2012 CHEVROLET TRAVERSE Complaints

THE CAR STUTTERED WHILE DRIVING IN REVERSE AND FIRST GEAR. SHE BACKED OUT OF A PARKING SPACE AND THE VEHICLE STARTED SHUTTERING IMMEDIATELY. SHE THEN PUT IT IN DRIVE AND IT STARTED SHUTTERING VIOLENTLY AND WAS ONLY ABLE TO DRIVE AT 10 MILES PER HOUR. EVEN AT THAT SPEED IT WAS STILL SHUTTERING. BROUGHT IT TO THE DEALERSHIP AND THE QUOTED THAT THE CLUTCH PLATES AND VALVES NEEDED TO BE REPLACED AT A COST OF $4400. THIS ISSUE COULD BECOME A SERIOUS PROBLEM AND CAUSE AN ACCIDENT OR WORSE IF THOSE PLATES DECIDE TO GO BAD WHILE AT ANY SPEED.

TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER JOHN PAUL'S BUICK GMC LOCATED AT 3615 S 108TH ST GREENFIELD WI 53228 WHERE IT WAS DIAGNOSED THAT THE TIMING BELT WAS STRETCHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 140,000.

THE FIRST OCCURRENCE HAPPENED 10/11/17 ON I-40. MY CAR STARTED "JERKING" AND ALL OF A SUDDEN THE CAR DECELERATED TO APPROX 35 MPH. THE ABS LIGHT CAME ON. A NTFCN CAME ON THAT ALL OF MY ASSISTS WERE OFF (PARKING, ALL WHEEL DRIVE, TRACTION CONTROL, STABILITRACK). A NTC ALSO APPEARED THAT SAID TO SERVICE STABILITRAK. WHEN I GO TO PRESS MY BRAKE THERE IS A NOISE IN THE BRAKE PEDAL AND IT "JUMPS" WHEN I GO TO PRESS IT. WE HAVE TAKEN IT AND HAD IT PUT ON THE COMPUTER BUT NO CODES APPEAR SAYING THERE IS ANYTHING WRONG WITH IT. THEY SAY THE SENSORS ARE FINE. I HAVE ALMOST BEEN REAR-ENDED SEVERAL TIMES NOW. IT HAPPENS EVERY TIME I DRIVE MY CAR. I AM TOO AFRAID TO DRIVE MY CAR ANYMORE. IT IS TOO DANGEROUS. I CAN'T AFFORD TO REPLACE IT. NO DEALER IS GOING TO TAKE A FAULTY CAR AND I CAN'T AFFORD TO BUY ANOTHER ONE. WE HAVE RESEARCHED THE PROBLEM AND FOUND THAT WE ARE NOT THE ONLY OWNERS HAVING THIS VERY SAME ISSUE BUT NO ONE SEEMS TO HAVE FOUND A RESOLUTION FOR THEIR PROBLEM WHICH LEAVES ME VERY DISHEARTENED. NOW I AM STUCK IN A CAR THAT CAN'T BE FIXED AND I HAVE A CAR THAT I CAN'T DRIVE. GM NEEDS TO FIX THIS ISSUE BEFORE SOMEONE GETS KILLED.

WHEN DRIVING THE VEHICLE RANDOMLY POPS UP WITH A SERVICE STABILITRAK/TRACTION CONTROL MESSAGE WITH THE CHECK ENGINE LIGHT. THE VEHICLE THEN HAS REDUCE POWER AND ISSUES ACCELERATING. THE SAME ISSUE OCCUR AT STOP LIGHTS AND THE CAR WILL SOMETIME SHUT OFF AN TAKE MULTIPLE TURNOVERS TO RESTART. THE CHECK ENGINE LIGHT WILL THEN RANDOMLY GO AWAY AND THE CAR START DRIVING NORMALLY AGAIN UNTIL IT RE-OCCURS.WE HAVE ALREADY SPENT OVER 1200 DOLLARS TRYING TO FIX THE ISSUE TO NO AVAIL. THIS HAS HAPPENED NUMEROUS TIMES WITH THE LAST TIME LISTED BELOW.

