2004 CHEVROLET VENTURE Complaints

WE HAVE A 2004 VENTURE. THE SPEEDOMETER STARTED BEING ERRATIC FOR A TIME, FOLLOWED BY THE TEMPERATURE GAUGE, AND THE GAS GAUGE. NOW NONE OF THEM WORK. THE SPEEDOMETER IS STUCK ON 45 MPH, THE GAS IS OVER FULL (STRAIGHT DOWN) BUT SOMETIMES MOVES AROUND AT THE BOTTOM, BUT IT GENERALLY HAS NOTHING TO DO WITH WHETHER OR NOT I HAVE PUT GAS INTO THE VAN. THE TEMPERATURE GAUGE POINTS DOWN AND TO THE LEFT. NONE OF THE CLUSTER HAS WORKED IN OVER 2 YEARS. I DON'T UNDERSTAND WHY THIS HAS NOT BEEN RECALLED CONSIDERING THE AMOUNT OF PEOPLE THAT I HAVE HEARD HAD THE SAME ISSUE. *TR

OUR MECHANIC FOUND THAT THE FUEL TANK WAS LEAKING AND THAT THERE IS A RECALL FOR THAT PART. WE TOOK IT TO THE DEALER AND THE DEALER STATED THAT THERE IS NO RECALL FOR OUR VAN. THE DEALER WAS. THE NHTSA ACTION NUMBER IS EA 07006. WE CALLED GM AND LEFT TWO MESSAGES FOR A REPRESENTATIVE NAMED. PLEASE REQUIRE THE DEALER TO HONOR THE RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

TL* THE CONTACT OWNS A 2004 CHEVROLET VENTURE. THE CONTACT STATED THE VEHICLE WOULD NOT START AND WHEN IT DID START THE VEHICLE BEGAN TO SHAKE AND FUEL FUMES WERE COMING FROM THE ENGINE. THE SERVICE ENGINE LIGHT CONTINUED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY REPLACED THE PRESSURE REGULATOR IN THE FRONT OF THE ENGINE. ALTHOUGH THEY REPAIRED THE VEHICLE, IT CONTINUED TO SHAKE AND FUMES WERE COMING THROUGH THE AIR CONDITIONER VENTS. THE VEHICLE WILL BE TAKEN TO ANOTHER DEALER TO REPAIRED AGAIN. THE MANUFACTURER STATED THERE WERE NO RECALLS AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 112,888. UPDATED 09/19/11 *BF THE CONSUMER STATED THERE WAS A BURNING ODOR COMING FROM THE VENTILATION SYSTEM. UPDATED 11/02/11

FEBRUARY 2009 - BEGINNING OF INSTRUMENT CLUSTER PANEL FAILURE - GAS GAUGE NOT FUNCTIONING. HAVE DOCUMENTATION AT MILEAGE 72,512. CONSEQUENCE - FORCED TO FILL UP AT EVERY GAS PURCHASE AND TRACK MILEAGE UNTIL TIME FOR NEXT FILL UP FOR OVER TWO YEARS. NEVER KNEW FOR CERTAIN HOW MUCH GAS WAS IN THE TANK - VERY STRESSFUL. NOVEMBER 2010 - CONTINUING CLUSTER PANEL FAILURE - SPEEDOMETER MALFUNCTIONING UNTIL COMPLETELY OUT BY JANUARY 2011. CONSEQUENCE - UNABLE TO TELL SPEED - UNWILLING TO DRIVE THE VEHICLE LONG DISTANCES AND FULL CONCENTRATION REQUIRED TO JUDGE SPEEDS BY OTHER TRAFFIC. TAKEN IN MARCH 2011 TO LOCAL DEALER, [XXX], FOR REPLACEMENT OF CLUSTER PANEL AT MY EXPENSE OF OVER $550.00 - BEFORE I AGREED TO PAY FOR THE REPAIR THEY ASSURED ME THAT THEY WOULD FLAG THE OLD PANEL FOR DIAGNOSIS INTO THE REASON GAUGES FAILED AS THEY WOULD BE SENDING IT TO GM TO BE REBUILT AND RESOLD. THEY WOULD NOT GIVE THE OLD ONE TO ME UNLESS I PAID THEM FOR IT. THE REPORT THAT I WAS CONSEQUENTLY GIVEN OF THE CAUSE FOR GAUGE FAILURES WAS THAT THE SPEEDOMETER WAS STUCK AT 100 MPH AND GAS GAUGE WAS STUCK ON EMPTY. I WROTE A LETTER TO GM EXECUTIVE AND WAS ADVISED THAT THEY WOULD BE REIMBURSING ME FOR NO PART OF THE REPAIR COST. I WAS ALSO TOLD THAT THEY HAD NO WAY OF TRACKING MY OLD PANEL AS I WAS TOLD BY THE DEALER. I HAD DONE EXTENSIVE RESEARCH INTO DEFECTIVE STEPPER MOTORS AND CLASS ACTION LAWSUITS RESULTING IN PARTIAL RECALLS AND KNEW THAT THEY WERE PERFORMING A COVER UP OF OTHER MODELS THAT WERE EFFECTED. THAT IS WHY THEY WERE NOT COOPERATIVE IN DETERMINING THE CAUSE OF MY GAUGE FAILURES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2004 VENTURE BEGAN OVERHEATING A MONTH AGO. DEALERSHIP SAID IT WAS THE RADIATOR. HAD THAT CHANGED OUT. STILL OVERHEATED, NEXT THE TEMP GAUGE, THEN THE THERMOSTAT, WATER PUMP. STILL OVERHEATING. IT HAS NOW SPENT 2 DAYS AT THE DEALERSHIP AND AGAIN THEY HAVE TRIED OTHER OPTIONS. WHEN THEY TOOK IT FOR A TEST DRIVE THIS AFTERNOON IT OVERHEATED AND THEY HAD TO HAVE IT TOWED. I BEGAN SEARCHING THE INTERNET AND I AM FINDING NUMEROUS COMPLAINTS LIKE MINE FOR THE CHEVY VENTURE. SOME OF THE PEOPLE HAVE BEEN HAVING TROUBLE FOR 2 YEARS. I HAVE ALREADY PULLED OUT $1,300 ON THIS PROBLEM! THIS SEEMS TO BE A WIDE SPREAD PROBLEM AND NEEDS TO BE ADDRESSED. PLEASE HELP. *TR

