2018 CHEVROLET TRAX Complaints

WHEN I FIRST PURCHASE THE CAR IT WAS FINE A COUPLE OF MONTHS LATER MY TIRES STARTED TO BUCKLE WHEN THERE WAS NO SNOW BECAUSE THE CAR WOULD SLIPPERY ON THE DASH BOARD..ALSO THE SPEED OF THE GREAT COUPLE MONTHS LATER IT WOULD NOT PICK UP SPEED

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT CALLED PADDOCK CHEVROLET (LOCATED AT 3232 DELAWARE AVENUE, KENMORE, NY 14217, 716-803-6241) WHO STATED THAT THE CONTACT WAS ON THE WAITING LIST; HOWEVER, THEY WERE UNABLE TO PROVIDE AN ESTIMATED TIMEFRAME FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE DASH AND RADIO HAS GONE OUT SINCE PURCHASING THE CAR 9/2018. I CALLED DEALER THEY SAID THEY AWAITING THE UPDATE FROM GMC. YET TODAY THIS HAVE I RECEIVED A UPDATE ON THE COMPUTER IN THE DASH. IT'S BEEN 14 MONTHS. THEY RADIO JUST SHUTS OFF AND WON'T COME BACK ON. I HAVE TAKEN IT TO SERVICE DEPARTMENT BY THE TIME I DROVE THERE THE RADIO CAME BACK ON. I HAD THE CAR SERVICED AND THE ALIGNMENT WAS OUT. NO ONE TOLD ME. I HAD TO LOOK AT THE SERVICE PAPERWORK MYSELF TO FIND THAT THERE WAS A RECALL ON THE CONTROL ARM WELD. I HAD THE RECALL FIXED IN 6/2019. ON 11/4/2019 I WENT TO GET IN MY CAR AND DRIVING AND THE BRAKES FELT LIKE THEY WENT OUT. THEN THE ABS LIGHT CAME ON AND SAID I NEEDED IT SERVICES. THEY DEALER STILL HAVE MY CAR AND IS STATING IT'S A WHEEL SENSOR AND NOT COVERED UNDER WARRANTY. A LIGHT OVER THE LICENSE PLATE BROKE AND I HAD TO HAVE THAT REPLACED. ONCE AGAIN THEY KEEP BLAMING CUSTOMER OR GMC FOR THE PARTS OR DEFECTS. YET MAKE CUSTOMERS PAY. THEY SAY THEY ARE AT THE MERCY OF THE PARTS DEPARTMENT. ALSO THAT I WANTED SERVICE BUT DIDN'T WANT TO PAY FOR IT. SO NOW THEY ARE TRYING TO CHARGE ME $200 STATING IT WAS HIT FROM DEBRIS WHICH MY CAR HADN'T LEFT MY DRIVE WAY IN A MONTH. I THINK THE WHEEL SENSOR MAY HAVE GOTTEN BROKEN WHEN THEY REPAIRS THE CONTROL ARM WELD IN JUNE. BUT ARE TRYING TO BLAME CUSTOMER FOR IT. SO IT'S NOT COVERED UNDER WARRANTY.*DT*JB

IN FEBRUARY ON ZERO DEGREE DAY MY 2018 TRAX HAD BLUE SMOKE COMING OUT OF THE TAIL PIPE AND ALMOST STALLED CAR RUNNING. I SAW ANOTHER TRAX THAT SAME DAY WITH BLUE SMOKE COMING OUT OF THE TAIL PIPE. WHEN I WAS AT THE DEALERSHIP THEY WERE RETURNING SOME ONE ELSES TRAX AND IT HAD BLUE SMOKE COMING OUT OF IT. THE TRAX HAS A 1.4 TURBO ENGINE AND GM SEEMS TO HAVE A PROBLEM WITH THE PCV SYSTEM ON THIS ENGINE. GM NEEDS TO COME UP WITH A FIX FOR THIS PROBLEM AND THERE SHOULD BE A RECALL ON THIS. YOU CAN LOOK ON YOUTUBE AND THE MECHANICS THERE ARE AWARE OF THE PROBLEM. THE DEALERSHIPS AND GM SEEM TO NOT HAVE ANY INTEREST IN CORRECTING THIS PROBLEM. THE 1.4 TURBO IS PUT IN MANY GM CARS. I WOULD THINK IF NOTHING ELSE THIS SHOULD BE A POLLUTION CONTROL RECALL.

