2019 CHEVROLET TRAX Complaints

2019 CHEVY TRAX. CONSUMER WRITES IN REGARD TO GM CONTROL ARMS RECALL A182202370 AND REQUEST TO KNOW WHEN PARTS WILL BE AVAILABLE FOR REPAIRS. *AS *JS

TL* THE CONTACT OWNS A 2019 CHEVROLET TRAX. THE CONTACT PURCHASED THE VEHICLE FROM TC CHEVROLET (LOCATED AT 2045 ROGUE VALLEY HWY 99 N, ASHLAND, OR 97520, (541) 201-8698), BUT WAS NOT ALLOWED TO DRIVE IT OFF THE LOT BECAUSE THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). THE DEALER STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED CASE NUMBERS: 9-1599538349-9-524657225. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

CAR WAS PARKED, IDLING, AND SUDDENLY THE DRIVERS SIDE WINDOW SHATTERED INTO MANY PIECES. SOME DROPPING INTO DOOR BUT MOSTLY WINDOW STAYED INTACT.

TL* THE CONTACT OWNS A 2019 CHEVROLET TRAX. THE CONTACT STATED THAT THE STEERING WHEEL VIBRATED WHILE DRIVING BETWEEN 40-60 MPH. ALSO, THE VEHICLE WOBBLED AND HESITATED. THE CONTACT STRUGGLED WITH THE STEERING WHEEL, BUT MANAGED TO REGAIN CONTROL TO CONTINUE DRIVING. THE VEHICLE WAS TAKEN TO NEW SMYRNA BEACH CHEVROLET (2375 FL-44, NEW SMYRNA BEACH, FL 32168, (386) 427-1313) TO BE DIAGNOSED, BUT THE TEST COULD NOT READ THE CODES. THE VEHICLE WAS NOT REPAIRED. THE DEALER STATED THAT THE DEALER TRIED TO KEEP AND SELL THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 3,000.

TL* THE CONTACT OWNS A 2019 CHEVROLET TRAX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). SUMMIT CHEVROLET BUICK GMC (318 GRANT AVE, AUBURN, NY 13021, (315) 258-2000) AND THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I PURCHASED A NEW 2019 CHEVY TRAX AFTER TRADING IN MY 2016 TRAX. I HAD BEEN DRIVING IT FOR ABOUT TWO WEEKS WHEN MY RADIO, TURN SIGNAL, PHONE CALLS AND ONSTAR (NOT SURE ABOUT BACK UP CAMERA) WAS AFFECTED BY SOME GLITCH. THE SOUND WENT AWAY FROM MY TURN SIGNAL, ALL THE RADIO CHANNELS, NO SOUND BUT COULD RECEIVE PHONE CALLS AND TRIED TO CALL ONSTAR PER SALES REP TO DO A DIAGNOSIS BUT THE CALL COULD NOT BE HEARD. THE ONSTAR CALL COULD NOT BE DISCONNECTED. THE EVENTUAL FIX TO THIS WAS I TOOK IT TO THE DEALERSHIP AND THE SALES REP DID A FACTORY RESET IN THE SETTINGS. THIS BROUGHT IT BACK. I HAD A SIMILAR ISSUE IN MY 2016 TRAX THAT BLACKED OUT THE SCREEN COMPLETELY AND TOOK AWAY ANY SOUND FROM IT AND MY SIGNAL. IT EVENTUALLY CAME BACK AFTER A SHOP PLAYED AROUND WITH IT. SECOND ISSUE WHICH FELL UNDER A WARRANTY REPAIR WAS THAT I NOTICED NOT LONG AFTER BUYING THAT THERE WAS A HIGH PITCHED SQUEAL COMING FROM MY DRIVERS SEAT WHEN STOPPING AND HITTING BUMPS. I THOUGHT AT FIRST THE SPRINGS NEEDED BREAKING IN. IT ENDED UP BEING THE BOLT AT THE BACK RIGHT OF THE SEAT THAT ATTACHED IT TO THE FLOOR. COME TO FIND OUT IT WAS CROOKED AND COMPLETELY STRIPPED WHICH WAS CAUSING THE SEAT TO BOUNCE AROUND. IT WAS ALSO FOUND OUT DURING REPAIR THAT A SECOND BOLT WAS STARTING TO DO THE SAME THING. THIS WAS A BRAND NEW VEHICLE STRAIGHT FROM THE FACTORY. I WAS TOLD BY THE SERVICE DEPT THAT VEHICLES FROM THE FACTORY AREN'T STATE INSPECTED. THIS SEEMS TO BE AN UNSAFE METHOD.

