2009 CHEVROLET TRAVERSE Complaints

THE 2009 CHEVROLET TRAVERSE HAS KNOWN STEERING PROBLEMS, POWER STEERING PUMP, GEARS, ETC. IN TALKING TO THE LOCAL DEALERSHIP, CHEVY KNOWS OF THIS ISSUE BUT CONTINUES TO OFFER NO ASSISTANCE IN A SOLUTION. ACCORDING TO THE SERVICE TECHNICIAN, THE PROBLEM IS BASED ON A POOR DESIGN IN THE PUMP HOUSING AND GEAR ASSEMBLY WITH THE POWER STEERING, AS HE STATES..."THE PUMP IS TOO SMALL". THE PROBLEM IS IN TURNING AT LOW SPEEDS, TURNING INTO PARKING SPACES, DRIVEWAYS, OR SECONDARY ROADS. THE STEERING WHEEL SHAKES OR FEELS LIKE A LOSS IN POWER, AND THE STEERING WHEEL IS ALMOST IMPOSSIBLE TO TURN. THE DEALERSHIP STATES THAT THE COST TO REPLACE THE PUMP AND GEAR IS AN ESTIMATED 1200.00. THIS ISSUE NEEDS TO BE RESOLVED BY CHEVY, NOT THE CONSUMER. *TR

MY HUSBAND AND I PURCHASED A USED 2009 CHEVROLET TRAVERSE FROM THE LOCAL GLENN FORD DEALERSHIP AROUND 02/2012. AT THE TIME OF OUR PURCHASE, GLENN FORD "REPAIRED" THE TIRE PRESSURE MONITORING SYSTEM. THE LIGHT CAME ON AGAIN A FEW DAYS AFTER WE BOUGHT THE TRUCK. SINCE THEN AND UP UNTIL NOW, WE HAVE REPLACED A SENSOR AND HAD THE SENSORS RELEARNED AND REPROGRAMMED AT LEAST 8 TIMES. THE LIGHT IS STILL ON, DESPITE NUMEROUS DEALERSHIP TECHNICIANS TELLING US THAT THE SENSORS ARE ALL FUNCTIONAL. I AM REPORTING THIS BECAUSE I BELIEVE THAT THIS IS A POTENTIAL SAFETY ISSUE. I HAVE TWO BABIES SO I AM VERY CONCERNED. *TR

I HAVE A 2009 CHEVROLET TRAVERSE LTZ AND I HAVE BEEN HAVING STEERING PROBLEMS WITH THE VEHICLE. I HAVE HAD PROBLEMS WITH THE POWER STEERING AT LOW SPEEDS MAKING IT DIFFICULT TO STEER THE VEHICLE. I HAVE HAD WORK DONE ON THE VEHICLE TO REPAIR THIS PROBLEM AND I AM STILL HAVING PROBLEMS WITH STEERING THE VEHICLE AT LOW SPEEDS. MY WIFE USUALLY DRIVES THE VEHICLE AND I AM CONCERNED FOR HER SAFETY BECAUSE OF THE STEERING PROBLEMS. I TOOK MY VEHICLE TO A CHEVROLET DEALERSHIP AND I HAVE SPENT OVER $1,000 ON THIS VEHICLE AND I AM STILL HAVING PROBLEMS WITH THIS VEHICLE. I WOULD LIKE TO KNOW IF THERE IS A SOLUTION AND IF GM HAS A RECALL ON THESE VEHICLES FOR THIS PROBLEMS. I AM AFRAID THAT THE STEERING WILL FAIL AND MY WIFE MAY HAVE A VEHICLE ACCIDENT. *JS

TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THERE WAS A SUDDEN LOSS OF POWER STEERING WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES. THE TECHNICIAN INFORMED THAT THE POWER STEERING PUMP WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY REFUSED TO REPAIR THE VEHICLE UNDER THE SERVICE WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

AROUND JUNE 8, 2013 VEHICLE DASH BOARD SHOWS AIR BAG SERVICE REQUIRED AND AIR BAG SERVICE INDICATOR ON, ALSO NOTICE WHILE SITTING ON PASSENGER SEAT, PASSENGER AIR BAG INDICATOR SHOWS OFF . CONTACTED TO DEALER AND GOT REPAIRED AFTER PAYING $107 ON JUNE 10,2013, WHICH WAS CHARGED FOR NEW FUSE . AGAIN SAME ISSUE ACCRUED ON AUGUST 19, 2013 CONTACTED DEALER. OWNER CONTACTED ON AUGUST 22, 2013 CHEVROLET CUSTOMER DEPARTMENT THROUGH ONSTAR REPRESENTATIVE, FROM HER NO SATISFIED ANSWER RECEIVED AND THEY MENTIONED THERE IS NOTHING PROBLEMATIC IN VEHICLE MODEL HISTORY. *TR

TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH AND MAKING A TURN, AN UNUSUALLY LOUD NOISE EMITTED OUTSIDE OF THE VEHICLE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE DRIVER NOTICED THAT THE FRONT DRIVER'S SIDE STRUT HAD BECOME DETACHED AND WAS LAYING ON THE GROUND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INFORMED THE CONTACT THAT THE FRONT DRIVER'S SIDE STRUT AND SWAY BAR WERE FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 93,551.

STEERING FAILED WHILE DRIVING ON RURAL TWO-LANE HIGHWAY. I WAS UNABLE TO TURN THE STEERING WHEEL IN EITHER DIRECTION. I WAS ABLE TO EDGE THE VEHICLE OFF THE HIGHWAY AND AVOID A COLLISION WITH OTHER VEHICLES WITH GREAT DIFFICULTY. VEHICLE TOWED TO CHEVROLET DEALER AND WAS ADVISED POWER STEERING PUMP FAILED. PUMP WAS REPLACED ON 16. AUGUST 2013. ON 20. AUGUST 2013 STEERING AGAIN BECAME DIFFICULT AT LOW SPEEDS. VEHICLE WAS RETURNED TO DEALER AND WAS ADVISED BOTH REPLACEMENT PUMP AND STEERING RACK NEED TO REPLACED. THE CONSUMER CONTINUED TO EXPERIENCE MINOR HESITATIONS IN THE STEERING, UNTIL AUGUST 20, 2013 WHEN HE EXPERIENCED A LOSS OF STEERING ASSIST AT LOW RPM'S. THE VEHICLE WAS TAKEN TO THE ORIGINAL DEALER, WHERE HE WAS INFORMED POWER STEERING FLUID WAS CONTAMINATED. THE SECOND DEALER INFORMED THE CONSUMER THE WRONG FLUID WAS PUT IN THE VEHICLE. UPDATED 10/31/13

TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE TURNING AT VARIOUS SPEEDS, A WHINING NOISE WAS HEARD AS STEERING BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE POWER STEERING PUMP, RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000. THE VIN WAS UNAVAILABLE.

FROM READING ALL THE POST I DON'T SEE WHY CHEVY HAVEN'T RECALLED THIS TRAVERSE. MY WIFE HAS A 2009 CHEVY TRAVERSE, SHE COMPLAINED SHE WAS HAVING A HARD TIME TURNING THE WHEEL. THEN SHE SAYS IT GOT TO THE POINT WHERE THE WHEEL WOULD LOCK UP MID TURN. I DROVE IT AND EVERY NOW AND THEN I FELT IT GET A LITTLE STIFF. BUT ONE DAY ON THE WAY HOME FROM STORE I'M DRIVING, AT A LIGHT TURNING RED I TURN, THE CAR IN ON COMING TRAFFIC DECIDE NOT TO STOP. I HAD PLENTY OF TIME TO TURN AND GET OUT HIS WAY (SO I THOUGHT) MID TURN THE WHEEL LOCKED. I HAD TO HIT THE GAS TO GET OUT OF THE WAY, INSTEAD OF MAKING THE LEFT TURN I ENDED UP MAKING A U-TURN AND WAS ALMOST REAR-ENDED. TOOK CAR TO DEALER, THEY TELL ME THE RACK IS GONE AND IT WILL COST $1400, WELL I JUST PAID MY GIRLS COLLEGE TUITION AND I'M A LITTLE SHORT OF $1400 ABOUT $1399. SO I HAD TO HAVE MY WIFE PARK THE CAR UNTIL WE CAN GET THE MONEY TO GET IT FIXED, BUT IF THEY KNOW OF THE PROBLEM WHY DON'T THEY DO THE RIGHT THING. I'M JUST GLAD I WAS DRIVING WHEN THIS HAPPENED AND NOT MY WIFE OR MY DAUGHTERS. *TR

TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE AIR BAG WIRES FOR THE FRONT PASSENGER SIDE SEAT WERE CROSSED AND NEEDED TO BE UNTANGLED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 32,000.