2018 CHEVROLET TRAVERSE Complaints

BOUGHT 2018 NEW. TWO DAYS AFTER DRIVING OFF LOT PASSENGER SEAT MELTED ELECTRICAL CONNECTION CAUSING SEAT FAILURE. GM FIXED FOUR DAYS LATER DRIVER SEAT SAME THING. WEEK LATER HEADLIGHT CONNECTION MELTED AND HAD TO BE FIXED SPENT A WEEK IN SHOP. STARTED CLAIM AT GM TO TAKE CAR BACK AFTER A MONTH OF RUN AROUND AND STALLING THEY OFFERED ME $250 IN ACCESSORIES AND DROPPED THE PROBLEM AS IT IS ALL FIXED UNDER WARRANTY. THE DIAGNOSTIC BLOCK UNDER THE DASH MELTED SO THEY COULDN'T USE IT AND HAD TO BE REPLACED. MOST RECENT THE LEFT BRAKE LIGHT FAILED AND IT WAS BECAUSE THE CONNECTION MELTED AND THE LIGHT HAD TO BE REPLACED. A WEEK AFTER THAT I WAS DRIVING ON I75 AND HEARD AN EXPLOSION AND THE RIGHT BRAKE LIGHT WAS BLOWN OUT OF THE CAR. I TOOK IT TO THE DEALER AND HE CONNECTION WAS MELTED AND THE CAR HAS BEEN IN THE SHOP SINCE 29 SEPT 20 AND TODAY IS 7 OCT20 THE CAR HAS ONLY 21700 MILES ON IT. I HAVE AGAIN CALLED GM AND STARTED AGAIN THAT THIS ELECTRICAL PROBLEM IS DANGEROUS AS THOSE LIGHTS ARE LED LOW VOLTAGE SO WHAT IS CAUSING THIS SURGE OF HIGH VOLTAGE AND NO ANSWER. ALL REPAIR RECORDS ARE AT THE DEALER AND THIS IS NOT NORMAL TO HAVE 6 ELECTRICAL ISSUES IN TWO YEARS BUT GM HAS DECIDED TO LOOK THE OTHER WAY. IT'S BEEN A WEEK SINCE CALLING GM AND I HAVE NOT GOTTEN THIS RESOLVED AS YET.

WE EXPERIENCED ISSUES WITH BEING ABLE TO SHIFT INTO PARK WHEN STATIONARY IN VARIOUS LOCATIONS (IE GROCERY STORE, DRIVEWAY, GARAGE, PARKING LOT AT SCHOOL/WORK SEVERAL LOCATIONS). WE HAD TO REPEATEDLY SHIFT INTO A GEAR EITHER REVERSE OR DRIVE SEVERAL TIMES ON EACH OCCURRENCE, AS YOU COULD NOT TURN THE VEHICLE OFF. THIS SEEMS TO BE A SEVERE SAFETY ISSUE AS FRUSTRATION WITH NOT BEING ABLE TO PLACE THE VEHICLE IN PARK AND SELECTING A GEAR REPEATEDLY. ONE CAN SOMETIMES STEP ON THE ACCELERATOR RESULTING IN A LEARCH FORWARD OR BACKWARD DEPENDING UPON THE GEAR SELECTED. NOT BEING ABLE TO SWITCH THE VEHICLE OFF CREATES ADDITIONAL ISSUES WHEN THE VEHICLE IS GARAGED WITH EXHAUST EMISSIONS. WE DID NOT ALLOW GRAND CHILDREN OUT OF THE VEHICLE UNTIL THE SHIFT TO PARK ISSUE DISAPPEARED. NOT KNOWING WHAT THE VEHICLE'S SELECTOR WAS POSITONED IN. NEXT WAS THE SERVICE REPAIR AS IT RESULTED IN A SHIFTER REPLACEMENT AND WAS CLAIMED NOT TO BE COVERED UNDER THE DRIVETRAIN WARRANTY AND REPAIRS RESULTED IN A $536.54 BILL. IT SEEMS FUNNY THE SERVICE TECH WRITERS KNEW WHAT WAS BEING DESCRIBED EVEN BEFORE COMPLETING THE DESCRIPTION OF THE ISSUE. THEIR COMMENT WAS SHIFT TO PARK WARNING. THE SERVICE TECH MENTIONED THERE WERE A COUPLE REPAIR SERVICE BULLETINS THAT MENTIONED A EASY FIX AND THE OTHER A SHIFTER REPLACEMENT. OURS BEING THE LATER OF THE TWO. THE SERVICE TECHS ALSO MENTIONED THIS IS PREVALENT IN SOME OTHER MODELS. THIS ISSUE IT WOULD SEEM IS AN UNFORTUNATE ACCIDENT WAITING TO OCCUR! THIS OCCURED SEVERAL TIMES PRIOR TO REPAIR ON 08/12/2020 I HAVE THE REPAIR WORK ORDER AVAILABLE. IT SHOWS MY NAME, ADDRESS, PHONE NUMBER, AND EMAIL ADDRESS ON IT SO I WILL NOT BE ABLE TO UPLOAD A COPY.

