2017 CHEVROLET TRAX Complaints

THIS CAR IS BEEN HAVING PROBLEMS SINCE MONTHS OF ME BUYING IT FRUSTRATED JUST BEACAUSE HAVE TO BE ALOT IN THE DEALER AND LONG HOURS WAITING

THIS WILL BE THE THIRD TIME IN 6 MONTHS THAT THE CAR HAS HAD TO BE TAKEN IN TO THE DEALERSHIP. IT DISPLAYS POWER STEERING ERROR, ENGINE LIGHT COME ON AND CAR WITH DROP SPEED WITH NO WARNING. IT ALSO LOSSES THE POWER STEERING. IT WILL THEN START UP FINE AND RUN, BUT THIS TIME THE ENGINE LIGHT IS REMAINING ON. HAS HAPPENED IN THE WARM AND COLD WEATHER AND AFTER A LONG DRIVE AND A SHORT DRIVE. NOT SURE WHY THERE ARE NO OTHER REPORTS OF THIS HAPPENING. IT HAS HAPPENED WHEN DRIVING AT 45 MILES AND THIS LAST TIME WHEN TRYING TO START IT TO LEAVE MY HOUSE. VERY SCARY TO HAVE YOUR CHILD DRIVING THIS TO AND FROM SCHOOL.

I HAD JUST PURCHASED MY CHEVY TRAX ON JULY 10, 2018. IT HAD 14,600 MILES ON IT. I WENT OUT TO MY GARAGE ON JULY 31, GOT INTO MY VEHICLE AND SHUT MY DRIVER'S DOOR AT WHICH TIME THE WINDOW GLASS BEHIND ME SHATTERED INTO A THOUSAND PIECES. GLASS WENT EVERYWHERE, INSIDE AND OUT. THIS HAPPENED WHILE THE VEHICLE WAS STATIONERY AND NOT RUNNING.

TL* THE CONTACT WAS DRIVING . WHILE DRIVING 35 MPH, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AND SMOKE WAS SEEN COMING FROM THE HOOD. THE CONTACT STOPPED THE VEHICLE, EXITED, AND NOTICED FLAMES UNDER THE ENGINE AND FRONT TIRES. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED A TOTAL LOSS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED BY A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 930. *TT

THEY DESIGNED A PRESSURE VALVE UNDERNEATH THE REAR BUMPER FASCIA WITH A HOLE LARGE ENOUGH FOR RODENTS AND SMALL ANIMALS TO HAVE ACCESS TO THE CABIN OF THE CAR WITHOUT DESTROYING ANY PART OF THE CAR TO GAIN ACCESS. IT IS ESSENTIALLY AN OPEN DOOR FOR SQUIRRELS, MICE, RATS TO USE THEN NEST IN THE CAR UNBEKNOWNST TO THE OWNER. IT COMES WITH THE DANGER OF A RODENT POPPING OUT WHILE DRIVING OR SPREADING DIEASE THROUGHOUT THE CABIN OF THE CAR VIA THE AIR DUCTS. I FEEL THE CABIN OF THE CAR SHOULD BE A SEALED UNIT. THE ONLY WAY I FEEL THIS SHOULD BE DEEMED AN ENVIRONMENTAL ISSUE IS IN THE CASE OF AN ANIMAL DESTROYING A PART IN ORDER TO GAIN ACCESS TO THE CABIN OF THE CAR. IN THIS INSTANCE THERE IS NO DAMAGE IN ORDER TO GAIN ACCESS THE CABIN AND IT IS THE SAME AS LEAVING A CAR DOOR OPEN 24/7 HOPING NOTHING BAD HAPPENS. I HAVE REPORTED THIS TO GENERAL MOTORS AND NO ONE SEEMS TO UNDERSTAND THE FRUSTRATION I AM HAVING.

COLD WEATHER CAUSED TURBO SYSTEM TO FREEZE AND THE VEHICLE GO INTO LIMP MODE. UNABLE TO ACCELERATE. PARTS ON NATIONAL BACKORDER FOR 2 MONTHS. I PURCHASED THIS VEHICLE USED WITH JUST UNDER 19,000 MILES ON IN DECEMBER 2017. ON DECEMBER 30TH THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE WENT INTO LIMP MODE WHILE ACCELERATING ON THE HIGHWAY (PREVIOUS HAD LET THE VEHICLE GO THROUGH 2 START UP CYCLES AND WENT ABOUT 5 MILES DOWN THE ROAD BEFORE I HAD AN ISSUE). THE WEATHER WAS AROUND -20 F. TOOK TO DEALERSHIP AND A SOLENOID WAS REPLACED FOR THE TURBO SYSTEM. AFTER ABOUT A WEEK OF HAVING THE VEHICLE, WHEN THE WEATHER WAS COLD BUT NOT AS COLD AS THE FIRST TIME THE ISSUE OCCURRED, THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE WENT INTO LIMP MODE. I WAS PROBABLY ABOUT 10 MILES DOWN THE ROAD AND HAD RAN THE VEHICLE THROUGH A REMOTE START CYCLE. I WAS ACCELERATING AFTER SLOWING DOWN FOR ANOTHER VEHICLE. VEHICLE WAS AT THE DEALERSHIP FOR 2 MONTHS AS THE PART I NEEDED FOR TSB # 16-NA-405 (DATED 12/23/16) WAS ON A NATIONAL BACKORDER. THE WEATHER WARMED UP, SO THE DEALERSHIP LET ME HAVE THE VEHICLE BACK UNTIL THE PART CAME IN. SHORTLY AFTER THE PART I NEEDED CAME IN, SO THE TSB WAS COMPLETED. CHEVY HAS KNOWN ABOUT THE TURBO SYSTEM FREEZING FOR OVER A YEAR, YET THEY SELL VEHICLES WITH THIS ISSUE IN COLD WEATHER STATES. CHEVY DID NOT SEEM CONCERNED ABOUT THIS ISSUE, SO I AM HOPING TO WARN OTHERS AND GET THE WORD OUT. I SPOKE TO SOMEONE WHO ALSO HAS A TRAX AND HAD THE SAME ISSUE. THEY ACTUALLY HAD THEIR VEHICLE START SMOKING AFTER THE REPAIR, AND THE REPAIR HAD TO ME MADE OVER. CHEVY NEEDS TO MAKE SURE THIS IS FIXED IN ALL VEHICLES WITH THIS TURBO SYSTEM, SO SOMEONE DOES GET STRANDED OR IN AN ACCIDENT.

