2020 CHEVROLET TRAX Complaints

Turbo has failed twice causing loss of power and it is EXTREMELY dangerous on highway. As it takes considerable amount of time to reach highway speeds. And the risk for getting in an accident is VERY high. There shouldn't be a turbo replacement every 4 months. Considering each replacement at the dealership ~ $2000. I find it hard to fathom how the 2017-2018 Chevrolet Trax get special coverage up to 120,000 mi. for failed turbo chargers yet I have the same scenario for a 2020 Trax. But EVERYTHING is out of my pocket . I have a [XXX] son and would prefer not to tell his mom we were rear ended due to a sudden lose of power in a vehicle that is becoming completely unsafe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I got a code for the electronic brake control module, and my front brakes kept locking up. took it to the dealership and they kept telling me that it’s fine. My safety was put at risk when I was going 60 down the interstate and the brakes locked up. The service stabilitrak light came on too.

When driving my car around a 15 mile drive my car displays a Engine Overheating - Idle Engine message on my dash display and I go straight home to inspect the car and notice as shown in the photo I took the cap slowly after the car cooled down and I refilled it with antifreeze and close it and the hose/cable for the antifreeze was squeezing in antifreeze normally it would be out and took it for a little drive and someone from the outside of the car too see for any leaks it wasn’t leaking visibly it seems to be internal or a thermostat issue when driving for 5 minutes almost all of my antifreeze was drained this can be a safety issue especially if I kept driving as the engine would most likely stop to prevent engine could be especially harmful if I was on the turnpike or expressway

The contact owns a 2020 Chevrolet Trax. The contact stated that while operating the vehicle, the instrument cluster display screen intermittently malfunctioned, displaying either a black or snowy screen. During the failure, the driver was unable the view the speedometer and the gear selector information. The vehicle was taken to the local dealer on several occasions, but the cause of the failure was not yet determined. The manufacturer was not yet contacted regarding the failure. The failure mileage was 30,000.

On Oct 08, 2024 Milan Tire and Brake replace wiper motor part. Since then the wiper motor part only works for about 2 months . They replace it going on 3 times . Just went out yesterday again. On January 29, 2025 Milan tire and brake and Brake replace wiper transmission .

The dash screen behind the steering wheel (showing the speed/milege/trip info) randomly stops working. According to forums, this is a common issue with this make and model.

Compré este carro en medio de una necesidad al dealer REAL TRUCKS AND CARS en buenas condiciones con 2000$ de downpayment y nunca me respondieron por la garantía del carro y encima tuve más de 2000$ en gastos y el día que decido cambiar el carro me llega la información de que ese carro tenía un título rebuild y dos choques fuertes en el pasado con daños en el chasis y el historial que me habían dado en el dealer estaba adulterado porque evidentemente no aparecía nada de lo detallado, posteriormente al reclamo, la persona que me lo vendió me amenazo con agredirme cuando se encontrara conmigo y se burló mío por el dinero que me quitó y lo que ganó él y todo lo que yo perdí… incluso quiero una compensación reclamando todo el dinero que le invertí al carro, el downpayment y daños y prejuicios causados…

The contact owns a 2020 Chevrolet TRAX. The contact stated while driving at an undisclosed speed, the steering wheel independently turned to the right and seized. The contact's vehicle crashed into a parked vehicle. The contact stated that the vehicle was uncontrollable. The contact stated that the failure occurred in a residential neighborhood. The contact's vehicle was damaged to the front passenger's side fender area. The parked vehicle was damaged to the driver's side fender area. The contact stated that she bumped her head during the crash, however did not seek medical treatment. No Police report was filed. The vehicle was towed to the dealer, however the failure was not duplicated. The manufacturer was made aware of the failure and a case was filed. The manufacturer ordered an investigation and determined the failure was not due to a manufacturer defect. The failure mileage was approximately 28,000.

I was forced to sell my Jeep and buy a chevy trax at Friendly Chevrolet back in 2020 because supposdely there was a pandemic and the economy shut down. It has been giving me lots of problems. I have taken it to Friendly Chevrolet, Young Chevrolet and Lakeside Chevrolet several times since 2020 and they always say: leave it here, we cannot loan you a car, it will take 5-7 days to repair it. It jerks when I drive it, every time I get gas, the car doesn't start unless I push the speed pedal and drive. The worst and recent incident was 2 weeks ago when I was driving in [XXX] , and the car turned off completely as if they had turned off the light of your house, it blacked out. I stayed on the road and I could see my death nearby. The cars that were driving behind me almost killed me and a multiple fatality accident is almost caused. Fortunately, I'm fine and the others are fine because they managed to slow down their speed in time or dodge me to avoid a wreck. I took my car to Lakeside Chevrolet to get it serviced and this is what the advisor told me: it will take 5-7 days to get your car ONLY diagnosed and it will cost you more than $200 for this step. I begged for a car loaner and he said that the owner of the dealership doesn't have money to give me one. He also mentioned that because the pandemic, he had to spend money from his savings to get his business-dealership going. My car is still there and they called me last friday to tell me that they cannot fix my car because Global Company is out of miles range. They told me that is was safe to drive my car to Friendly Chevrolet and take it there to get it fixed. I called Friendly Chevrolet and they said they cannot bring my car to them because they do not pay for towing. (What kind of stupid person they think I am to tell me to drive a unsafe car from Rockwall to Dallas?) These dealerships are not helping me, they are just [XXX]! I do not have money!!! Please help, I beg you, please help! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U

Stabilitrak keeps coming on along with 3 other warning lights. I lose speed driving is off and it's hard to maneuver. Had 3 tests ran no response lights went off. then back on on a consistency that is getting annoying and now 3 shops can't diagnosis whats wrong. I don't have thousands to send to dealership for what was supposed to be a brand new car and this is driving like it's a 25 year old car. I think you need to check that a majority of your trax 2020 customers are also experiencing the same and this issue needs to be a recall. especially since mechanics can't diagnos this.