2015 CHEVROLET TRAX Complaints

TL* THE CONTACT OWNS A 2015 CHEVROLET TRAX. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER FOR A ROUTINE OIL CHANGE. THE CONTACT PRESENTED A RECALL NOTICE AND THE DEALER SCHEDULED THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 16V422000 (ELECTRICAL SYSTEM, EQUIPMENT). THE CONTACT HAD NOT EXPERIENCED A FAILURE BEFORE THE DEALER COMPLETED THE RECALL REPAIR. AFTER THE REPAIR, THE CONTACT'S PHONE FAILED TO PROPERLY SYNC WITH THE BLUETOOTH ACCESS. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE CONTACT WAS INFORMED TO GET A NEW PHONE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO PURCHASE A NEW PHONE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

I NOTICE A BURNING OIL ODOR FROM INSIDE MY TRAX AFTER THE CAR WARMS UP OR IN WARM WEATHER. USING THE AIR CONDITIONER IS OUT OF THE QUESTION ON THESE 90+ DEGREE DAYS. I PLAN TO GET THE CAR IN TOMMORROW TO HE CHECKED. BETWEEN THE BURNING OIL UNDER 9500 MILES, THE BAD BRAKES UNDER 4000 AND ROLLOUT BACKWARDS WHEN AT A STOP ON AN INCLINE, WORST CHEVY, PROBABLY LAST I EVER BUY.

THE INFORMATION CLUSTER (WHICH DISPLAYS MY SPEED, MILEAGE, GAS GAUGE, ETC.) WENT COMPLETELY BLACK FOR ~10-15 MILES AS WAS DRIVING HOME ONE DAY FROM WORK ON A CITY ROAD. I TURNED THE CAR OFF AS I STOPPED FOR GAS BUT THE DISPLAY WAS STILL BLACK WHEN I TURNED THE CAR BACK ON. IT FINALLY CAME BACK ON SPONTANEOUSLY WHEN I WAS HALF WAY HOME ON A COUNTY ROAD. I HAVE HAD ISSUES WHERE THE DISPLAY WILL GO BLACK TEMPORARILY (1-2 SECONDS) AS I AM DRIVING BUT IT QUICKLY TURNS BACK ON, RESETTING MY DISPLAY. THIS HAS HAPPENED 7X IN THE PAST WEEK AND I'VE NOTICED IT MORE AS THE WEATHER HAS GOTTEN HOT AND HUMID AND IT HAS HAPPENED SEVERAL TIMES BEFORE. I AM CONCERNED BECAUSE IT OBVIOUSLY IS NOT SAFE TO BE DRIVING WITHOUT KNOWING YOUR SPEED OR IF YOU ARE RUNNING LOW ON GAS. THE PHOTO BELOW WAS TAKEN DURING MY TRIP HOME WHILE I WAS STOPPED AT A STOP LIGHT .

BACKING UP VEHICLE, PRESSED BRAKES, WENT TO FLOOR, NO BRAKES. PUT CAR IN NEUTRAL TILL VEHICLE STRUCK ANOTHER PARKED VEHICLE. PUT CAR IN DRIVE, PUT FOOT ON BRAKES TO STOP AND CHECK DAMAGE, NO BRAKES. PUT CAR IN NEUTRAL, CRUISED TO STOP. TRIED TO PUT CAR IN A PARKING SLOT, NO BRAKES, CAR PUT IN NEUTRAL AND I TURNED INTO A CURB TO STOP CAR. BEFORE LEAVING PUMPED BRAKE AND CHECKED FOR PRESSURE - NOW OK. DROVE HOME AND PARKED CAR IN DRIVE. CALLED GENERAL MOTORS TO HAVE CAR BRAKES CHECKED OUT. HAPPENED ONCE BEFORE - EXACT TIME UNKNOWN - IN PARKING LOT - WITH NO CARS AROUND, TO BACK INTO. NO PRESSURE ON BRAKE PEDAL. I THOUGHT I JUST MISSED THE BRAKE PEDAL. MINOR DAMAGE TO BOTH VEHICLES.

