2010 CHEVROLET TRAVERSE Complaints

I PURCHASED MY GM VEHICLE FROM A DEALERSHIP IN SOUTH BURLINGTON, VERMONT, IN SEPTEMBER 2010. I HAVE DRIVEN IT FOR JUST THREE AND A HALF YEARS WITH JUST 55,000 MILES ON IT, AND NOW AFTER A ROUTINE SERVICE VISIT (LUBE OIL AND FILTER, TRANSMISSION FLUID, AIR FILTER, AND WINTER TIRE CHANGE) I AM NOW BEING TOLD THAT THE STEERING RACK AND FRONT STRUTS ARE LEAKING AND WILL COST $2,262 TO REPAIR. ABSURD. I WAS TOLD THAT IT'S A SAFETY ISSUE AND MUST BE DONE BECAUSE MY CAR WILL NOW NOT PASS INSPECTION. I HAVE NEVER HAD TO SPEND THAT MUCH MONEY ON A CAR REPAIR, MUCH LESS A CAR THAT IS RELATIVELY NEW WITH SO FEW MILES ON IT. IN ADDITION, ON A SIDE NOTE, MY CHECK ENGINE LIGHT IS NOW ON AFTER THE DEALERSHIP COMPLETED THE AIR BAG RECALL ON THE VEHICLE. BECAUSE MY HUSBAND AND I WERE SO SHOCKED AT THE STEERING RACK AND STRUT QUOTE, I DECIDED TO DO SOME RESEARCH AND HAVE NOW DISCOVERED IT'S A VERY COMMON PROBLEM IN THESE VEHICLES, AND THERE IS A CLASS ACTION LAWSUIT OUT OF CALIFORNIA. GENERAL MOTORS HAS ALLEGEDLY BEEN AWARE OF THIS PROBLEM FOR SEVERAL YEARS AND CONTINUES TO SELL THE VEHICLE. I HAVE FOUR CHILDREN IN MY CAR, AND ALTHOUGH THE SERVICE TECHNICIAN TOLD ME THAT MY CAR IS SAFE TO DRIVE UNTIL I NEED IT INSPECTED IN AUGUST, AFTER ALL I HAVE RESEARCHED, I AM AFRAID MY STEERING WILL GIVE OUT ON THE HIGHWAY. I TRULY HOPE THAT SOMETHING WILL BE DONE TO ADDRESS THIS APPARENTLY WIDESPREAD SAFETY DEFECT IN THESE CARS. *TR

WHILE TURNING THE VEHICLE AT RELATIVELY LOW SPEEDS (UNDER 25 MPH) THE STEERING SUDDENLY LOCKS UP AND BECOMES VERY HARD TO TURN. INITIALLY, THE PROBLEM WAS SOMEWHAT INTERMITTENT, CAUSING OVER-COMPENSATION IN MID-TURN. HOWEVER, IT HAS BECOME INCREASINGLY MORE OF A PROBLEM, CREATING A DANGEROUS SITUATION. WHILE GOOGLING THIS ISSUE ONLINE, IT APPEARS THERE ARE NUMEROUS PEOPLE HAVING THIS SAME PROBLEM. *TR

MY WIFE WAS DRIVING OUR CHEVROLET TRAVERSE IN A PARKING LOT. WHEN SHE TRIED TO TURN INTO A PARKING SPACE, THE STEERING BECAME VERY DIFFICULT AND SHE WAS BARELY ABLE TO AVOID HITTING A PARKED CAR. THE PROBLEM HAS BEEN REPEATED OVER THE WEEKEND DURING A TRIP TO TENNESSEE WHERE I HAD TO FORCE THE STEERING WHEEL TO TURN IN A GAS STATION LOT. THIS PROBLEM SEEMS TO BE WIDESPREAD BASED ON MY LIMITED RESEARCH. *TR

WE HAVE A 2010 TRAVERSE AND LIKE MANY OWNERS THE POWER STEERING HAS QUIT WORKING AT SLOW SPEEDS AND IS A SAFETY HAZARD. IT IS IMPOSSIBLE AT SLOW SPEEDS TO TURN THE STEERING WHEEL. IT IS VERY BAD WHEN TRYING TO PARK THE CAR OR EVEN TURN AT RED LIGHTS. THIS IS SOMETHING THAT NUMEROUS OWNERS HAVE HAD ISSUES WITH AND IS A FAULTY SYSTEM. IT STARTED WITH A SMALL NOISE COMING FROM THE STEERING WHEEL THEN PROGRESSED TO EVERY ONCE IN A WHILE NOT TURNING TO NOW NEVER WORKING AT SLOW SPEEDS. IF THIS WAS NOT A COMMON PROBLEM WITH THESE CARS THEN I WOULD SEND IT TO MECHANIC TO GET FIXED BUT SINCE THERE ARE MANY CARS EFFECTED AND EVEN A CLASS ACTION LAWSUIT OVER THIS ISSUE IT DOES NOT SEEM RIGHT TO PAY SO MUCH MONEY FOR A CAR THAT IS SUCH A SAFETY HAZARD. PLEASE FOR ALL THE ADULTS AND KIDS RIDING IN THESE CARS CHECK INTO THIS ISSUE AND GET GM TO FIX ALL THEIR SAFETY ISSUES AND NOT JUST A FEW SELECT MODELS. THIS SYSTEM FROM MY UNDERSTANDING USES SOME OF THE SAME TECHNOLOGY THAT THE SAFETY RECALL IN PLACE ON CERTAIN MODELS. *TR