2004 CHEVROLET VENTURE TEMPERATURE GAUGE SUDDENLY READS HOT. THE GAUGE WILL NOT RESET. THE ENGINE IS NOT HOT OR RUNNING HOT. NO HISTORY OF FRONT DAMAGE. VAN WAS PURCHASED NEW AND I AM THE ONLY OWNER. PROBLEM JUST STARTED 2 WEEKS AGO DURING A 5 HOUR TRIP. 96,479 MILES. WILL ALSO COMPLAIN ABOUT WATER IN THE HEAD LIGHTS. STARTED AROUND 45K. HAVE BURNT OUT SEVERAL BULBS. POOR DESIGN, BUT WILL KNOWN PROBLEM FOR GM. *LN

2004 CHEVROLET VENTURE. TEMPERATURE GAUGE STOPPED WORKING, WAS GIVING ERRATIC READINGS, THE NEEDLE DROPPED TO THE BOTTOM OF THE GUAGE. THE NEEDLE NOW OPERATES IN REVERSE, LIKE A MIRROR IMAGE IF IT WAS WORKING PROPERLY. ABOUT A MONTH LATER, THE SPEEDOMETER GAUGE STOPPED WORKING, THE NEEDLE DROPPED TO THE BOTTOM RIGHT AND STAYED THERE. CURRENTLY SPEED AND TEMP. GAUGE NOT WORKING. FUEL GAUGE IS STILL OPERATIONAL. *TR

GAS GAUGE AND TEMPERATURE GAUGE DO NOT REGISTER AT ALL ON MY 2004 CHEVY VENTURE. HAD FUEL PUMP REPLACED AS I THOUGHT THAT WAS INITIAL PROBLEM, BUT THEN I WAS TOLD I HAD AN INSTRUMENT CLUSTER PROBLEM. *TR

THE TEMP GAUGE IN MY 2004 CHEVY VENTURE SHOWS TO BE HOT ALL THE TIME, ALTHOUGH MY MECHANIC SAYS THE VEHICLE IS NOT OVERHEATING. NOW THE CHECK BRAKE FLUID LIGHT IS ON AND MY MECHANIC SAYS THE BRAKES AND BRAKE FLUID ARE FINE. BOTH PROBLEMS ARE BEING ATTRIBUTED TO A POSSIBLE INSTRUMENT PANEL DEFECY. *TR

THE DAY AFTER THANKSGIVING I GOT IN MY VAN AND DROVE TO PEORIA WHICH IS ABOUT 20 FROM THE CITY I LIVE IN. I WENT SHOPPING FOR A FEW HOURS AND WHEN I CAME BACK OUT I TURNED MY VAN ON AND IT WOULD NOT HEAT UP. I NOTICED THE TEMPERATURE GAUGE WAS PAST HALFWAY HEADING TOWARDS HOT. I SAT THERE FOR ABOUT 20 MINUTES WITH EVERYTHING TURNED OFF. I TURNED THE VAN ON AGAIN AND IT SEEMS THAT THE TEMPERATURE UNIT WAS STUCK AND HAD COME UNSTUCK. I WAS ABLE TO DRIVE HOME. TWO WEEKS LATER I WAS DRIVING HOME FROM WORK AND NOTICED THAT THE TEMPERATURE GAUGE WAS ALMOST TO HOT. I PULLED OVER AND COULD NOT GET IT TO GO DOWN. IN THE END I HAD TO HAVE IT TOWED AND WORKED ON. I HAD THE TEMPERATURE SENSOR CHANGED, THE WATER FILTER AND THE THERMOMETER. I GOT IN MY VAN LAST NIGHT TO FIND OUT THAT THE TEMPERATURE SENSOR IS STILL READING BEYOND HOT. I DROVE IT NOT EVEN A MILE AND IT WAS SAYING THE VAN WAS EXTREMELY HOT. I HAVE 3 LITTLE CHILDREN AND I'M ALSO A SINGLE MOM. WHAT IS GOING ON WITH THE TEMPERATURE GAUGE? HAS THERE BEEN A RECALL ON THIS? I'M STILL DRIVING MY VAN SINCE I HAVE TO WORK AND HAVE NO OTHER OPTIONS. I WOULD LIKE TO KNOW IF MY VAN IS ACTUALLY OVER HEATING OR NOT. HELP! *TR