TL* THE CONTACT OWNED A 2015 CHEVROLET TRAX. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE FACE, CHEST, AND LEGS, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS LATER TOWED AND DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. UPDATED 08/12/16*LJ UPDATED 09/21/2017*JS UPDATED 6/12/18*JB

THE BRAKES WERE NOTICEABLY SQUEEZING AT LESS THAN 4000 MILES. I'M NOT SURE FOR HOW LONG BECAUSE I DO PLAY LOUD MUSIC, ALTHOUGH I HAD NOTICED THAT STOPPING WAS REQUIRING MORE PRESSURE, I THOUGHT IT WAS JUSTVMYVIMAGINATION. THEN I HEARD THE SQUEEZING OVER MY RADIO. I ASKED MY BOYFRIEND TO DRIVE THE 2015 TRAX AND HE SAID I NEEDED NEW BRAKES AND REFUSED TO DRIVE IT AGAIN. I TOOK IT TO AN AUTHORIZED CHEVY DEALER AND WAS CHARGED 25.OO FOR AN INSPECTION BECAUSE THEY CLAIMED THE SHORT DISTANCE THEY DROVE COULD NOT REPRODUCE THE SOUND, NO DEFECTS FOUND. THE SQUEEKING GOT LOUDER, I TOOK IT TO THE CHEVY DEALER THAT HOSED ME ON THE PURCHASE OF THE CAR, THEY ALSO STATED THEY COULD NOT FIND ANY DEFECT NOR COULD THEY HEAR ANYTHING, SO I OFFERED TO TAKE THE MECHANIC AND MANAGER OF SERVICE FOR A RIDE AT THEIR LRISURE, BOTH DECLINED, I EVEN OFFERED TO LET THEM DRIVE, AGAIN THEY REFUSED, I WAS LATER TOLD THAT THEY KNEW SOMETHING WAS WRONG BUT THEY DIDN'T FEEL UNDER CHEVY GUIDELINES IT WAS NECESSARY TOBREPAIR. THEY WOULDN'T REPAIR THE BRAKES EVEN AFTER I SAID I WOULD PAY FOR MY OWN SAFETY! I WENT BACK IN AND GOT BOTH THEIR CARDS AND ADVISED THAT IF THEY WERE GOING TO PROMOTE THE CHEVY BRAND, MY SON SHOULD KNOW WHO TO SUE IF I DIE IN THAT DEATH TRAP. I LATER TALKED TO MY CAR INSURANCE CARRIER ABOUT MY HIGH RATES, HE STATED THAT IT WAS DUE TO THE TRAX PROVEN HISTORY OF ISSUES/FAILURES FOR ESPECIALLY FOR BEING A FAIRLY NEW CHEVY MODEL, SPECIFICALLY THOSE WHICH THE PUBLIC IS STILL UNAWARE OF. I PAID 32000 FOR THE UPGRADE MODEL AND I CAN'T EVEN GET AN OFFER BETTER THAN 16000 WITH LESS THAN 7500 MILES ON IT. OH, AND THE AC CONSTANTLY CYCLES AND MY OLD TEN SPEED BLEW COLDER AIR!

ON JUNE 11, 2016, I WAS DRIVING 60 MPH AND HAD A FRONT END COLLISION. THE AIR BAGS DID NOT DEPLOY. THERE WAS SIGNIFICANT DAMAGE TO MY VEHICLE. THIS WAS A 4 LANE HIGHWAY, AND A DEER RAN OUT IN FRONT OF ME. THE SHERRIFF'S DEPARTMENT RESPONDED AND A REPORT HAS BEEN FILED.

THE BRAKE STARTED SQEEKING AFTER DROVE OF LOT IN FEB 2016 UP TILL THIS VERY DAY JUNE 2016. ALSO WHEN APPLYING BRAKE HARD CAR SLIDES PAST STOP.

I HAD A FRONT END COLLISION LAST NIGHT DOING 60 MILES PER HOUR. THE AIR BAG DID NOT DEPLOY.

TL* THE CONTACT OWNED A 2015 CHEVROLET TRAX. WHILE DRIVING 50 MPH, THE CONTACT FELL ASLEEP AND CRASHED HEAD ON INTO A BRICK WALL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A BROKEN ANKLE AND STOMACH INJURIES DUE TO THE SEAT BELT, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT COLLISION LOT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,100.