I SCRAPED MY PASSENGER SIDE REAR VIEW MIRROR AND IT COMPLETELY SHATTERED. I HAVE BEEN TRYING TO GET THE PART REPLACED SINCE FEBRUARY 13, 2018. I HAD BEEN TOLD THAT IT NEEDED TO BE SPECIAL ORDERED BECAUSE PARTS WERE NOT AVAILABLE FOR MY VEHICLE ANYWHERE IN THE US. I WAS TOLD YESTERDAY THAT THE PART IS ON BACK ORDER WITH NO DATE OF AVAILABILITY. EVEN WITH THE SIDE MIRROR THE CAR HAS DANGEROUS "BLIND" SPOTS AND WITHOUT THE MIRROR IT IS VERY UNSAFE TO DRIVE. I NOW FIND MYSELF LOCKED IN A LEASE ON A VEHICLE THAT CANNOT BE REPAIRED TO A SAFE DRIVING CONDITION.

IN COLD WEATHER DRIVING, 2017 CHEVY TRAX WILL THROW A CHECK ENGINE LIGHT 20 MINUTES AFTER STARTUP, WHICH SHUTS DOWN THE VEHICLES ABILITY TO MAINTAIN SPEED. THIS HAPPENS IN TOWN AND ON THE HIGHWAY. CODE SAYS TURBO FREEZING. THE VEHICLE WILL GO MAX 40MPH UPHILL ON THE HIGHWAY AND MAX 60MPH ON FLAT OR DOWNHILL HIGHWAY. HAVE TO PULL OVER BECAUSE CARS ARE COMING FROM BEHIND VERY FAST IN SNOWY CONDITIONS WHEN VEHICLE WILL NOT MAINTAIN SPEED. THE VEHICLE CANNOT ACCELERATE FROM A STOP EITHER. VERY SCARY. IN TOWN DRIVING IS ALMOST NOT POSSIBLE WITHOUT GETTING RUN INTO BECAUSE YOU CANNOT GET OUT OF THE WAY. WE HAVE 10 OF THESE VEHICLES AND THEY ALL DO THE SAME. CHEVY DEALER SAYS THEY HAVE A FIX, BUT CANNOT GETS PARTS TO FIX. ITS BEEN 4 MONTHS OF THIS MAJOR SAFETY ISSUE WITH NO HELP FROM CHEVY. I AM FED UP.

TL* THE CONTACT OWNS A 2017 CHEVROLET TRAX. WHILE DRIVING, THE CONTACT HEARD A SQUEAKING NOISE FROM THE REAR BRAKES OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER (DEKALB SYCAMORE CHEVROLET GMC, 1925 MERCANTILE DR., SYCAMORE, IL 60178) WHERE THE VEHICLE WAS REPAIRED ON NUMEROUS OCCASIONS WITHOUT A KNOWN DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT VEHICLE REPAIRS WERE DETERMINED BY THE DEALER. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 6,500. *TT THE CONSUMER STATED NO LONGER OWN THE VEHICLE 04/06/18. *TR

WHEN FIRST PURCHASED THIS CAR I HAD IT FOR A MONTH AND WHEN CONNECTED TO BLUETOOTH I COULDN'T HEAR THE OTHER PARTY AND OTHER PARTY WOULD HEAR LOUD NOISES I TOOK IT IN TO DIAGNOSE AND THEY SAID IT WAS FINE. NOT THE CASE CONTINUED TO HAPPEN TO THIS DAY. ABOUT 3 MONTHS INTO BUYING IT WHEN STARTING IT DELAYED AS IF I HAD A COUPLE YEARS OLD CAR I THINK THE STARTER IS WARNING ME IT IS GOING TO GIVE ME PROBLEMS. ALSO WHEN BRAKING IS DOESN'T STOP AS IF I HAD A NEW CAR IT DELAYS AND I HAVE ALMOST CRASHED A COUPLE TIMES IN SERIOUS TRAFFIC IT HAS BREAKS AS IF IT WAS AN OLD CAR