2012 CHEVROLET TRAVERSE Complaints
View complaints related to 2012 CHEVROLET TRAVERSE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 350 complaints submitted for the 2012 CHEVROLET TRAVERSE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 CHEVROLET TRAVERSE- MIDDLEFIELD, OH
THE SERVICE AIRBAG LIGHT WAS ON. TOOK IT IN TO THE DEALER. THEY REPLACED THE FRONT SEAT OUTBOARD SEAT BACK AIRBAG. JUNE 5 IT WENT BACK IN WITH THE AIRBAG LIGHT ON AGAIN. THEY FIXED A CONNECTOR IN THE DRIVER SEAT SIDE AIRBAG. OCT 18 IT WENT BACK IN WITH THE AIRBAG LIGHT ON. THEY REPLACED THE FRONT SEAT ANCHOR PLATE TENSIONER. DEC 31 IT WENT BACK IN WITH THE AIRBAG LIGHT ON. THEY REPLACED THE MODULE AND HARNESS ASSY. FEB 12 IT WENT BACK IN AGAIN. THEY REPLACED THE WIRING IN PASSENGER AND DRIVER SIDE AIRBAGS. MARCH 17 IT WENT BACK IN AGAIN. THEY OFFERED ME A NEW CAR. *TR
Source: NHTSA WEB SITE -
2012 CHEVROLET TRAVERSE- DRESSER, WI
RECEIVED THE FOLLOWING WARNINGS ALL OF THE SUDDEN: TRACTION CONTROL OFF, TRACTION CONTROL NEEDS SERVICE, STABILITRAK OFF, STABILITRAK NEEDS SERVICE. CHECK ENGINE LIGHT CAME ON AT THE SAME TIME. VEHICLE BEGAN TRYING TO STALL. LUCKILY, I WAS ON A COUNTRY ROAD AND COULD EASILY PULL OVER QUICKLY. ALL OF THE WARNINGS WENT OFF AFTER A MINUTE AND I RESUMED DRIVING. EVERY TIME I HAD TO SLOW DOWN AND COME TO A STOP, THE AUTOMATIC TRANSMISSION WOULD DOWNSHIFT VERY HARD. AFTER SEARCHING THE INTERNET TO SEE WHAT THE ISSUE COULD BE, I FOUND COUNTLESS FORUMS WITH COUNTLESS PEOPLE HAVING THE EXACT SAME ISSUE, BUT SOME WERE IN A MORE DANGEROUS SITUATION GOING HIGHWAY SPEEDS IN TRAFFIC. OF THOSE PEOPLE MANY OF THEM HAVE TAKEN THEIR VEHICLE TO THEIR GM DEALERSHIPS AND HAVE SPENT HUNDREDS AND EVEN THOUSANDS OF DOLLARS ON FAILED ATTEMPTS TO FIX IT ONLY TO CONTINUE TO HAVE THIS PROBLEM. SOME WILL NO LONGER ALLOW OTHER FAMILY MEMBERS/CHILDREN TO RIDE IN THE VEHICLES DUE TO THE DANGER OF STALLING SUDDENLY WITH NO WARNING. I WAS SHOCKED TO SEE HOW MANY CHEVY MODELS AND YEARS INCLUDING BRAND NEW 2014'S ARE HAVING THIS EXACT ISSUE AND GM IS DOING VERY WELL AT AVOIDING RESPONSIBILITY. THE NEW OWNERS ARE PROTECTED BY LEMON LAWS FINANCIALLY, BUT THE ONLY OPTION FOR OWNERS WITH A VEHICLE OVER A YEAR OLD IS TO SELL OR TRADE IN. EITHER WAY, THIS IS PUTTING YET ANOTHER UNKNOWING CONSUMER IN DANGER AND IT IS KEEPING THESE DEFECTIVE VEHICLES ON THE ROAD WHERE WE AND OUR LOVED ONES DRIVE EVERYDAY. THE RIGHT AND "SAFE" THING TO DO IS FOR GM TO TAKE RESPONSIBILITY FOR A FAULTY PRODUCT. THE RIGHT THING FOR EVERYONE ELSE TO DO THAT ISN'T EMPLOYED BY OR IN GM'S POCKET IS TO REPORT IT AND TAKE ACTION. IT'S ABOUT SAFETY. THAT SHOULD BE THE PRIORITY, NOT MONEY. *TR
Source: NHTSA WEB SITE -
2012 CHEVROLET TRAVERSE- AMARILLA, TX
TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SEAT BELT CABLE THAT WAS MOUNTED TO THE FLOOR BECAME FRACTURED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INFORMED THE CONTACT THAT THE SERVICE WARRANTY HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 58,392.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 CHEVROLET TRAVERSE- ELGIN, TX
TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. THE CONTACT STATED THAT AFTER SHIFTING INTO DRIVE, THE VEHICLE ERRONEOUSLY ACCELERATED AND CRASHED INTO A TELEPHONE POLE. THE CONTACT SUSTAINED BACK, HIP, AND KNEE INJURIES WHILE THE PASSENGER SUSTAINED LUNG CONTUSIONS FROM THE AIR BAG DEPLOYMENT. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 CHEVROLET TRAVERSE- COLCHESTER, CT
DRIVING ON HIGHWAY, STARTED UP HILL AT 55 MPH IN TRAFFIC. FOLLOWING ALARMS CAME ON: TRACTION CONTROL DASHBOARD SYMBOL; STABILITRACK OFF; ENGINE POWER REDUCED; TRACTION CONTROL DISABLED. VEHICLE IMMEDIATELY SLOWED TO 40 MPH AND WOULD NOT GO FASTER. ONLINE FORUMS INDICATE THIS IS A THROTTLE BODY OR ECU PROBLEM, KNOWN TO GM AT LEAST SINCE 2010. IT HAS BEEN HANDLED ON AN INDIVIDUAL BASIS DEPENDING HOW MUCH THE INDIVIDUAL CUSTOMERS COMPLAIN. I REGARD THIS AS A SAFETY ISSUE SINCE IN HIGHWAY TRAFFIC IT COULD LEAD TO A REAREND COLLISION AT HIGH SPEED WITH CONSEQUENT LOSS OF VEHICLE CONTROL AND LOSS OF LIVES. BELIEVE GM HAS USED SEARCH ENGINE OPTIMIZATION TO BURY THE FORUM DISCUSSIONS ON THIS, BUT IF YOU SEARCH FOR CHEVY TRAVERSE THROTTLE BODY DEFECT YOU CAN EASILY FIND IT. *TR
Source: NHTSA WEB SITE -
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2012 CHEVROLET TRAVERSE- HOUSTON, TX
THIS VEHICLE HAS ENGINE DEFECT, WHICH DANGEROUSLY STOPS THE CAR WHILE DRIVEN. THE CHEVROLET DEALERSHIP TRIED TO REPAIR ONCE BUT FAILED. I PURCHASED THIS VEHICLE FROM CHEVROLET DEALERSHIP IN NOVEMBER OF 2012. ON SEPTEMBER 28, 2013, THE ENGINE OF MY VEHICLE SUDDENLY COMPLETELY STOPPED RUNNING WHILE I WAS DRIVING IT. I BROUGHT IT BACK TO "MAC MAIK CHEVROLET" IN HOUSTON FOR EXAMINATION AND REPAIR. ON OCTOBER 11, 2013, THE DEALERSHIP GAVE IT BACK TO ME ASSURING THAT THEY REPAIRED IT. TWO DAYS LATER, ON OCTOBER 13, 2013, WHILE I WAS DRIVING ON A ROAD, AT A SPEED OF APPROXIMATELY 35 MPH, THE CAR AGAIN SUDDENLY CAME TO A HALT, BLOCKING THE STEERING WHEEL, BRAKES AND ENTIRE ENGINE. THE CAR RAN INTO AN INTERSECTION BEFORE IT CAME TO FULL STOP IN THE MIDDLE OF IT. THANKFULLY, NO OTHER CAR WAS IN THE INTERSECTION. IT WAS DANGEROUSLY CLOSE TO AN ACCIDENT. THE DEALERSHIP NOW SAYS THAT THEY FOUND ANOTHER PROBLEM AND AGAIN ASSURE THAT THEY FIXED IT. I MADE A COMPLAINT TO GENERAL MOTORS, WHICH SIMPLY RESPONDED THAT THEY THINK IT IS NOW FIXED. NO REASONABLY PRUDENT PERSON WOULD EVER DRIVE THIS CAR AGAIN. I WAS IN EXTREME DANGER TWICE DUE TO THE DEFECT. THE DEALERSHIP AND GM DO NOT WANT TO TAKE ANY ACTION UNTIL SOMEONE GETS INTO A SERIOUS ACCIDENT. *TR
Source: NHTSA WEB SITE -
2012 CHEVROLET TRAVERSE- IDABEL, OK
