2017 CHEVROLET TRAX Complaints

A 2017-2019 CHEVROLET TRAX RECALL WAS ISSUED THAT WILL REPAIR PROBLEMS WITH JOINTS IN THE FRONT LOWER CONTROL ARMS THAT MAY HAVE BEEN IMPROPERLY WELDED, CAUSING THE CONTROL ARMS TO SEPARATE FROM THE SUVS. I HAVE BEEN TOLD NOT TO DRIVE THE VEHICLE DUE TO SAFETY CONCERNS. THE RECALL WAS ISSUED IN APRIL SO I HAVE NOW BEEN WITHOUT A VEHICLE FOR OVER FOUR MONTHS. NEITHER A CHEVROLET DEALER NOR THE CHEVROLET HEADQUARTERS WILL DO ANYTHING TO PROVIDE A RENTAL CAR UNTIL THEY CAN DETERMINE WHEN THEY CAN REPAIR THE VEHICLE. WHAT ARE MY OPTIONS?

I STARTED THE CAR ON TUESDAY 6-18 TO GO TO WORK AND AS SOON AS I STARTED IT, THERE WAS A MESSAGE ON THE DASHBOARD SAYING TO SERVICE POWER STEERING AND THE ERROR LIGHT WAS ON. I WENT AHEAD AND DROVE TO WORK (ONLY 1 MILE AWAY) AND IT TOOK ALL THAT I HAD TO STEER IT. FIRST CHANCE THAT I GOT, I CALLED THE NEAREST DEALERSHIP AND HAD IT TOWED THERE, AT CHEVY'S EXPENSE BECAUSE THE CAR IS STILL UNDER WARRANTY. WHEN THEY FINALLY HAD TIME TO LOOK AT IT, THEY SAID THAT THERE WAS AN INTERNAL ERROR IN THE POWER STEERING MODULE, THEY HAVE TO REPLACE IT, ACCORDING TO LAW OR THEIR GUIDELINES. I'VE CHECKED SEVERAL TIMES AND THEY HAVE NOT BEEN ABLE TO FIND THE PART ANYWHERE, NO DEALERSHIPS OR ANYPLACE ELSE. HERE IT IS OVER A WEEK LATER AND THEY STILL CAN'T FIND ANYTHING. THEY DID GIVE ME A LOANER, BUT THIS IS RIDICULOUS. THEY CAN'T EVEN TELL ME HOW LONG IT MAY BE.

I WAS SITTING IN THE VEHICLE PARKED WAITING FOR THE RAIN TO PASS. FRONT WINDOW WAS CRACKED. WHEN I HEARD A LOUD BANG. TURNED AROUND THE BACK WINDOW ON THE DRIVER SIDE HAD SHATTERED. THIS IS THE 3RD TIME ONE OF MY WINDOWS ON THIS CAR HAS JUST SHATTERED. NOTHING WAS THROWN INTO THE CAR NO VEHICLES HAD DRIVEN BY.

THE FIRST TIME IT HAPPENED, I WAS ENTERING THE HIGHWAY, TRYING TO MERGE WITH TRAFFIC. AS I ACCELERATED, MY ENGINE REVVED, BUT DID NOT SHIFT GEARS (AS I WAS MERGING WITH TRAFFIC WHO WERE TRAVELING AT SPEEDS OF 60 MPH AND HIGHER), LURCHED AND DROPPED DOWN TO 20 MPH (SOMEHOW DIDN'T GET REAR-ENDED). IN A 6 MONTH SPAN, THIS HAS HAPPENED 3X. THE 3RD TIME WAS ON A STRETCH OF ROAD WHERE I WAS TRAVELING ABOUT 45 MPH COMING UP ON A CAR IN THE LEFT-HAND LANE (ON A 2 LANE STREET) MAKING A LEFT-HAND TURN. NEEDED TO SWITCH LANES TO GO AROUND. INCREASED SPEED, CAR HESITATED, REVVED, LURCHED, AND NEVER REALLY SWITCHED GEARS. SOMEHOW MADE IT WITHOUT GETTING REAR-ENDED. TOOK CAR TO DEALERSHIP. DEALERSHIP SAID COMPUTER IN CAR DIDN'T REGISTER ANY OF THOSE INCIDENTS, SO IN ESSENCE THEY CAN'T FIND ANYTHING WRONG WITH IT. I FEEL LIKE I'M DRIVING A TICKING TIME BOMB. WAITING FOR IT TO JUST STOP OR DECELERATE WHILE ENTERING THE HIGHWAY AND GET ME KILLED. HOPING THAT MY CHILDREN AREN'T IN THE CAR SHOULD THAT EVER HAPPEN.

