2023 CHEVROLET TRAVERSE Complaints

Radio screen went black and back up camera not working. no chimes or turn signal not making sound

The second major safety issue with this vehicle occurred on 5/15/2025 when we lost control of the vehicle while traveling on the highway. During this time, the windshield wipers went halfway up and stayed up. The radio randomly turned on and off. The horn randomly honked. The air didn’t work. There was no ability to turn on hazard lights to warn other drivers. We had no ability to brake as the brakes felt hard and didn’t slow the vehicle. Steering was nearly impossible as the wheel felt locked in place and barely moved to either side. At the time we got several warning lights including theft protection and brake service. The vehicle had 27,965 miles on it at the time.

The first major safety issue occurred on 4/2/2025 when we had brake malfunction. Brakes did not work properly creating a very dangerous situation when the vehicle wouldn’t stop when applying pressure on the brakes. The brakes made a strange noise, felt hard, and didn’t slow the vehicle as they typically do. At the time we received a service brake sensor notification. Car was “repaired” at the Elco dealership where the vehicle was purchased. The vehicle had 25,597 miles on it.

I was driving and the vehicle lost since power, I was unable to roll down the windows. And then the car just stalled. Luckily I was aware of it stalling so I pulled over in a residential area and came aaa. They sent out a battery service technician, he read the battery, the battery was ok but the alternator had low voltage. (Picture attached) so they recommend not to drive it and so I had to call for a tow truck to come. We bought a battery charger, it charges up to 12 but when we put it into drive it drops back down to 10 and that's when everything shuts off and the car dies.

My alternator died 4 weeks ago. My mechanic can't find one anywhere. He was told GM does not make them for this model yet. I only have 50,000 mi and bought this vehicle brand new. I'm extremely disappointed! My three Young kids and I ended up on the side of the road which was more than a little scary

The transmission. It is disengaging while driving down the road. It literally has basically stalled out in the middle of intersections, the highway, etc. There is a recall for this exact problem just not with my vin for some reason. I tried to get a dealership to look at it and see if they can fix it they say they will not. I am not safe nor are others with this malfunction.

The contact's husband leases a 2023 Chevrolet Traverse. The contact stated that after the vehicle had been parked for approximately 10 minutes, the contact who was occupying the front passenger's side seat turned off the vehicle while the driver's seat was unoccupied. The contact stated that the vehicle started rolling backwards and crashed into a tree that was 100 ft. away. The contact husband, who attempted to stop the vehicle from outside, sustained a partial tear of his hamstring and calf muscle on the right leg and received assistance from an Orthopedic. The contact sustained a contusion on the left hand but did not seek medical assistance. The contact and her husband were able to drive away from the scene and pulled into a parking lot, where the failure was reproduced. The vehicle was then driven to the residence and parked in the garage. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The contact stated that the manufacturer was notified of the failure and sent a field investigator, who inspected the vehicle but failed to inspect the transmission. The manufacturer later informed the contact that no assistance would be provided. The contact was not provided information on the field inspector assessment. The contact related the failure to NHTSA Campaign Number: 23V172000(Power Train); however, the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 14,000.

The contact owns a 2023 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, the hazard warning light button was pressed. The contact stated that when the hazard warning light button was pressed again to turn off the hazard lights, the button became inoperable, and the hazard lights remained activated. The vehicle was taken to the dealer, who determined that the hazard light button needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000.

The contact owns a 2023 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, the vehicle lunged forward and stopped while at the traffic light. The contact stated that while driving over 4 MPH, the vehicle seized with the transmission warning light illuminated. The contact was concerned about being involved in a crash due to the failure. The contact called the local dealer and was informed that the vehicle needed to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 88,071.

The contact own a 2023 Chevrolet Traverse. The contact stated while the vehicle was turned off and parked in the garage, the exterior and interior lights started flashing, the horn started honking continuously, and the windshield wipers activated. Additionally, the doors locked and unlocked inadvertently and stopped when the vehicle was in drive(D). The vehicle was taken to the dealer where it was diagnosed that the computer module needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 17.