2010 CHEVROLET TRAVERSE Complaints

POWER STEERING STOPPED WORKING WHILE PARKING AT LOW SPEED. TOOK THE CAR TO A CHEVY DEALER AND THEY COULDN'T FIND ANYTHING DIAGNOSTICALLY WRONG WITH IT. VERY DISCONCERTING.

TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO RYAN CHEVROLET (1800 SOUTH BROADWAY, MINOT, ND 58701) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 8-3752702765. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 138,000.

AT ROUGHLY 130000 MILES, I TOOK MY VEHICLE TO A MECHANIC BECAUSE OF A CHECK ENGINE LIGHT THAT WAS ON. I WAS TOLD THAT IT WAS DUE TO MY TIMING CHAINS. I HAVE KNOWN OF ANOTHER CASE OF THE SAME PROBLEM IN A VEHICLE WITH THE SAME ENGINE AS MINE THAT HAD THE EXACT SAME THING HAPPEN. THE MECHANIC TOLD ME THAT HE FIXED AT LEASE 12 VEHICLES WITH THIS PROBLEM IN THE LAST YEAR.

POWER STEERING AND TIMING CHAIN FAILED IN VEHICLE AT 74K MILES. THERE ARE SEVERAL COMPLAINTS REGARDING THE SAME ISSUES FROM OTHER OWNERS OF THIS VEHICLE. GENERAL MOTORS HAS NOT ACCEPTED RESPONSIBILITY FOR THIS ISSUE WHICH HAS BEEN WIDELY REPORTED. WHILE IN MOTION ON NOVEMBER 4, 2017, OUR VEHICLE BECAME DIFFICULT TO MANEUVER EVENTUALLY SHUTTING OFF. UPON TRYING TO RESTART THE VEHICLE WE HEARD A GRINDING SOUND. WE IMMEDIATELY PUSHED THE VEHICLE TO A NEAR BY REPUTABLE REPAIR SHOP. UPON THEIR EVALUATION IT WAS DETERMINED THE TIMING CHAIN WAS FAULTY AND NEEDED TO BE REPLACED. WE CONTACTED GENERAL MOTORS TO INFORM THEM OF THE ISSUE, THEY RESPONDED BY HAVING US TO TOW OUR VEHICLE TO DON BROWN CHEVROLET IN SAINT LOUIS MISSOURI. GENERAL MOTORS ASKED US TO AUTHORIZE DON BROWN TO "BREAK DOWN" THE VEHICLE IN WHICH WE AGREED. WE WERE THEN INFORMED BECAUSE OF A COST ANALYSIS BEING PERFORMED BY GENERAL MOTORS AND DON BROWN, A BREAK DOWN OF THE VEHICLE WAS NOT NECESSARY AND NOTHING WOULD BE DONE BY THE MANUFACTURER TO REPAIR THE POWER STEERING OR TIMING CHAIN. IT IS WIDELY REPORTED OLD TIMING CHAINS WERE INSTALLED IN 2009-2011 CHEVY TRAVERSE WHICH HAS LED TO SEVERAL ENGINE FAILURES AND INOPERABLE VEHICLES OF CONSUMERS ACROSS THE COUNTRY. IT IS IRRESPONSIBLE FOR GENERAL MOTORS TO HAVE NOT ISSUED A RECALL ON THESE VEHICLES WITH TIMING CHAINS THAT STRETCH AND CAUSE ENGINE DAMAGE. GENERAL MOTORS HAS PLACED A HARDSHIP ON FAMILIES WHEN THEY REFUSE TO COVER THE VERY EXPENSIVE COST OF THESE REPAIRS. WE PURCHASED OUR VEHICLE LESS THAN 2 YEARS AGO FROM A CHEVY DEALER AND TO HAVE IT TO BECOME IMPOSSIBLE TO STEER AND SHUT OFF IN TRAFFIC IS VERY DANGEROUS AND NEEDS TO BE INVESTIGATED. GENERAL MOTORS HAS NOT OFFERED ANY RELIEF WITH AN ISSUE KNOWN TO THEM.BEING OUT OF WARRANTY AND NOT PURCHASING AN EXTENDED WARRANTY SHOULD EXCLUDE DEFECTS AS IN THE ONES STATED IN THIS COMPLAINT.

EVERYTIME WHEN THE STEERING WHEEL IS TURNED, IT MAKES A GRINDING NOISE. IT KEEPS GETTING WORSE. EVEN WHEN THE STEERING WHEEL IS BARELY TURNED.

AT 90,000 MILES, A P0008 CODE CAME UP AND THE ENTIRE TIMING CHAIN SYSTEM NEEDED TO BE REPLACED. THE COST WAS $2870.00 BECAUSE THE ENTIRE MOTOR HAD TO BE DROPPED. IF THE VEHICLE WAS A 2009, THEY WOULD HAVE REPAIRED IT UNDER WARRANTY BUT BECAUSE IT WAS A 2010, CHEVY WOULD NOT DO ANYTHING ABOUT IT.

PREMATURE STRETCHING OF THE TIMING CHAIN. THIS IS A DOCUMENTED AND ADMITTED DEFECT BY GENERAL MOTORS FOR THE 2009 MODEL YEAR TRAVERSE VEHICLES, SERVICE BULLETINS 10287C - APRIL 2012 AND 11340A - MAY 2012. OUR VEHICLE, WHICH IS LABELED AS AN EARLY 2010 MODEL YEAR VEHICLE (BUILT IN OCTOBER 2009) WAS BUILT IN THE SAME FACTORY (SPRING HILL, TN) AND WITH THE SAME COMPONENTS (3.6L V6 ENGINE) AS THE VEHICLES THAT WERE INCLUDED IN THE BULLETINS BUT WE DID NOT RECEIVE THE EXTENDED COVERAGE. OUR VEHICLE SHOULD BE COVERED IN THE SPECIAL PROGRAM.

IN 2015, OUR VEHICLE BEGAN MAKING WEIRD SOUND ON ACCELERATION AND DECELERATION. ACCELERATION WOULD RAMP SLOWLY OR STALL SPORADICALLY WHILE IN MOTION. WE TOOK IT INTO A CHEVY DEALERSHIP, WHERE WE WERE TOLD THAT THE TIMING CHAIN WAS STRETCHED. WE PAID FOR THE REPAIR. IN NOVEMBER 2017, THE SAME EVENTS OCCURRED AGAIN WHILE IN MOTION. AGAIN THE DEALERSHIP STATED THAT THE ISSUE WAS A STRETCHED INTERNAL TIMING CHAIN.

MY ACCELERATOR WENT TO THE FLOOR AND STUCK TWICE IN ONE DAY. ONCE UPON STARTING AND ONCE WHILE DRIVING ON THE HIGHWAY. I TRIED TO BREAK BUT IT DIDN'T WORK SO I PUT THE CAR IN NEUTRAL AND WAITED FOR IT TO WIND DOWN. IT WENT FROM ABOUT 65 MPH TO ABOUT 80 WHILE STUCK.

TIMING CHAIN WAS REPLACED APR 2015 AT 60,380 MILES, TIMING CHAIN NEEDS REPLACED AGAIN OCT 2017 AT 77,689 MILES, MAJOR PART OF ENGINE SHOULD NOT HAVE FAILED THIS QUICKLY, TIMING CHAIN IS DEFECTIVE? MAY HAVE CAUSED LOSS OF POWER, AT HIGH SPEEDS DURING FREEWAY DRIVING, WITH POSSIBLE DEVASTATING RESULTS, FOUND NUMEROUS ARTICLES ONLINE DESCRIBING THIS PROBLEM