving while on road with traffic. Major accident could of happened Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, Joh Hall Chevy dealer is aware of issue Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Being inspected by Chevy dealership Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no prior messages. During incident warning appeared on dash stating reduced acceleration drive with care.

The contact owns a 2024 Chevrolet Traverse. The contact stated that while operating the vehicle with a front seat passenger with the front seat passenger’s seat belt latched, the “Fasten Front Passenger Seat Belt" message was displayed. The vehicle was taken to the local dealer who serviced the vehicle but after retrieving the vehicle, the failure immediately reoccurred. No further information was available. The manufacturer was not yet contacted. The failure mileage was 3.

The transmission suddenly failed on this vehicle. I was later informed that it was the clutch piston. Fortunately, the failure occurred at a stop light when I attempted to accelerate from a stop. The vehicle initially did not move as expected. If this had happened when turning into traffic, or merging onto a highway, it could have been dangerous. There was no warning light or indication at first. The service engine light only came on after about two miles. I was able to drive the car but accelerating was very slow. This car was purchased on [XXX]. I am seeing some documents online that indicate GM knew of this problem, and the dealer possibly should not have even sold me this car. As of this date, the car sits at the dealer with no replacement parts available. I took the vehicle to Phillips Chevrolet in Frankfort, IL. The representative there is who told me it was clutch piston that failed. There was never any warning or indication. This problem occurred suddenly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Transmission I stop at stop sign, when I proceeded to continue to drive the car made a roaring sound and my Chevrolet Traverse 2024 would not go into the second gear. The check engine light came on and has not gone out. I took it to the Chevrolet dealer where I purchased the vehicle, the looked it over and now have to order a transmission overhaul kit. I’m now waiting for further information.