2020 CHEVROLET TRAX Complaints

My husband and I were leaving a local grocery store, when we began backing up and the "hillside assist" light came on for a 5% or so incline. So after backing up, we pulled out of the parking spot and our brakes began locking up, this continued all the way home (about 3 miles). The error msg, "service stabilitrak" came on when we were pulling into our driveway. We called the dealer where we purchased it because we have less than 48000 miles on it and they said that we may have repairs covered under the power train. However, stabilitrak is not part of the power train, I guess he didn't think I would know that. So we hung up, and did a little forum research and found out we would have to reset the computer to make it "unlock" the brakes. We unhooked the battery for half an hour and reset the computer and it worked, our car is running fine now. My husband was a truck driver for a decade, he knows how to drive in potentially risky situations. However, I think it should be investigated because of the potential safety risk. Since we were doing 25 mph or less this was easily handled for a short distance. However, this would be catastrophic if someone were on the highway when this happened. It could easily cause an accident at any speed. Anyone with less skill than a seasoned truck driver, could be killed if this happened to them. Please investigate this matter.

There are 3 seat belts in the rear seat, but there are only 2 buckles to attach them to.

The service power steering drive carefully light came on. The traction slippery when wet icon came on .My odometer said I was driving 0 miles per hour had no idea what speed I was going. I was close to dealer one block from dealer I lost all power and steering. Luckily I was able to get off the road. Had car towed to dealer.

I was hit on left side of passenger side. Air bags didnt came out on either side. Mechanics says air bags aren't working properly.

The contact owns a Chicco car seat, Model Number: (N/A), Model Type: Fit 4, Manufactured Date: March 3, 2020. The convertible car seat was being utilized in a 2020 Chevrolet Trax. The contact stated that upon removing the child from the car seat, she noticed that the headrest padding had detached. The contact stated that the child might have grabbed the head padding while in the safety seat causing it to detach. The contact stated that the safety seat was in a forward-facing position and was secured by a lap belt at the time of the failure. The contact stated that upon inspecting the car seat, she noticed that the headrest padding was not glued in properly. The manufacturer was notified of the failure and informed the contact that the car seat would be replaced.

Back in August 2021 I had to take my car to the dealership for a check engine light. There was an air leak going to the air intake. The check engine light just came back on and I took it back to the dealership and now they are having to replcae the turbo

The Turbo Charger was cracked and hanging. Not spinning. Would not accelerate over 40 mph. They replaced it. Engine light came on today 1-10-2022 while acceleration uphill.

The contact owns a 2020 Chevrolet TRAX. The contact stated while driving approximately 60mph when the contact was involved in an accident which resulted in the driver-side air bag not deploying, and the driver-side seatbelt not locking. A police report was taken and the vehicle was towed to a tow lot, then was towed to an insurance lot. The contact sustained concussion, broken nose, herniated and torn spinal discs, and sought medical treatment. The manufacturer was not informed of the failure. The failure mileage was approximately 4,700.

While driving home from work doing approximately 70 miles per hour the rain channel insert on the passenger side of the vehichle separated from the clips that hold it into place. Gm and Chevrolet know the glue used to hold the parts together fails and allows for this to happen. Took the vehicle to the dealership to have it replaced and was told it was not warranted because my vehicle was over the bumper to bumper warranty. This channel guards can become projectiles at higher rates of speed. Reported drivers side channel failure to dealership in May and it was never replaced.

This vehicle was sold to me with only one buckle fastener in the backseat when there’s three seatbelts. It somehow passed General Motors and the dealerships as a “safe vehicle”. I’ve been trying to get in contact with a manager since the beginning of this year and received no response. I’ve included photos of the multiple attempts of contact and back seat with only one buckle. I want the car to be taken back immediately as the dealership is careless and unresponsive.