2012 CHEVROLET TRAVERSE Complaints

ON 24 DEC 2014 AT AROUND 11:45AM, I WAS PULLING OFF A MAIN ROAD (WITH MY YOUNG DAUGHTER) INTO THE PARKING LOT OF MY DOCTOR'S BUSINESS, WHEN MY STEERING WHEEL LOCKED COMPLETELY WHILE I WAS STILL IN MOTION. AFTER BRAKING, I WAS ABLE TO JIGGLE THE STEERING WHEEL FREE AND PULLED THE CAR INTO A PARKING SPACE. I CONTACTED MY DEALERSHIP IMMEDIATELY TO REPORT THE INCIDENT. AS IT WAS CHRISTMAS EVE, THEY WERE CLOSING WITHIN MINUTES AND I WAS TOLD TO BRING IN THE CAR ON FRIDAY, DEC 26TH..WHICH I DID. AFTER AN ASSESSMENT WAS COMPLETED AND THE SERVICE DEPARTMENT "COULD NOT DUPLICATE CUSTOMER'S COMPLAINT OF LOSS OF POWER STEERING", I WAS TOLD THERE WAS NOTHING ELSE THEY COULD DO FOR ME UNTIL THE PROBLEM HAPPENED AGAIN AND WITH MORE REGULARITY. THE SERVICE REPS DID SHARE THAT THERE HAS BEEN REPORTED INCIDENTS WITH THE TRAVERSE REGARDING LOSS OF POWER STEERING, BUT NO FURTHER INFORMATION WAS SHARED WITH ME. UPON DRIVING OUT OF THE DEALERSHIP, I PROMPTLY CONTACTED GM WHO OPENED UP A CASE REPORT. I HAVE REQUESTED THAT GM AND THE DEALERSHIP CONDUCT A MORE THOROUGH DIAGNOSIS OF THE STEERING SYSTEM AS I DEEM THIS INCIDENT MORE THAN JUST A "RANDOM" INCIDENT. THIS IS RATHER ALARMING AND I AND MY DAUGHTER ARE EXTREMELY LUCKY THAT THIS DID NOT HAPPEN MINUTES BEFORE WHEN WE WERE ON A MAJOR INTERSTATE DRIVING AT A HIGHER SPEED. NEEDLESS TO SAY, I FEEL VERY UNSAFE IN MY CAR NOW AND FEEL IT NECESSARY TO REPORT THE INCIDENT TO NHTSA IN THE EVENT OTHER 2012 TRAVERSE OWNERS HAVE REPORTED THE SAME. THANK YOU. *JS

TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

CAR STABILITY CONTROL FAULTED AND THROTTLED THE VEHICLE TO 15 MPH ON THE HWY. ALMOST KILLED MY WIFE AND CHILDREN AS SHE HAD TO GO ACROSS 3 LANES OF TRAFFIC TO PULL OFF THE HWY. *TR

2012 CHEVROLET TRAVERSE. RECALL ON THE FLEXIBLE STEEL CABLE THAT CONNECTS THE SAFETY BELT TO THE VEHICLE AT THE OUTSIDE OF THE FRONT OUTBOARD SEATING POSITIONS THAT CAN FATIGUE AND SEPARATE OVER TIME AS A RESULT OF OCCUPANT MOVEMENT INTO THE SEAT. *TA THE CONSUMER STATED THE RECALL, WAS COMPLETED. *JB

THE VEHICLE MAKES A GRINDING NOISE WHEN BRAKING. WHEN YOU HIT THE BRAKES YOU ALSO HEAR A CRUNCHING SOUND FROM THE INSIDE OF THE CAR. WHEN ATTEMPTING TO STOP YOU ALSO FEEL THE CAR JERKING. THE CAR HAS THE STABILITRAK LIGHT COME ON AND WHEN THAT HAPPENS IT ALSO SAYS YOU HAVE LOST TRACTION FOR THE VEHICLE. WHEN THIS HAPPENS THE CAR FEELS LIKE ITS GLIDING AND HAS DIFFICULTY STOPPING. THE ENGINE IN MY CAR HAS A NOISE ON THE DRIVERS SIDE SINCE THE DAY I PURCHASED THE VEHICLE. AT TIMES YOU CAN EVEN HEAR THE NOISE WHILE DRIVING WITH YOUR WINDOWS UP. *TR

