2017 CHEVROLET VOLT Complaints

Component or System Malfunction: The Exhaust Gas Recirculation (EGR) valve in my Chevy Volt failed, causing a complete loss of vehicle power and potentially leading to engine overheating. This malfunction has been widely reported among other Chevy Volt owners, and the EGR valve has been improperly designed. The part is not available for replacement, making it impossible to fix the issue, even though Chevy lists the cost at $3,000 to $4,000. See [XXX] as a sampling of people experiencing the problem. Safety Risks: The failure of the EGR valve puts both my safety and the safety of others at serious risk, as the sudden loss of power could result in accidents, especially when driving at higher speeds or in heavy traffic. Additionally, the potential for engine overheating increases the risk of further damage or even fire. Problem Confirmation: This problem has been reproduced and confirmed by my local dealer, who informed me that replacement parts have been back-ordered since April, with no estimated delivery date available. Many other customers are experiencing the same issue and have also been unable to obtain the necessary parts. Inspections: The vehicle has been inspected by the dealership, but no solution has been provided due to the lack of available replacement parts from the manufacturer. The manufacturer has not offered a viable timeline or alternative resolution. Warning Signs: Prior to the failure, I experienced warning lights related to engine performance. These warning messages first appeared in April, signaling an issue with the EGR valve. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Received the vehicle on 8/6/24 with 96,500 miles on it. On 8/15/25 I received a check engine light with error code P0401 indicating an issue with the EGR Valve. I took the vehicle to my dealership which confirmed the issue and was informed that it was a common failure with this type of vehicle. I was placed on a waitlist for the part which as of today, 9/9/24, still is not available. A quick Google search shows that that this error is extremely common for these vehicles.

The EGR valve in my Volt suddenly failed with NO warning while driving 70 mph on the highway. I had to pull over before the engine overheated and I stopped on the side of interstate in a very tight shoulder on a curve with traffic and semi trucks passing by very closely. I’ve now been waiting over one year for repair as Chevrolet is unable to make this part for a repair that is still covered under warranty. Very disappointed and I hope this report will help push a larger message through that Chevrolet is being irresponsible with making parts for the needed warranty repairs.

CEL came on in January 2024. Brought to dealer and diagnosed with failed EGR valve. EGR valve replacement part is not available from manufacturer. No information on when EGR valve might be available has been offered from dealer or manufacturer. Valve must be replaced to pass emissions inspection in December.

P1E00 error code resulted in the propulsion system being reduced and climate controls turned off. My wife, driving at the time in a thunderstorm, lost the ability to drive the speed of traffic and also her windshield completely fogging up where she could not see. She could have been killed in this scenario in a number of ways. Took it to the dealer where GM apparently has no spare parts available for months??? Parts at fault are related to the EGR valve and cooler. CEL light came on and off for a few days prior. Failed to be able to pull the error code because it would go off.

I was driving on a highway around 70 mph on cruise control, without warning a “propulsion power reduced” message came up with the check engine light turning on and the car stopped accelerating/let off of cruise control. Very dangerous when driving at speeds above 70mph. I took the Car to Chevy and they said it’s a EGR valve issue and that it would cost roughly $3,800 and the part is on massive back order. r Reading online, there’s many Volt drivers with the same issue and can’t get the part for months on (with some being offered a repurchase of the car from GM so the problem would go away) it seems like Chevy and or GM do not have sufficient parts to fix the massive amount of Volts having this specific problem and on top of that, this is the largest quote I’ve seen for this repair.

Purchased the '17 Chevy Volt for my Daughter on [XXX] with 58,867 miles. On [XXX], 60,600 miles; She was driving on the interstate when the engine temperature spiked, followed by a check engine light and a warning message: "Engine unavailable." The vehicle suddenly lost power when she reduced pressure on the accelerator, causing a rapid reduction in speed. nearly causing her to lose control. The vehicle's OBD Codes were scanned at a nearby auto parts store resulting in 30 DTC appearing. I found hundreds of complaints and posts about the F3UA fuse blown and a faulty EGR valve. A service bulletin for this issue was published by GM in Feb 2023. I notified the dealership of the issues and the vehicle was brought to Deacon Jones Chevy of Clinton, NC on July 16th. The service department informed me that the 12V Battery was bad and needed replacement to "correct" the issue, at a cost nearly $550. I asked if the fuse mentioned was blown and was informed that it was not. The check engine light was cleared and my daughter drove home. Before getting home, the check engine light came back on, the temperature spiked, and "propulsion power is reduced." message appeared. This was accompanied again by a rapid reduction in speed nearly causing a collision. I called the dealership back and informed them of the incident. They requested to have the vehicle brought back to the shop, however, towing was out of the question because the dealership is 70 miles from me & I did not want to drive the car in its condition. I took the vehicle to Team Chevy in Swansboro, NC, who ran proper diagnostics. I was informed the F3UA fuse was blown, caused by a short in the EGR Valve. The original dealer offered to split the cost, but Team Chevy said they could get the part & match price. When ordered, it showed the EGR Valve was backorder with no ETA. 6 weeks in and no safe transportation for my daughter and grandson. Significant safety issue with no replacement parts or accountability, ludicrous. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR

EGR valve/cooler fails and makes engine coolant temperature climb above normal operation, leaving you stranded on the side of the road (engine shuts down). I still had battery miles available to pull to the side safely. This is a common issue for these vehicles and GM has not issued a recall or warranty extension for this item like the BECM issue.

Without warning, my car stopped charging. Noticed it was at 0 miles despite charging it the night before. Believing I may have not properly connected the home cord (supplied by Chevy) to the car, I chalked it up to being my mistake and plugged in again the next night. Same result. 0 miles. Then it immediately started acting like a 12V battery failure with engine warning lights and then it just refused to start and/or charge and was dead in the water. I called AAA for a battery jump and they came. It got the car started, but the check engine light remained lit for two days and I primarily ran the car on its gas generator to hopefully charge it. Just last night, the check engine light went away. Despite having a partial charge, this morning 8/29, it registered 3 miles down from being higher. I just plugged in to my home outlet using the chevy cord, and again, it would not charge (no green light on dash indicating active charge and a message on the dash should "unable to charge". I suspect a Battery Energy Control Mondule (BECM) failure which seems to happen with this car. My 12V ACDELCO battery is relatively new (3 yrs) and not used heavily (given COVID).

The EGR (exhaust gas recirculation) valve has failed, which causes issues with the fuel propulsion system, can cause the cooling system to fail, and affects the emissions system. We are unable to obtain a replacement valve anywhere and have been on a waiting list at the dealership for months. The car is not safe to drive in this condition.