OUR 2012 CHEVY TRAVERSE 5 YEAR, 100,000 MILE DRIVETRAIN WARRANTY EXPIRES 11/15/2017. OUR 2012 CHEVY TRAVERSE HAD AN ENGINE FAILURE. ALSO BRAKE FAILURE. I WAS TOLD BY THE SERVICE DEPT FROM THE DEALER THAT THE ISSUE WAS A PART FELL INTO THE PISTON. MANUFACTURERS WARRANTY IS 5 YEAR 100,000 MILES, WE HAVE 90,000 MILES AND OUR 5 YEAR ISN'T UP UNITL NOV 15, 2017. DEALER SERVICE MADE US PROVIDE 3 RECEIPTS FROM THE MAINTENANCE SHOP, THEN REQUIRED RECEIPTS UP TIL 2015 WHEN WE LAST USED THE DEALER SERVICE. BECAUSE THE RECEIPTS ALL DID NOT LIST THE VIN # OR LICENSE PLATE THEY WILL NOT HONOR THE WARRANTY. I TOLD THE SERVICE MANAGER YOU ARE MORE THAN WELCOME TO CONTACT THE MAINTENANCE SHOP YOURSELF TO CONFIRM THE CAR THAT WAS SERVICED WAS THE CAR IN QUESTION. THEY REFUSED AND REFUSE TO HONOR THE 5 YEAR, 100,000 MILE DRIVETRAIN WARRANTY. PLEASE HELP, WE NEED THIS CAR FOR TRANSPORTING OUR CHILDREN TO AND FROM SCHOOL, ETC

MY 2012 CHEVROLET TRAVERSE WITH 72,000 MILES IS EXPERIENCING THE SAME ISSUE AS MANY OTHER CHEVROLET VEHICLES REGARDING V6 TIMING CHAIN. CHECK ENGINE LIGHT COMES ON WITH CODE P0016 P0017. SINCE I PURCHASED MY VEHICLE IN DECEMBER OF 2011, I'M OVER THE 5 YEAR PORTION OF THE WARRANTY AND THE 2012 TRAVERSE IS NOT INCLUDED IN THE CUSTOMER SERVICE PROGRAM EXTENDING THE WARRANTY ON VEHICLES WITH THE SAME ENGINE TO 10 YEARS / 120,000 MILES. CHEVROLET NEEDS TO BE MADE TO RECALL VEHICLES THEY MADE WITH THIS ISSUE.

WHEN IT IS COLD OUTSIDE THERE IS NO SOUND IN THE TRAVERSE. NO MUSIC, BACK UP WANING, OR TURN SIGNAL NOISE. THE CARE HAS TO WARM UP TO MAKE SOUND.

"TAKATA RECALL" I HAVE HAD THIS CAR FOR A FEW YEARS AND EVERY YEAR I HAVE HAD TO REPLACE THE ALTERNATOR AND OR BATTERY. THIS MORNING I WAS DRIVING MY SON TO DAYCARE AND MY SON TO WORK THE CHECK BATTERY SYSTEMS LIGHT CAME ON. I KNOW FROM PREVIOUS EXPERIENCE THAT THE CAR IS ABOUT TO COMPLETELY SHUT DOWN. AS EXPECTED A FEW MILES UP THE ROAD THE TRACTION LIGHT, ABS LIGHT AND OTHER LIGHTS APPEARED ON THE DASHBOARD. THE CAR SHUT DOWN COMPLETELY, THE HAZARD LIGHTS WILL NOT EVEN TURN ON. AS I STATED BEFORE THIS IS THE THIRD TIME THAT I HAVE AS THIS PROBLEM IN THE SAME AMOUNT OF YEARS. I HAVE TAKEN IT TO THE DEALER TO BE CHECKED BUT THE ARE NOT SURE WHAT TO LOOK FOR DUE TO THE FACT THAT THERE IS NOT A RECALL. THIS NEEDS TO BE INVESTIGATED. THESE CARS ARE BUILT TO HOLD FAMILIES. THE CAR SHUTTING DOWN FOR NO REASON AND WITHOUT MUCH WARNING IS PUTTING LIVES AT RISK. THE CHEVY TRAVERSE IS A POPULAR CAR FOR FAMILIES BECAUSE OF THE SPACE. THERE ARE HUNDREDS OF COMPLAINTS FROM OTHER FAMILIES HAVING THIS SAME EXACT PROBLEM. PLEASE DON'T WAIT UNTIL IT BECOMES DEADLY TO TAKE ACTION.