SERVICE STABILI TRAK WARNING AND ENGINE LIGHT CAME ON WITH NO PRIOR WARNING. THE VEHICLE WOULD NOT RESET, HAVE TO TAKE IT IN FOR SERVICE. THE ROADS AND CONDITIONS WERE COMPLETELY FAIR. NO IMPROPER USE OF VEHICLE TO CAUSE THESE ERROR LIGHTS. VEHICLE ENGINE SOUNDS HORRIBLE AND HANDLES TERRIBLY

I HAVE HAD THIS HAPPEN TWICE WITH MY VEHICLE AND I NOTIFIED THE DEALER OF THIS AND NOTHING WAS DONE. TWICE NOW I HAVE BEEN DRIVING ON A HIGHWAY GOING AT A SPEED NO MORE THAN 60 BEGAN TO ACCELERATE AND HAD THE RPM SHOOT UP TO 8 AND THE MPH SHOOT DOWN TO ALMOST ZERO. I DO A SLIGHT ACCELERATION AND THE CAR COMES ALMOST TO A COMPLETE STOP LIKE THE ENGINE CUT OUT. THE FIRST TIME I DIDN'T REALLY WORRY ABOUT IT BUT IT HAS HAPPENED TWICE NOW AND COULD CAUSE A VERY SERIOUS ACCIDENT. THE CAR ALSO BEGINS TO SHAKE AFTER ABOUT 30 MINUTES OF BEING ON THIS HAPPENS WHEN I'M DRIVING AND WHILE SITTING IN THE CAR WHILE IT'S IN PARK.

I HIT A DEER AT 55 MPH ON HIGHWAY DESTROYING THE ENTIRE FRONT END INCLUDING THE RADIATOR. NO AIR BAGS DEPLOYED. POLICE REPORT NUMBER [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

FIRST PROBLEM WITH MY TRAX 2017 WAS WHEN MY ELEMENTARY SCHOOL KID PULLED THE SEAT BELT TO SNAP HER BOOSTER SEAT AND IT NEVER ROLLED BACK. STAYS STRETCHED AND DOESN'T RETRACT. I THOUGHT IT WAS NOT A BIG DEAL AND MOVED HER ON THE OTHER SIDE. YESTERDAY I GOT THE ENGINE LIGHT ON AND MY CAR JUST SLOWED DOWN FOR NO REASON. I WAS ALREADY SCARED AND WONDERING IF IT IS SAFE TO DRIVE WITH THE KIDS ON THE BACK BUT WAS ON THE MIDDLE OF THE ROAD WITH NO PLACE TO PULL OVER SO I KEPT GOING BUT MY CAR WOULD NO GO OVER 30MPH. 5 MINUTES LATER IT GOT BETTER.I AM TAKING IT TO THE DEALERSHIP TOMORROW BUT ITS OVER AN HOUR AWAY AND DON'T EVEN KNOW IF I SHOULD DRIVE OR HAVE IT TOWED.

THE FEATURE ON THE CAR THAT NOTIFIES YOU THAT THE TIRE PRESSURE SENSOR IS FAILING MAY NOT BE WORKING. CURRENTLY MY TIRE PRESSURE ON MY DASHBOARD IS REPORTING THAT THE PSI ON MY RIGHT REAR TIRE IS 19 PSI. HOWEVER WHEN I PUT AN AIR GAGE TO THE TIRE ITS READING 34 OR 35 PSI. I HAVE TAKEN IT TO A TIRE SHOP SO THAT THEY CAN PUT MORE AIR AND THEY ALSO STATE THE PRESSURE IS FINE.

VEHICLE WAS AT HIGHWAY SPEED WHEN SYSTEMS BEGAN TO FAIL AND VEHICLE ABRUPTLY LOST ACCELERATION. WARNING LIGHTS AND MESSAGES BEGAN TO APPEAR ABRUPTLY WITHOUT WARNING. RPM, AND MPH DIGITAL DIAL/ NUMBER JUMPED TO 0 AND BACK UP TO A RANDOM SPEED AND THEN BACK DOWN TO 0. ACCELERATOR PEDAL DID NOT HAVE ANY BEARING ON SPEED CONTROL. UNCONTROLLED STALLING AT HIGHWAY SPEED WITHOUT ANY WARNING. VEHICLE WAS DRIVEN OFF ACTIVE ROADWAY AT NEXT AVAILABLE EXIT AND PARKED. VEHICLE MAINTAINED ERROR CODES. DEALER CONTACTED FOR TOW. AFTER WAITING FOR TOW AND ENGINE OFF, ALL ERROR CODES CLEARED. DRIVEN TO DEALER AND CURRENTLY IN SERVICE. VEHICLE FAIRLY NEW AND REPAIR UNDER WARRANTY. PROBLEM UNCERTAIN BUT TECHNICIAN POINTED TO A GROUNDING PROBLEM. ERROR LIGHTS DURING INCIDENT: POWER STEERING WARNING LIGHT (STEADY ON), TCS/STABILITRAK WARNING LIGHT (STEADY ON) AND CHECK ENGINE LIGHT (STEADY ON). PLUS, VEHICLE SERVICE MESSAGES: SERVICE POWER STEERING AND SERVICE STABILITRAK. I HAVE TAKEN PICTURES OF THE INSTRUMENT CLUSTER. CLUSTER ERRORS BEGAN AROUND 13:42 EST AND CLEARED AROUND 15:42 EST AFTER PARKING AND CUTTING ENGINE OFF FOR SOME TIME (MAYBE 20 MINUTES) THEN RESTARTING. ALSO, '.' IN PLACE OF 'P' IN BOTTOM RIGHT CORNER NEXT TO ODOMETER READING. ALSO, AFTER INITIALLY PARKING AND THE FIRST RESTART, POWER STEERING SEEMED COMPLETELY INACTIVE.