THIS IS A RECURRING ISSUE: TODAY WHILE I WAS DRIVING MY VEHICLE ON US 98 IN GULF BREEZE, FL I MADE A LEFT HAND U-TURN IN A 45 MPH ZONE AND THE VEHICLE SUFFERED SEVERE FUEL STARVATION. I STARTED THE U-TURN OUT OF A COMPLETE STOP. EVEN WITH THE ACCELERATOR PEDAL FLOORED IT TOOK THE VEHICLE OVER THREE SECONDS TO RECOVER. THIS HAPPENED WITH OVER 3/4 OF A TANK OF FUEL. LUCKILY, I GAVE MYSELF PLENTY OF SPACE WITH APPROACHING TRAFFIC AND I HAD A LEFT HAND TURN LANE TO USE OR ELSE I WOULD HAVE BEEN IN AN ACCIDENT. THIS ISSUE HAS ONLY OCCURRED WHEN COMMITTING U-TURNS. THE VEHICLE GAVE NO INDICATIONS TO ANY PROBLEMS. I HAVE BROUGHT THIS ISSUE UP WITH THE DEALERSHIP WHERE I BOUGHT THIS VEHICLE AND EITHER THEY CAN'T DUPLICATE IT OR GM IS NOT GOING TO FIX THIS PROBLEM UNTIL THERE IS A LETHAL ACCIDENT.

TRANSMISSION SHUDDERS WHEN ACCELERATING. HAVE BEEN TO DEALER AND THEY HAVE RESET COMPUTER AND AFTER ABOUT 800 IT STARTS BACK. TOOK BACK TO DEALER THEY CHANGED FLUID AND RESET COMPUTER. AFTER 800 MILES IT DID IT AGAIN, TOOK BACK TO DEALER AND THEY RESET COMPUTER AND WE DROVE IT FOR AN HOUR WITH NO SHUDDER. AFTER 800 AGAIN IT DID IT AGAIN. SERVICE MANAGER ACKNOWLEDGES THEY HAVE TROUBLE BUT CHEV HAS NO FIX YET. ITS IN THE TRUCK TOO HE SAID. IT HAS 51,000 MILES NOW AND STILL SHUDDERING... IT STILL UNDER WARRANTY BUT THEY CANT FIXT IT BECAUSE THEY DON'T KNOW WHAT ELSE TO DO.

MY CAR WHEN PLACED IN PARK SHOWS BY THE SHIFTER IT'S IN PARK AND ON THE DASH BUT WHEN I GO TO TURN CAR OFF SAYS PUT CAR IN PARK. I THEN HAVE TO PUT IN ANOTHER GEAR AND TRY AGAIN. THIS CAN TAKE UP TO 2-3 TIMES BEFORE IT WORKS. IF NOT PAYING ATTENTION YOU CAN LEAVE YOUR CAR NOT KNOWING IT'S ON BUT NOT RUNNING. I'VE CONTACTED DEALERSHIP I PURCHASED FROM AND THEY SAID THERE ARE CARS NEWER THAN MINE WITH SAME ISSUE. I'VE CONTACTED CORPORATE AND THEY SAID THEY'VE RECEIVED COMPLAINTS. MY CAR IS OVER WARRANTY BY MILEAGE BUT MY CAR ONLY BEING 2 YEARS OLD I FIND THIS VERY UNSATISFACTORY AND UNSAFE!

WHILE ATTEMPTING TO TURN OFF THE VEHICLE AFTER DRIVING, A NOTIFICATION SAYING "SHIFT TO PARK" IS DISPLAYED ON THE DASH EVEN THOUGH THE VEHICLE IS CONFIRMED TO BE STATIONARY IN PARK. THIS ISSUE CAUSES THE CAR TO REMAIN RUNNING, WHICH IF UNBEKNOWNST TO THE DRIVER, CLOSES THEIR VEHICLE IN A GARAGE WHILE THINKING THEY SHUT THEIR CAR OFF, COULD CAUSE CARBON MONOXIDE POISONING INSIDE THEIR HOME.

