2012 CHEVROLET VOLT Complaints

THE INFORMATION DISPLAY HAS GONE BLACK. THE INFORMATION DISPLAY SHOWS SPEED, MILEAGE, FUEL LEVEL, TURN BLINKER STATUS, AND OTHER CRITICAL INFORMATION. THE SCREEN BRIGHTNESS ADJUSTMENT DOES NOT AFFECT THE DISPLAY AND IS NOT THE PROBLEM. THE ISSUE CONTINUES WHETHER THE VEHICLE IS IN MOTION OR STATIONARY, ON CITY STREETS OR HIGHWAY, TURNING, OR BRAKING. I DO NOT KNOW THE ROOT CAUSE OF THE ISSUE BUT IT APPEARS TO INVOLVE ONBOARD COMPUTER COMPONENTS. THE VEHICLE HAS NOT BEEN IN AN ACCIDENT NOR DAMAGED IN ANY WAY.

ON 8/23/17, MY CAR POPPED UP THE MESSAGE "SERVICE HIGH VOLTAGE CHARGING SYSTEM" ON MY DASHBOARD DISPLAY WHILE I WAS STATIONARY WITH THE CAR ON. UPON RESEARCHING THE PROBLEM ONLINE, I NOTICED IN THE GM FORUMS THAT THE PROBLEM WAS DUE TO AN INCORRECT AMOUNT OF FLUID IN THE RESERVOIR SURROUNDING THE BATTERY. SERVICE CAMPAIGN #14114 (RESS BATTERY COOLANT LEVEL LOW) WAS GENERATED BY GM FOR 2012 & 2013 CHEVROLET VOLTS, BUT MY VIN FOR MY 2012 CHEVROLET VOLT WAS NOT INCLUDED. I EXPLAINED TO GM (CORPORATE) AND KELLER MOTORS THAT THIS IS A WELL-DOCUMENTED PROBLEM AND THAT THE FIX WAS TO ADD BATTERY COOLANT, BUT I GOT THE SAME RUN-AROUND ANSWER THAT MY VIN WAS NOT INCLUDED IN THE SERVICE CAMPAIGN / RECALL. KELLER MOTORS IN HANFORD, CA WAS FINALLY ABLE TO TAKE A LOOK AT MY VEHICLE ON 8/29/17 AND FOUND THE PROBLEM TO BE EXACTLY AS NOTED IN THE SERVICE RECALL. THERE WERE NO LEAKS. THE COOLANT WAS $13.13. THE LABOR WAS $119.50. THAT'S ABSURD -- I CAN POUR IN COOLANT MYSELF! WHAT I CAN'T DO IS CLEAR OUT THE ERROR CODES THAT WERE POPPING UP ON MY CAR THAT WAS PREVENTING ME FROM CHARGING IT AND USING THE ELECTRIC BATTERY. I REALLY FEEL THAT MY CAR WAS MISSED IN GM'S SERVICE CAMPAIGN # 14114, AND FEEL LIKE I SHOULD REIMBURSED BY THEM FOR MY OUT OF POCKET EXPENSE. A COPY OF MY PAPERWORK FROM KELLER MOTORS DETAILING THE PROBLEM IS ATTACHED TO THIS COMPLAINT. FURTHERMORE, I WAS ASSIGNED CASE # 8-3209935105, AND A WOMAN BY THE NAME OF JASMINE FROM GM (WHEN I INITIALLY CALLED CORPORATE ABOUT THIS PROBLEM), BUT SHE NEVER DID FOLLOW UP WITH EITHER MYSELF OR KELLER MOTORS ON THIS PROBLEM BY THE TIME I PICKED UP MY CAR ON 8/29/17 AND HAD TO PAY THE BILL TO RELEASE MY CAR.

THE MAIN DRIVER DISPLAY DOES NOT COME ON USUALLY WHEN IT IS COLD OUTSIDE. THIS HAPPENS MOSTLY IN THE WINTER, BUT HAS BEEN HAPPENING MORE WHEN TEMPS ARE IN THE 70'S. NEVER IN THE SUMMER. THERE IS NO SPEED, FUEL OR MILEAGE DISPLAY.

LCD SCREEN THAT SHOWS SPEED AND FUEL LEVEL AND INFORMATION SHORTED OUT WHILE DRIVING

SERVICE AIRBAG WARNING APPEARED. ALL OTHER FUNCTIONS CHECKED OK, NO CODES. ONE DAY LATER THE MULTIFUNCTION SCREEN DISPLAY IS BLANK AND ALL BUTTONS BUT THE CLIMATE CONTROL ARE NON FUNCTIONING. ONLY CAPACITIVE TOUCH BUTTONS THAT WORK ARE FRONT DEHUMIDIFIER, AND FAN CONTROL BUTTONS (INCLUDING AUTO). AIR CONDITIONING IS STUCK ON AN NO OTHER BUTTONS FUNCTION. MAY BE RELATED TO PRIOR SUBMISSION: NHTSA ID NUMBER: 10872363

CAR SAYS SERVICE HIGH POWER CHARGING SYSTEM, CHECKED THE COOLANT LEVELS AND THEY ARE LOW. CAR REFUSES TO CHARGE NOW SINCE THE WARNING, EVEN THOUGH I ADDED COOLANT TO THE RESERVOIRS.

SERVICE HIGH VOLTAGE CHARGING SYSTEM CHECKED RESERVOIR AND IT IS BELOW COLD LEVEL MARK SYSTEM WILL NOT CHARGE NOW

THE CHARGER OVER HEATS AND MELTS WIRES COATING SHORTING THE WIRING CAUSE CHARGER TO BLOW FUSE LEAVING A FIRE HAZARD IN YOUR GARAGE

I HAVE HAD VARIOUS ELECTRICAL ISSUES-NOVEMBER OF 2012. FIRST BACK UP CAMERA WENT BLANK, JULY 2014 CHECK ENGINE LIGHT HIGH VOLTAGE; NOVEMBER 14 ELECTRICAL ISSUE; JUNE 2015 UNINTENTIONAL RUNNING LIGHT ON; JULY 2015 SAME ISSUE; AUGUST 2015 CHECK ENGINE/ARIBAG LIGHT ON DEALER CHECKED AND RESET CODES . AUGUST 2016 CHECK AIRBAG LIGHT ON. WENT IN SEVERAL TIMES STEVE MOORE ORDERED PART THAT WOULD BE $1,200 TO FIX. LIGHT WENT OFF. WHEN CHECK AIRBAG CAME BACK ON TOOK THE CAR TO A DIFFERENT DEALER. CITY CHEVROLET SAID I NEEDED A NEW 12 VOLT BATTERY REPLACED BATTERY WITHIN 48 HOURS OF BEING AT THE DEALER ISSUE CAME BACK. NOW THE LCD SCREEN IS BLANK. THE PROBLEMS SEEMS TO BE ELECTRICAL IN NATURE

THE LCD SCREEN SHOWING SPEED, CHARGE LEVEL, AMOUNT OF FUEL GOES DARK AS I DRIVE DOWN THE ROAD. IT COMES BACK ON AFTER RESTART BUT SHUTS BACK DOWN. VERY DANGEROUS, DON'T KNOW HOW FAST I'M DRIVING OR FUEL LEVEL.