2004 CHEVROLET VENTURE Complaints

WE WERE DRIVING DOWN THE STREET IN PORT ALLEGHENY, PA ABOUT 25 MILES PER HOUR, WHEN OUR REAR FIRESTONE TIRE BLEW OUT. OUR VEHICLE HAD JUST OVER 6,000 MILES ON IT. THERE DID NOT APPEAR TO BE ANYTHING IN THE STREET TO CAUSE THE PROBLEM. I CONTACTED GMAC AND FIRESTONE, BUT NEITHER SUGGESTED ANY RECALL OF OUR TIRES. I AM CONCERNED ABOUT THE SAFETY ISSUE AND FUTURE BLOWOUTS AT HIGHER SPEEDS. SINCE FIRESTONE REFUSED TO COMPLY WITH THE STATED WARRANTY, I PURCHASED A COMPETITOR'S BRAND AT A SLIGHTLY HIGHER PRICE. *NM

DT: THE CALLER HAS A BROKEN REAR SWAY BAR. WHILE DRIVING THE CALLER TURNED A CORNER AND HEARD A POP. HE ALMOST LOST CONTROL OF THE VEHICLE, BUT WAS ONLY GOING 10 MPH AND WAS ABLE TO STOP THE VEHICLE. THE CALLER SAID WHEN HE CALLED THE DEALER HE WAS SWITCHED TO A FAX MACHINE. THE MANUFACTURER HAS NOT BEEN CONTACTED YET. THE CALLER WAS ABLE TO DRIVE THE VEHICLE HOME.*AK *MR

CONSUMER FEELS THAT PROBLEMS DEVELOPED WITH THE 2004 CHEVROLET VENTURE SHOULD BE COVERED UNDER WARRANTY.*MR THE CONSUMER RECEIVED A RECALL LETTER ON ABOUT JULY 1, 2005. THE CONSUMER CONTACTED THE CHEVROLET ASSISTANCE CENTER WHO INFORMED HIM THAT THE REPAIRS SHOULD BE COVERED UNDER WARRANTY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE SERVICE MANAGER REFUSED TO PERFORM THE REPAIRS UNDER WARRANTY. KEYLESS ENTRY SYSTEM, NO FLASHING LIGHT AND INOPERATIVE HORN WERE THE PROBLEM THE CONSUMER COMPLAINED OF. UNSURE WHICH OF THESE COMPONENTS WAS RECALLED. *NM

THE CONSUMER OWNS A CHEVROLET VENTURE 2004. THIS VEHICLE CAME WITH DEFECTS FROM THE MANUFACTURER. THE ABS LIGHT ILLUMINATED. THE CONSUMER COULD HEAR PUMPING NOISES COMING OFF THE BRAKES. THERE WAS EXCESSIVE WHEEL NOISE VARIATION WHEN APPLYING THE BRAKES. THE FIRST TIME THE CONSUMER TOOK THE VEHICLE TO THE DEALER WAS FEBRUARY 21, 2005. THE ABS LIGHT WAS FIXED AND BRAKES WERE FIXED. THEN APRIL 19, 2005 THE VEHICLE WAS TAKEN BACK TO THE DEALER AGAIN BECAUSE THE ABS LIGHT ILLUMINATED THE BRAKE NOISE RETURNED. THE PROBLEM WAS CHECKED AND FIXED. NOW FOR THE THIRD TIME ON MAY 25TH THE VEHICLE WAS TAKEN TO THE DEALER WITH THE SAME PROBLEM (ABS AND BREAK NOISE). NOW FOR THE THIRD TIME THE PROBLEM WAS FIXED. THE VEHICLE WAS TAKEN TOT HE DEALER A FOURTH TIME ON JULY 5TH FOR ABS AND BREAK NOISE. THE VEHICLE IS STILL A THE CHEVROLET DEALER. *NM

DT CONSUMER STATED THAT HER VEHICLE STALLED WHILE DRIVING FOUR TIMES. THE VEHICLE HAS BEEN TAKEN TO THE SERVICE DEALER. THE DEALER INFORMED THE CONSUMER THAT THEY WERE UNABLE TO FIND ANYTHING WRONG WITH THE VEHICLE. *JB *NM

