2010 CHEVROLET TRAVERSE Complaints

CAR MAKING LOUD NOISE WHILE TURNING AND ITS VERY HARD TO STEER. TOOK IT TO THE CHEVY DEALERSHIP THEY SAID THERE IS A LEAK IN POWER STEERING RACK AND IT COST AROUND $1500.00 TO GET IT FIXED. I SEE IM NOT THE ONLY ONE HAVING THIS ISSUE WITH THIS MODEL. *TR

MY CAR, A 2010 CHEVY TRAVERSE LTZ, HAD BEEN MAKING A LOUD SOUND UPON STARTING. IF THE CAR WAS NOT ALLOWED TO WARM UP, IT BECAME DIFFICULT TO STEER. WE TOOK IT TO THE MECHANIC, THINKING IT MIGHT JUST BE LOW ON POWER STEERING FLUID. THE MECHANIC STATED THAT OUR STEERING COLUMN WAS SHREDDED, AND THAT THERE WERE METAL SHAVING IN THE POWER STEERING FLUID. IT COSTS $2400 TO FIX. WE HAVE ALSO HAD THE AIR CONDITIONING GO OUT TWICE THIS SUMMER. *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT MENTIONED THAT WHILE DRIVING 20 MPH, THE POWER STEERING MALFUNCTIONED MAKING IT ALMOST IMPOSSIBLE TO TURN THE STEERING WHEEL IN ORDER TO MANEUVER THE VEHICLE. THE CONTACT VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING PUMP AND POWER STEERING RACK AND PINION WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 45,000.

MY WIFE DROVE HER VEHICLE (THIS VEHICLE) HOME, AND NOTICED ONCE SHE SLOWED DOWN IN OUR SUBDIVISION THAT SHE VIRTUALLY LOST ALL ABILITY TO CONTROL THE STEERING OF HER CAR. SHE WAS ABLE TO MAKE IT IN TO OUR GARAGE AT GREAT EFFORT ON HER END! LATER THAT DAY, WE ATTEMPTED TO DRIVE IT AGAIN AND SIMPLY COULD NOT BUDGE OR WITH GREAT DIFFICULTY THE STEERING WHEEL. IT BEGUN TO SNOW THAT AFTERNOON AND SO WE DID NOT PERSIST GETTING ON THE ROAD. WE DID A FEW DAYS LATER AND NOTICED THAT AT SLIGHTLY HIGHER SPEEDS THE HANDLING OF THE VEHICLE IMPROVED, BUT AT LOWER SPEEDS WE AGAIN WE UNABLE TO STEER THE CAR. RESEARCH ONLINE REVEALED MANY OTHER OWNERS WITH SIMILAR EXPERIENCE. THERE IS NO RECALL. REPAIR BLOGS ON THIS VEHICLE HAVE HAD OWNERS REPLACE THEIR RACK AND PINION, POWER STEERING PUMP, AND POWER STEERING GEAR. OUR DEALER INFORMED US THE PUMP HAD TO BE REPLACED AND RECOMMENDED WE REPLACE THE GEAR, WE COULD NOT AFFORD THIS. WE HAVE NOT YET DRIVEN THE NOW "REPAIRED" VEHICLE. GM ADVISED US TO CONTACT NHTSA! *TR

JUST DAYS AFTER PURCHASING A USED 2010 CHEVY TRAVERSE WITH ABOUT 52,000 MILES, THE STEERING LOCKED WHILE SITTING IN THE DRIVEWAY. IT TOOK SEVERAL ATTEMPTS TO GET THE STEERING WHEEL TO WORK. THEN IN NOVEMBER THE CAR BEGAN TO MAKE A LOUD SCREECHING NOISE. IT OCCURRED DURING IDLING AS WELL AS DURING ACCELERATION. TURNING BECAME MORE DIFFICULT AND THE NOISE CORRESPONDED TO ACCELERATING, TURNING AND SLOWING DOWN. IT WENT TO THE CHEVY SERVICE STATION ON 12/20/13. THEY REPLACED THE POWER STEERING PUMP. I PICKED THE CAR UP ON 12/24/13 AND IT SOUNDED THE SAME. I WAS TOLD THAT IT WOULD GET BETTER IN A FEW DAYS AFTER THE AIR LEFT THE NEW PUMP. THE CAR DID NOT GET BETTER AND CONTINUED TO SOUND TERRIBLE. IT WAS ALSO SHAKING AND WAS SCARY TO DRIVE IN. IT WENT BACK TO THE SHOP ON 12/30/13. THEY HAVE REPLACED THE POWER STEERING RACK, PIN AND HOSE SO FAR. AS OF 1/8/13 THEY CAN NOT FIX THE CAR. THE MECHANICS SAY THEY HAVE BEEN WORKING WITH THE GM HOTLINE AND ARE AT A LOSS AS TO WHY IT WON'T STOP MAKING THE NOISE OR DRIVING CORRECTLY. *TR

