2019 CHEVROLET TRAX Complaints

The contact owns a 2019 Chevrolet Trax. The contact stated that while driving at 65 MPH, the vehicle unexpectedly came to a complete stop and lost motive power, causing the contact to suffer whiplash. The "Service StabiliTrak" and "ABS Service Soon" warning messages were displayed. The vehicle was towed to the dealer, but the dealer could not duplicate the failure. The failure recurred and the vehicle was taken back to the dealer. The dealer diagnosed the vehicle with brake booster failure. The dealer replaced the brake booster. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 30,000.

Ac Delco manual rack and pinion this is the second time it’s been replaced in 3 months these are all the part numbers that are on it A118338053, 2110200000000x, 812563302, 4250 8252 the steering wheel knuckle that connects to the steering shaft from the rack is breaking down with every bump it gets worse it’s going to eventually cause an accident this is the 4th time I’ve tried to make contact about this issue as the first 3 times GM has completely ignored my messages and I don’t want this to get any worse it’s at the point I can’t drive the car right now and I already paid to have a new one put in plus the part and I’m out all that money and still paying on a broke down car I don’t think that’s very fair If we can get to this as soon as possible much appreciated thank you

Had issues with a burning plastic smell when initially turning on blower fan to distribute heat in vehicle for about 8-10 weeks. Had vehicle in for service 3 weeks after issue began. Mileage approximately 48,000 miles. Nothing found by service techs. Paid for oil change and vehicle returned to me. Advisor recommended returning vehicle anytime I smelled the odor however I live 30 minutes from dealership and smell would only last momentarily for approximately 1 minute and smell would dissipate. Yesterday at the 10 week mark of the odor occurring on a daily basis of using the heater blower fan it stopped working leaving no option to get any heat in the vehicle cabin. Took to dealership, they indicated today heater fan was pulling too much amperage and caused other heating components to burn out/ melt. This could have caused a vehicle fire and I was lucky it did not happen. Don’t feel lucky.!Had to pay $600 for repair out of my pocket that I feel not my fault. Uncovered repair under 3 yr 36000 mile Chevrolet warranty. VERY DISAPPOINTED!!

2weeks after purchasing this car with aprox. 350 miles on the car the tires were bald . The dealer replaced the tires and said they saw no reason for this to have happened. Now with about 26,000 miles on the car I am being told the tires are bad again and I need to replace them. I am not understanding why the tires are wearing so quickly.

The contact owns a 2019 Chevrolet Trax. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing a blanket for the front of the vehicle but was not repaired. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 55,000.

I got qcletter that my car is,indeed on a RECALL LIST and it did not show up on this site. it was a very dangerous repair too. how could you make a mistake of not knowing.

Front top strut mounts completely broken loss of turning and grinding metal on metal clunking noise when you turn 22,000 miles alignment is way off factory issue bad parts

The contact owns a 2019 Chevrolet Trax. The contact stated that the front and rear passenger’s side tires continued to experience loss of air pressure. After replacing the tires, the failure continued to occur. The cause of the failure was not determined. The local dealer and manufacturer were not contacted. The failure mileage was 39,000.

We purchased the vehicle June 1, 2021. We started hearing a popping noise when being driven. Sometimes it was often and sometimes every now and then. The trax is in the shop as of now. We were told there was a crack in the frame. They said they would weld the area, but it would take time. Car had to be taken apart piece by piece. I asked them what would cause the problem. I was told it was when the car was turned sharply. I have talked to several people and I was told that did not sound right. A sharp turn should not make the frame crack. I wanted the frame changed. They said they would weld it and it supposedly be good as new. I do not feel comfortable driving a vehicle with a welded frame. I think it is a safety risk for me or anyone else to drive it. This our only car we have. They weren't even going to give me a loaner car to use until I made some calls and finally got one. They car is a 2019 and has less than 20,000 miles on it. I don't think this problem should have happened on a car this new.

The contact owns a 2019 Chevrolet Trax. The contact stated that the brakes failed. When the contact drove at 30 mph, the vehicle in front of the contact made a sudden stop for a vehicle that was making a left turn. The contact engaged the brake pedal and the brake pedal failed to move down to slow the vehicle down, and to bring the vehicle to a complete stop. The contact proceeded and came to a stop when it crashed into the vehicle in the front rear and airbags did not deploy. Seat belts did not lock up. The vehicle was taken to an unknown mechanic. However, the mechanic did not provide the contact a diagnostic for the brake system failure. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 8,200.