AFTER PULLING ONTO A HIGHWAY AND ACCELERATING TO 60 MPH, ALL OF THE LIGHTS ON THE DASHBOARD OF MY 2012 CHEVY TRAVERSE CAME ON INCLUDING TRACTION CONTROL, BATTERY, ENGINE LIGHT ETC CAME ON AND MY VEHICLE LOST POWER WHEN PUSHING THE ACCELERATOR. I PULLED TO THE SIDE OF THE ROAD AND TURNED OFF MY ENGINE AND WAITED 5-10 MINUTES, WHEN I RESTARTED MY ENGINE, THE DASHBOARD LIGHTS WERE STILL ON. I PULLED ONTO THE HIGHWAY AND THE VEHICLE STILL WOULD NOT ACCELERATE FASTER THAN 30 MPH SO I MADE A U-TURN IN THE HIGHWAY, RETURNED TO MY HOME, AND THE VEHICLE WOULD NOT GO UP MY DRIVEWAY. I ROLLED BACK DOWN THE DRIVEWAY AND AGAIN WAITED ON THE SIDE OF THE ROAD, TURNED OFF THE VEHICLE, AND WHEN I RESTARTED THE VEHICLE, MADE A LOOP IN THE HIGHWAY AND FINALLY WAS ABLE TO GO UP MY DRIVEWAY TO RETURN HOME. FYI - I CALLED WWW.SAFECARS.GOV AND WAS TOLD THERE ARE NO RECALLS ON THE 2012 CHEVY TRAVERSE, AND I WOULD HAVE TO PAY FOR IT'S REPAIR EVEN THOUGH THERE WERE 196 COMPLAINTS ONLINE OF OTHER PEOPLE EXPERIENCING THE SAME ISSUES. I HAVE FIVE GRANDKIDS AND A DISABLED HUSBAND WHO I HAVE TO DRIVE 80 MILES TO THE DR 2-3 DAYS A WEEK. I CANNOT AFFORD TO PAY TO FIX THIS VEHICLE AND I RECEIVED ABSOLUTELY ZERO SYMPATHY FROM THE LADY WHO ANSWERED THE PHONE. I GET THAT SHE DOES NOT DO THE RECALLS BUT AS A PERSON WHO NEEDS MY CAR AND WHO IS EXPERIENCING A VERY DANGEROUS SITUATION, SHE COULD OFFER NO ADVICE AND DID NOT COMPLETE A COMPLAINT ON MY BEHALF. IT WAS OBVIOUS IT WAS NOT HER PROBLEM BECAUSE SHE KEPT REPEATING THAT I WOULD HAVE TO PAY.... POOR TRAINING AND POOR CUSTOMER SERVICE SKILLS. I HAVE WORKED IN GOVERNMENT FOR 20+ YEARS AND I KNOW HOW TO SPEAK TO CUSTOMERS WHO ARE UPSET FOR GOOD REASON, EVEN IF I CANNOT GIVE THEM THE RESPONSE THEY ARE SEEKING, THEY HANG UP THE PHONE FEELING LIKE THEY WERE HEARD.

IT IS A KNOWN PROPLEM THAT GM MAKES FUEL PUMPS WITH FUEL SENSORS THAT FAIL RANDOMLY AND OFTEN. I KNOW ONE PERSON WHO HAS REPLACED IT FOUR TIMES. OURS HAS FAILED.. THE FUEL GAUGE NOW DOESN'T WORK, AND SOMETIMES THE VEHICLE WILL REJECT FUEL. MY WIFE HAS BEEN STRANDED WITH OUR CHILDREN IN ONE HUNDRED DEGREE WEATHER BECAUSE OF THIS. THE DEALER WANTS A THOUSAND DOLLARS TO REPLACE IT, BECAUSE THEY INSIST ON REPLACING THE WHOLE PUMP AND DROPPING THE FUEL TANK TO DO IT.