THIS VEHICLE WAS TAKEN TO CHAMPION CHEVROLET FOR A RECALL FOR A FAILING WATER PUMP SEAL. DURING THAT ANALYSIS, THE POWER STEERING PUMP AND RACK ASSEMBLY WAS FOUND TO BE LOW ON OIL AND WITH METAL SHAVINGS IN THE PINION RACK WAS NEAR FAILURE. THE FAILURE MODE ON THIS MODEL AND ALL TRAVERSES, ENCLAVES, AND ACADIAS IS THE ULTIMATELY STEERING LOCK AND A PROBABLY CRASH. THIS IS A DEFINITE RECALL ITEM THAT SHOULD BE FINALLY DETERMINED BY NHTSA FOR ALL YEARS OF THIS VEHICLE. THE REPAIR ESTIMATE IS OVER $2600 AS THE ENTIRE FRONT ENGINE ASSEMBLY HAS TO BE REMOVED. OTHER OWNER EXPERIENCES INDICATE THAT THIS REPAIR IS WIDESPREAD IN THESE GM MODELS AND IS A SERIOUS SAFETY ISSUE. *TR

SINCE OCTOBER OF 2013 I HAVE BEEN HAVING ISSUES WITH MY POWER STEERING LOCKING UP OR BECOMING SO TIGHT WHILE TRYING TO TURN AT SLOW SPEEDS THAT I HAVE TO FORCE A TURN. I HAVE TAKE IT TO MY DEALERSHIP TO HAVE IT LOOKED AT AFTER READING THE NUMEROUS COMPLAINTS FOR THE SAME ISSUES. I WAS TOLD THAT I WOULD NEED A NEW PUMP AND RACK PINION STEERING, WHICH WAS TOLD IT WOULD COST ME $1300 AND IS NOT COVERED UNDER THE POWER TERRAIN!!!! I WAS ALSO TOLD THERE HAVE BEEN NUMEROUS COMPLAINTS ON THE POWER STEERING MAKING NOISES, IN WHICH CHEVROLET REPLACED THE POWER STEERING IN THE 2012 AND NEWER MODELS AND WHICH RESEARCH SHOWS THAT THERE ARE VIRTUALLY NO COMPLAINTS IN THE 2012 MODELS. I HAVE ALMOST BEEN IN ACCIDENTS BECAUSE THE STEERING WOULD LIKE UP WHILE TURNING IN INTERSECTIONS! *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE FAILURE WAS RECURRING AND ON ONE OCCASION, THE CONTACT WAS FORCED TO CRASH INTO A MAIL BOX IN AN ATTEMPT TO REGAIN CONTROL OF THE VEHICLE. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000. . ..UPDATED 01-10-14 *BF THE CONSUMER WAS INFORMED, THE VEHICLE NEEDED A NEW RACK AND PINION AND STEERING PUMP. UPDATED 01/13/14

I WAS DRIVING MY 2010 CHEVROLET TRAVERSE AT LEGAL SPEED LIMIT (65 MPH) WHEN SUDDENLY I STARTED LOOSING CONTROL OF THE VEHICLE....VEHICLE SPEED REDUCED TO LESS THAN 20 MPH, THEN TO 5 MILES LESS THAN A MINUTE, I WAS NOT ABLE TO ACCELERATE TO MOVE THE TRUCK OUT OF HARMS WAY FROM ON COMING TRAFFIC A WARNING SOUND WAS ACTIVATED, IT STATED "ENGINE FAILURE" ENGINE REDUCED POWER" SERVICE STABILITY CONTROL" THIS VEHICLE HAS ONLY 62K MILES, ITS IMPOSSIBLE TO EXPECT TO HAVE A PROBLEM LIKE. AFTER VISITING THE SERVICE DEPARTMENT AT BECK CHEVROLET AND SPEAKING TO SEVERAL PARTIES AT GENERAL MOTORS, I WAS BASICALLY TOLD TO GO [XXX] MYSELF IT'S NOT THEIR PROBLEM! I AM (7) SEVEN MONTHS PREGNANT, THANK GOD ANOTHER CAR DIDN'T CRASH INTO ME AND MY FAMILY!!!!!!!!!!! THANK GM, I PLAN TO REACH OUT THE NEW CEO AND EXPLAIN THE CUSTOMER SERVICE I RECEIVED!!! *TR *DL PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE COULD ONLY BE REMOVED FROM PARK IN COLDER WEATHER. THERE WERE NO WARNING INDICATORS LIGHTS ILLUMINATED. THE PROBLEM RECURRED SEVERAL TIMES OVER THE COURSE OF TWO YEARS. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.