THE POWER STEERING BEGAN FAILING AT LOW SPEEDS AND FOLLOWING STOPS. THE WHEEL REQUIRES EXTRAORDINARY EFFORT TO COMPLETE A TURN, POWER STEERING RETURNS AFTER THE VEHICLE SPEED INCREASES. AS WITH THE OTHER 2010 TRAVERSES REPORTING ON THIS SITE( NOW AT WELL OVER 100) WE WOULD LIKE SOME ACCOUNTABILITY ON THE PART OF THE MANUFACTURER. SO FAR THERE HAS BEEN NO CONSENSUS ON WHAT IS CAUSING THIS FAILURE IN THE POWER SEARING SYSTEM. THE IGNORANCE OF PROBLEMS LIKE THIS HAS CAUSED DAMAGE, INJURY, AND COST LIVES. TO REPEAT, WHERE IS THE ACCOUNTABILITY ? *TR

THE 2010 TRAVERSE FIRST INCIDENT HAPPENED WHILE DRIVING CROSS COUNTRY. THE STEERING WENT OUT. YOU COULD NOT TURN WITH OUT BRUTE FORCE. IT WAS TAKEN TO A CHEVROLET DEALER SHIP AND AN NEW POWER STEERING PUMP WAS PUT ON. ONCE BACK TO OUR HOME TOWN SAME PROBLEM HAPPENED. TOOK TO OUR LOCAL CHEVROLET DEALER THEY REPLACED SAME POWER STEERING PUMP (DEALERSHIP DIDN'T CHARGE FOR PREVIOUS CHEVROLET DEALERSHIPS WORK). THIRD INCIDENT WE ALMOST HIT A PARKED CAR AND A BUILDING BECAUSE THE STEERING LOCKED UP AND WOULD NOT TURN. TOOK BACK TO OUR LOCAL CHEVROLET DEALERSHIP AND THE REPLACED MORE PARTS AND THE POWER STEERING PUMP AGAIN. AND NOT TO SOUND LIKE A BROKEN RECORDED BUT ITS BACK AT THE DEALERSHIP FOR ANOTHER POWER STEERING PUMP. THERE IS NO MORE TRUST IN THIS VEHICLE. SOMEONE'S GOING TO GET HURT IF THEY DON'T DIAGNOSE THE PROBLEM. *TR

AT LOW SPEEDS THE STEERING BECOMES UNRESPONSIVE AS IN LOCKS UP AND WILL BE VERY HARD TO TURN IF AT ALL FOR A MANY SECONDS, WHICH CAN SEEM LIKE AN ETERNITY WHEN YOU ARE TURNING FROM AN OFF RAMP OR ACROSS TRAFFIC. SHIFTING THE CARD TO NEUTRAL AND INCREASING THE RPM'S HAS NOT EFFECT, KEEPING THE VEHICLE IN DRIVE THE PROBLEM WILL EVENTUALLY FADE AND THE POWER STEERING WILL COME BACK TO NORMAL. IT DOESN'T DO IT EVERY TIME, BUT SEEMS MORE LIKELY TO HAPPY WHEN COMING DOWN FROM SPEEDS ABOVE 30MPH AND THEN SLOWING DOWN TO MAKE A SHARP TURN INTO A DRIVE WAY OR RAMP. *TR

NEARLY RAN INTO ANOTHER VEHICLE AS THE POWER STEERING SUDDENLY STOPPED WORKING. THIS OCCURS EVERY TIME THE VEHICLE IS BEING TURNED AT LOW SPEEDS. IT DOES NOT MATTER WHETHER YOU ARE TRAVELING FORWARD OR IN REVERSE. THIS PROBLEM HAS BEEN ONGOING FOR OVER 3 MONTHS. THIS IS VERY DANGEROUS AND NEEDS TO BE TAKEN SERIOUSLY BY GM AS A RECALL SITUATION. *TR

POWER STEERING GOES WITHOUT WARNING. USUALLY AT LOWER SPEEDS. HIT A CURB WHILE TRYING TO TURN INTO A PARKING SPOT. *TR

AT LOW SPEED OR WHILE TRY TO PARK VEHICLE WOULD LOSE POWER STEERING IN VEHICLE. CHANGED THE POWER STEERING FLUID PROBLEM REMAINED. HAVE TAKEN THE VEHICLE TO THE GM DEALER TOLD THE STEERING GEAR NEEDED TO BE REPLACED. *TR