WHEN I'M AT A STOP AND TRY TO PUSH ON THE GAS IT FEELS LIKE IT'S STALLING OUT, I'VE ALSO HAD PROBLEMS WITH THE RADIO AND TURN SIGNAL, I'VE HAD THE RADIO SCREEN BE COMPLETELY BLACK BUT THE RADIO WAS PLAYING AND ON OTHER TIMES AFTER TAKING IT OUT OF REVERSE AND PUTTING IT IN DRIVE AND ACTUALLY DRIVING DOWN THE STREET THE TWO YELLOW MARGIN LINES STILL APPEAR ON THE SCREEN ACROSS THE RADIO STATION AND THE TURN SIGNAL SEEMS LIKE THE DEALER HAD TO REPLACE THE OVERHEAD LIGHT IN THE CAR BECAUSE IT DID NOT FUNCTION AS WELL, IT DELAYS WHEN I TURN IT ON IT TAKES A COUPLE OF SECONDS FOR IT TO ACTUALLY START FLASHING I'VE ALSO HAD A PROBLEM WITH THE EMISSION AND THEY TOLD ME IT WAS BECAUSE OF CHEAP GAS AND THEY REPLACED SOMETHING WITH THE EMISSION CONTROL AND IT FELT LIKE IT WAS DYING OUT BEFORE THEY FIXED IT AND IT STILL DOES. I BELIEVE SEPTEMBER 18TH WAS THE LAST TIME I TOOK IT IN FOR THESE PROBLEMS WHICH THEY COULD NOT FIND OUT WHY.

I TOOK MY CHEVY TRAX IN FOR THE RECALL AND WAS TOLD THE DRIVER SIDE NEEDED TO BE FIXED CAUSE OF THE RECALL IT WAS MAKING A HORRIBLE NOISE THEY SAID 1 WEEK TO GET THE PART IN I CALLED AND THEY SAID IT WOULD BE MONTHS THEN I WAS DRIVING AND IT POPPED AND VIBRATED UNDER MY FEET SO I TOOK IT IN AND WAS TOLD IT'S UNSAFE TO DRIVE NOW I HAVE HAD A LONER FOR 2 MONTHS ANY TIME I CALL THE DEALERSHIP THEY SAY WELL OTHERS HAVE HAD THERE CAR BACK THERE LONGER IT'S FRUSTRATING TO BE MAKING A CAR PAYMENT ON A CAR I DON'T HAVE I HAVE DOGS I TAKE PLACES AND CAN'T CAUSE U CAN'T HAVE PETS IN THE LONER CAR I HAVE HAD MY CAR FOR A YEAR AND THE DEALERSHIP HAS HAD IT LONGER THAN I HAVE I HAD AN ISSUE WHEN THEY TINTED MY WINDOWS GLASS HAD TO BE REPLACED AND TRIM AND THEY SENT ME A FADED TRIM AND I WAS TOLD THAT IS JUST WHAT THEY KEEP SENDING TOOK 2 MONTHS TO GET MY TINT WHY AM I PAYING FOR A CAR WHEN I DON'T HAVE IT

MY CAR WAS CALL BACK FOR A RE-CALL JAKE SWEENEY CHEVROLET HAD IT OVER A MONTH WHEN I RECEIVED IT BACK IT WAS SOMETHING WRONG WITH THE TIRES IF THEY HAD REPLACED MY TIRES WITH OLD TIRES THE TIRES I HAD IN THERE HAD A IRON SOMETHING IRON IN IT ALSO IS MAKING A LOT OF NOISE IS WAVING BACK AND FORTH IT'S VERY DANGEROUS TO DRIVE AND I'VE BEEN DRIVING IT WHEN I HIT A BUMP AND SWAYS OVER TO THE LEFT AND RIGHT SIDE OTHER PEOPLE'S SAFETY IS INVOLVED TO OF THIS CAR I'M FEARED FOR MY LIFE IT'S A 2018 TRACK AND WHEN I LOOKED UNDER IT WHEN THEY TOOK ME TO LOOK UNDER THE BOTTOM OF THE CAR AND HAD OLD PARTS ON IT WAS RUSTED AND OLD AND I DIDN'T KNOW ANYTHING ABOUT IT PLEASE HELP ME I LIVE IN CINCINNATI OHIO [XXX] IS MY ZIP CODE MY ADDRESS IS [XXX] CINCINNATI OHIO [XXX] PHONE NUMBER [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *TT

LOWER CONTROL ARM RECALL. WAS INITIALLY TOLD THAT PARTS WOULD BE AVAILABLE IN 2-3 WEEKS. I AM NOW AT 5 WEEKS AND NO ONE CAN ADVISE AVAILABILITY OF PARTS. NO LOANER HAS BEEN OFFERED BY THE DEALERSHIP. AND THIS VEHICLE IS DRIVEN BY AN 18-YEAR-OLD SO I'M NOT CERTAIN IF THEY WOULD ALLOW HER TO DRIVE ONE ANYWAY.

VEHICLE IS INVOLVED IN RECALL BUT DEALERSHIP IS FORCING MY DAUGHTER TO DRIVE VEHICLE IN THE MEANTIME. NO LOANER IS BEING OFFERED.

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX EQUIPPED WITH TWO CONTINENTAL CONTI PRO CONTACT TIRES, SIZE: P205/70/R16 (NA). THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER TIRES SHOOK AND WERE WORN DOWN. THE CONTACT STATED THAT THE VEHICLE FAILED THE GAUGE INSPECTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GORTSEMA MOTORS, INC. (227 N STATE ST, GRANGEVILLE, ID 83530, (208) 983-0320), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TIRES NEEDED TO BE REPLACED. THE TWO TIRES WERE REPLACED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VEHICLE FAILURE MILEAGE WAS 16,000 AND THE TIRE FAILURE MILEAGE WAS 20,000. THE DOT NUMBER WAS UNKNOWN.