I DID NOT HAVE A ACCIDENT BUT I AM SENDING THIS WITH A CONCERN ABOUT WHAT MIGHT HAPPEN BECAUSE OF AN INCIDENT. CHEVROLET TRAVERSE DOES NOT COME WITH A SPARE, (TEMPORARY OR FULL SIZE) OR JACK. IT ALSO DOES NOT HAVE A PLACE TO PUT A SPARE TIRE. I HAD A FLAT TIRE THAT COULD NOT BE REPAIRED AND ALL THAT CAME WITH THE VEHICLE IS A CAN OF SEALANT AND AIR TANK. NOW I WILL HAVE TO BUY A SPARE AND PUT IT IN BACK OF MY VEHICLE AND THIS WILL BE A HUGE SAFETY ISSUE. I BOUGHT THIS TRAVERSE FOR THE 3RD ROW SEATING BUT WILL NOT BE ABLE TO USE IT BECAUSE I HAVE NO OTHER PLACE DESIGNATED TO PUT A SPARE OTHER THAN JUST PLACE IN THE BACK SECTION. I HAVE 4 SMALL GRANDCHILDREN AND IN CASE OF AN ACCIDENT THE TIRE WILL BE A MAJOR CONCERN BUT WE LIVE IN AN AREA WHERE SOMETIMES PHONE/ONSTAR DOES NOT WORK SO WE HAVE TO HAVE SPARE TIRES. EVERYONE THAT I HAVE TOLD ABOUT THIS IS SHOCKED THAT IT THESE VEHICLES DOES NOT COME WITH AT LEAST A " TEMPORARY TIRE". I HAVE CONTACTED CHEVROLET AND THEY WANT TO CHARGE $700 FOR THE CABLE, TIRE, JACK TO BE ADDED TO VEHICLE. *TR
Source: NHTSA WEB SITE -
2012 CHEVROLET TRAVERSE- FORTWORTH, TX
TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. THE CONTACT STATED THAT HE APPLIED THE BRAKES HOWEVER, THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT REMOVED HIS FOOT FROM THE BRAKES AND THE VEHICLE BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,800. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 CHEVROLET TRAVERSE- ELK GROVE, CA
TRAVELING APPROXIMATELY 55MPH WE WERE HIT ON THE REAR PASSENGER SIDE DAMAGE TO THE REAR PASSENGER TIRE WELL AND REAR RIGHT SIDE ON THE BODY WITH EXTENSIVE DAMAGE UNDERNEATH. NO AIRBAGS DEPLOYED AT ANYTIME IN THE VEHICLE. IT WAS TAKEN TO THE DEALER'S COLLISION AND REPAIR SHOP AND AFTER SEVERAL WEEKS IT WAS RETURNED. WITHIN A WEEK OF GETTING IT BACK THE SERVICE AIRBAG LIGHT CAME ON, WE TOOK IT BACK TO COLLISION REPAIR CENTER THINKING IT WAS AN ISSUE WITH THE ACCIDENT BUT THE COLLISION REPAIR SENT IT TO THE DEALERSHIP SAYING IT WAS A WARRANTY ISSUE. I'VE TAKEN THIS VEHICLE BACK 4 TIMES NOW FOR THE SAME SERVICE AIRBAG LIGHT. DEALERSHIP SERVICE DEPARTMENT SUPERVISOR KEEPS TELLING ME IT'S AN ISSUE WITH THERE NOT BEING A GREASE NEEDED ON THE SENSORS AND THAT THEY APPLY TO EACH SENSOR AS IT COMES UP, NOW ON THE 4TH TRIP BACK SERVICE DEPARTMENT MANAGER CLAIMS THAT ISN'T CORRECT AND IT HAS NOTHING TO DO WITH THE ISSUE. EACH AND EVERY TIME I'VE TAKEN THIS CAR IN I HAVE SPECIFICALLY ASKED IF THIS IS A SAFETY ISSUE AND IF IT MEANS MY AIRBAGS ARE NOT WORKING CORRECTLY EVERY TIME I'VE BEEN TOLD, "NO, YOUR AIRBAGS ARE OK, THERE IS NO RISK TO YOU OR YOUR FAMILY." DROPPED CAR OF FOR FINAL RESEARCH INTO THIS ISSUE SINCE LIGHT CAME ON AGAIN THIS WEEK AND SERVICE MANAGER TELLS ME THAT YES IT DOES MEAN MY AIRBAGS ARE NOT OPERATING PROPERLY AND THERE IS A SAFETY ISSUE HERE. *TR
Source: NHTSA WEB SITE -
2012 CHEVROLET TRAVERSE- STAMFORD, CT
2012 CHEVROLET TRAVERSE. CONSUMER WRITES IN REGARDS TO SPEEDOMETER AND GPS *TGW THE CONSUMER STATED HE SET THE CRUISE CONTROL FOR LESS THAN 75 MPH AND HIS GARMIN GPS NUVI CONFIRMED THE SAME SPEED. HOWEVER, HE WAS CITED FOR SPEEDING. THE SHERIFF STATED HIS RADAR WAS MUCH MORE ACCURATE THAN HIS SPEEDOMETER AND GPS.
Source: CONSUMER LETTER