A THICK FILM APPEARS ON THE WINDSHIELD THROUGHOUT THE CAR AS IF SOMEONE WAS SMOKING CIGARETTES OR SOME TYPE OF SUBSTANCE. THIS FILM SHOWS UP ON THE CAR WINDOWS EVERY 3 DAYS IF YOU DON'T WASH THE WINDOWS IT GETS THICKER. WE HAVE TAKEN THE VEHICLE BACK SEVERAL TIMES AND THEY CAN'T SEEM TO FIND THE CAUSE. ALSO IF YOU DRIVE FOR MORE THAN AN HOUR YOUR EYES WILL START TO BURN AND IT WILL MAKE YOU FEEL SLEEPY. THIS IS NOT SAFE. THE DEALER JUST KEEP WASHING THE WINDOWS. SOMETHING NEEDS TO BE DONE.

BOUGHT CAR 4 DAYS AGO. STEERING PULLED TO LEFT. WAS ASSURED IT JUST NEEDED ALIGNMENT. NEXT DAY, DEALERSHIP DID A BOTCHED ALIGNMENT (GOT SECOND OPTION AND RE-DO AT BELLE TIRE, PROVING MY SUSPICIONS). ISSUE STILL HAPPENING. CAR PULLS TO THE RIGHT' AND I FEEL LIKE I AM IN A DEATHTRAP. IT FEELS VERY UNSAFE TO DRIVE BECAUSE NO MATTER WHAT I DO IT CONTINUALLY WANTS TO PULL TO THE RIGHT. STEERING WHEEL STIFF TURNING LEFT AND LOOSE ON RIGHT. MUST KEEP STEERING WHEEL STRAIGHT EVEN WHEN ON CURVED ROADS THAT TURN LEFTWARD. I AM AFRAID THAT THIS CAR WAS A DEALER LOANER AND SOMEBODY GOT INTO AN ACCIDENT. THE MECHANICS AT BELLE TIRE SAID THEY THINK IT IS A RACK AND PINION PROBLEM. I DO NOT FEEL SAFE DRIVING MY CHILDREN IN THIS CAR BECAUSE I AM CERTAIN THAT I AM GOING TO CRASH INTO A TELEPHONE POLE IF I TAKE MY HANDS OFF THE STEERING WELL EVEN FOR A SECOND. IT'S AWFUL.

I HAD A BAD EXPERIENCE WITH THE BRAKES ON THIS VEHICLE. I HAD THIS CAR TO NOT STOP ON ME ON TWO OCCASIONS . ONCE IN A PARKING SPOT, AND ONCE WHEN I APPROACHED A BUSY INTERSECTION ON A COLLEGE CAMPUS. THE CAR WOULD NOT STOP. IT MADE A GRIND G NOISE, SKIED AND JUST WOULD NOT STOP. I HAD TO THROW THE CAR OUT OF DRIVE TO GET IT TO STOP. THE DEALERSHIP PLILIPS CHEVROLET IS SAYING THE DIAGNOSTIC TESTS DID NOT DETECT A PROBLEM. S I JUST IMAGINED THE TERRIFYING ORDEALS THAT I ENCOUNTERED. I NOW HAVE TO GO BACK AND GET THIS CAR AND DRIVE IT BRILL IT HAPPENS AGAIN. THE WEATHER IS ABOUT TO GET BAD SO WHAT IF IT HAPPENS AND PUTTING THE CAR IN DRIVE DOES NOT STOP IT. I'M TOTALLY SCARED TO DRIVE THIS VEHICLE.