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. THE CONTACT STATED THAT AFTER SHIFTING THE VEHICLE INTO PARK, THE GEAR SHIFT INDICATOR FAILED TO SHOW THE VEHICLE IN PARK. THE CONTACT STATED THAT SEVERAL ATTEMPTS WERE NEEDED TO HAVE THE GEAR SHIFT INDICATOR INDICATE THAT THE VEHICLE WAS IN PARK BEFORE THE CONTACT WAS ABLE TO TURN THE VEHICLE OFF. JIM KERAS CHEVROLET 2000 COVINGTON PIKE, MEMPHIS, TN 38128, 901-387-2000, WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THERE WAS A $200 DIAGNOSTIC FEE. UPON INVESTIGATION, THE CONTACT BECAME AWARE THAT THE FAILURE COULD BE CAUSED BY THE GEAR SHIFT HARNESS OR THE GEAR SHIFT ASSEMBLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,700.

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE GEAR SHIFTER ASSEMBLY FAILED. SHIFT TO PARK WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE VEHICLE FAILED TO RECOGNIZE THE GEAR SHIFTER IN PARK AND FAILED TO TURN OFF DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO MEDVED CHEVROLET (11001 W INTERSTATE 70 FRONTAGE RD N, WHEAT RIDGE, CO 80033), AND IT WAS DIAGNOSED AND STATED THAT THE GEAR SHIFTER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000. *DT*JB

OCT 2019 HAD GEAR SHIFT HARNESS REPLACED BECAUSE SHIFT TO PARK WAS SHOWING UP AND VEHICLE WOULDN'T TURN OFF OR LOCK. THE SAME THING HAPPENED AGAIN IN DEC 2019 AND I HAD TO HAVE THE SHIFTER REPLACED. JUNE 10 2020, VEHICLE STOPPED CROSSING A MAIN ROAD AND IT WOULDN'T MOVE FORWARDS OR BACKWARDS. HAD TO LET VEHICLE ROLL BACKWARDS TO A SEMI SAFE SPOT OUT OF TRAFFIC. POLICE HAD TO BE CALLED BECAUSE THERE IS A LOT OF TRAFFIC IN THIS AREA AND I COULDN'T GET THE VEHICLE OFF THE ROAD. VEHICLE TOWED TO DEALERSHIP AND THEY SAID THE TRANSMISSION NEEDS TO REPLACED. THEY SAID THERE AREN'T ANY PARTS AVAILABLE TO FIX IT DUE TO GM BEING CLOSED DUE TO COVID. I ONLY HAVE 21,000 MILES ON THE VEHICLE AND HAVE HAD IT FOR 2 YEARS AND 3 MONTHS. I DON'T HAVE PAPERWORK FROM THE DEALERSHIP AND A POLICE REPORT WASN'T FILED BECAUSE THEY ONLY PROVIDED THEIR VEHICLE FOR SAFETY CONCERNS. *TR

AUTO WILL NOT SHUT OFF WHEN PUT IN PARK. MESSAGE INDICATES 'PUT IN PARK'. TRIED SEVERAL TIMES. ENGINE WILL GO OFF, ELECTRONICS STAY ON. WOULD DRAIN BATTERY IF LEFT ON. ALSO, BLUETOOTH CONTINUES TO DISCONNECT. BRAKES SQUEAK CONSTANTLY, FROM THE TIME IT WAS DRIVEN OFF THE LOT. CAR STUTTERS WHEN YOU ATTEMPT TO ACCELERATE. CAR HAS BEEN TO DEALER MANY TIMES, SUPPOSEDLY 'FIXED'. I WAS TOLD TO TRY HIGHER OCTANE GAS. THIS SHOULD NOT BE NECESSARY. ELECTRICAL PROBLEMS ARE INCREASING. WE HAVE PURCHASED SEVERAL CHEVROLETS, THIS IS THE ABSOLUTE WORST VEHICLE AS FAR AS PROBLEMS WHICH, AFTER 2-1/2 YEARS, HAVE NOT BEEN REPAIRED. WHY IS THERE NOT A RECALL??? CAR IS CURRENTLY AT THE DEALER, AGAIN. *TR