DT: THE SLIDING DOORS ARE UNSAFE, THEY ARE CATCHING PEOPLE IN THE MIDDLE OF THE DOORS. THE DOOR CAUGHT THE OWNER'S DAUGHTER 3 TIMES IN THE DOORWAY WHILE TRYING TO REMOVE A CHILD FROM THE CHILD SEAT. THE DOORS ARE SLIDING CLOSED, AND WHEN IT HITS A PERSON IT'S NOT RETURNING. THE OWNERS 3 YEAR OLD WAS CAUGHT IN THE DOOR, AND THE OWNER HAD TO PULL HIM LOOSE. THE OTHER DOOR WAS OPENING AND CLOSING BY ITSELF. IF THE OWNER HAS THE REMOTE IN HAND AND ACCIDENTLY HITS THE REMOTE DOOR WOULD START TO CLOSE. IF SOMEONE IS IN THE DOORWAY THE DOOR IS NOT REVERSING ITSELF. THE OWNER HAS ALREADY TALKED TO THE DEALER AND THE MANUFACTURER. AND NO ONE IS WILLING TO TAKE THE TIME TO HELP TO FIX THE PROBLEM. THE DOOR CLOSED ON THE 3 YEAR OLD'S BODY AND HEAD AND THEN THE DOOR STILL DIDN'T RETURN BACK. THE VEHICLE HAS BEEN RETURNED TO DEALER FOR REPAIR 3 TIMES. WHEN THIS IS HAPPENING THE VEHICLE IS TURNED OFF.*AK

DT: THE PASSENGER SLIDING DOOR THAT GOES TO SIDE OF THE VAN NEEDED A SENSOR BECAUSE ONCE THE DOOR STARTS SLIDING, IT WON'T STOP. CONSUMER'S CHILD GOT HER WHOLE BODY CAUGHT IN IT.*AK

POWER DOOR CLOSE EVEN WHEN SOMEONE IS IN BETWEEN DOOR AND FRAM AND OPEN WITH OUT MUCH EFFORT BY THE HANDLE ON DOOR. I CALLED GM CUSTOMER SERVICE LINE ABOUT MY COMPLAINT AND WAS TOLD THERE WASN'T A RECALL. I TOLD THEM ABOUT THE RECALL AT FIRST THEY SAID THERE WASN'T A RECALL ON THE VENTURE VANS AGAIN. AFTER ABOUT A FEW DAYS OF BEING TOLDT THAT THE RECALL DIDN'T EXIST. I CALLED NHTSA AND YOUR CUSTOMER SERVICE GAVE ME THE CAMPAIGN INFORMATION WHICH I GAVE TO GM CUSTOMER SERVICE. I WAS TOLD THAT I WOULD HAVE TO TAKE MY VAN TO BE CHECK BY THE GM SERVICE PEOPLE. I'M IN THE PROCESS OF DOIN CONSIDER I HAVE TO GET THE HUB BEARING AND THE SENDER SWITCH ON MY VAN FIXED FIRST. MIND YOU I HAVEN'T HAD THIS VAN A YEAR YET! I WILL HAVE TO PAY FOR GM TO CHECK, EVENTHOUGH I HAVE THE PASSENGER SIDE POWER DOOR AND THE SECOND ROW BUCKET SEATING AND MY VAN WAS TO HAD A 101 POINT INSPECTION CHECK AND CERTIFIED.

WHEN COMING TO A STOP OR SLOWING DOWN VEHICLE SHUT OFF.CONSUMER TOOK VEHICLE TO DEALER FOR SERVICE. HOWEVER, THE PROBLEM COULD NOT BE DUPLICATED.*AK

VEHICLE STALLED INTERMITTENTLY WHILE DRIVING AT ANY SPEED. DEALER INSPECTED THE VEHICLE ON THREE SEPARATE OCCASIONS, AND INFORMED THE CONSUMER THAT THEY WERE UNABLE TO DUPLICATE THE PROBLEM.*AK