A WEEK AGO MY TRAVERSE STARTED MAKING A GRINDING NOISE, AND I THOUGHT IT WAS THE BRAKES SO I TOOK IT TO OUR MECHANIC WHO CHECKED ALL FOUR WHEELS AND DETERMINED THE BRAKES WERE FINE. HE SAID IT WAS POSSIBLY A ROCK OR SOMETHING CAUSING THE NOISE AND IT STOPPED FOR A FEW DAYS. THIS MORNING I WAS PULLING INTO A PARKING SPOT AT WORK AND THE STEERING FROZE UP COMPLETELY AND THE BRAKES DID NOT WANT TO WORK EITHER. I ALMOST HIT THE CAR I WAS PARKING NEXT TO! I'M SO GLAD THAT DIDN'T HAPPEN IN THE MIDDLE OF TRAFFIC OR A MAIN STREET OR IT COULD HAVE BEEN A LOT WORSE. VERY SCARY, BUT WHAT WOULD CAUSE THIS? WILL GM BE LOOKING INTO THIS BEFORE SOMEONE GETS REALLY HURT OR HAS A MAJOR ACCIDENT? TAKING BACK TO THE MECHANIC WEDNESDAY TO CHECK THE STEERING PUMP.... NOT HAPPY. *TR

HELLO. I LEASED A 2012 TRAVERSE FOR 24 MONTHS AND HAD 3 OR WAS IT 4 URGENT/IMPORTANT RECALLS? I MISSED WORK 3 TIMES COSTING ME ALMOST $500.00 DOLLARS BECAUSE I HAD TO CALL OFF ALL BECAUSE "URGENT/IMPORTANT" TOOK THOSE WORDS FOR GRANTED RECALLS. I RECENTLY GOT A 24 MONTH NEW LEASE FROM CHEVY AGAIN AFTER TURNING MY TRAVERSE IN THIS MONTH SHORTLY AFTER I WAS BILLED BY ALLY FINANCIAL ABOUT $600.00 FOR MINOR WEAR AND TEARS FOR THE TRAVERSE I TURNED IN ALMOST 2 WEEKS AGO. I TURNED THE TRUCK IN EARLY AND MADE THE LAST PAYMENT AND IT WAS 8K MILES UNDER. I'M SHOCKED AND APPALLED THAT WITH ALL THE URGENT RECALLS AND HAVING TO LOSE MONEY CALLING OFF WORK TO GET THESE SERIOUS URGENT RECALLS FIXED, ALLY OR CHEVY DID NOT EVEN OFFER ANY INCENTIVES?? THEY SAID REPAIRS FOR RECALLS ARE AT NO CHARGE...WELL OF COURSE THEY'RE RESPONSIBLE AND TO THINK OF MY KIDS AND DRIVING WITH THEM KNOWING A PRIOR URGENT RECALLS AND ONE BEING WAS WITH SAFETY BELTS??,? HMMM MAYBE I NEED TO TALK TO SOMEONE ABOUT THIS, I HAVE TO TAKE IT AS A SERIOUS MATTER. I LOST TIME AND MONEY AWAY FROM WORK TO FIX THE CHEVY RECALLS...SO MANY, AND ALLY FINANCIAL IS ASKING ME FOR ALMOST $600.00??? CHEVY NEGLECTED TO RELEASE THESE VEHICLES LIKE THE TRAVERSE WITH SEAT BELT ISSUES BEING DISCOVERED A YEAR AFTER I'VE BEEN DRIVING IT AND WITH THE FAMILY IN IT? WOW UNBELIEVABLE, AND THEN ALLY FINANCIAL ASKING ME FOR $600. FOR MINOR SCRATCHES, SOME NERVES. CHEVY NOT EVEN COMPENSATING NOTHING NOT EVEN A DOLLAR, HAH I JUST HOPE THAT VP [XXX] OF THE GLOBAL VEHICLE SAFETY REALIZES THIS WAS ONGOING THE SECOND MY FAMILY TRUCK TRAVERSE LEFT THE ASSEMBLY WITH THIS IMPORTANT/URGENT RECALL, ESPECIALLY THE SEAT BELT ONE. MY FAMILY RODE IN THIS TRUCK. NO COMPENSATIONS JUST AN APOLOGY, SURE YAH RIGHT GREAT CUSTOMER SERVICE...ALLY OWES ME AND CHEVY SHOULD PAY MY DEBT...THE NERVE! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE BRAKES WERE ENGAGED AND A LOUD GRINDING SOUND EMITTED FROM THE VEHICLE. THE PROBLEM HAS RECURRED. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

WHILE DRIVING IN OUR TRAVERSE THE IGNITION FELL OUT IF THE ON POSITION KILLING THE ENGINE AND LOCKING THE STEERING WHEEL. *TR

STABILITRAC AND TRACTION CONTROL AND ENGINE LIGHT WAS FLASHING... KEPT MISFIRING, TOOK THE VEHICLE TO THE DEALERSHIP AND I AM STILL AS OF SEPTEMBER 17 HAVING THE SAME ISSUE... THERE HAS BEEN NO RESOLUTION. *TR