2013 CHEVROLET VOLT Complaints

MY 2013 CHEVY VOLT HAS RECENTLY EXPERIENCED SOME AIRBAG WARNING LIGHT ISSUES. THE AIRBAG LIGHT COMES ON FOR STRETCHES OF TIME AND THEN DISAPPEARS ON ITS OWN. I DRIVE 90% OF THE TIME WITHOUT A FRONT PASSENGER AND THE AIRBAG LIGHT HAS NO PATTERN TO WHEN IT COMES ON OR GOES OFF. IT IS COMPLETELY RANDOM. SO I STOPPED INTO MY LOCAL DEALER WHO STATED THERE WAS NO RECALL FOR THIS ISSUE, SO I WENT HOME AND DID SOME ONLINE RESEARCH AND FOUND THE FOLLOWING ARTICLE: HTTP://GMAUTHORITY.COM/BLOG/2019/09/CHEVROLET-VOLT-UNDER-INVESTIGATION-FOR-AIRBAG-WARNING-LIGHTS/ OBVIOUSLY THERE IS AN ISSUE THAT CHEVY NEEDS TO ADDRESS, SO I AM FILING A FORMAL COMPLAINT REGARDING THIS ISSUE AND AM REQUESTING SOME HELP AS HOW TO ADDRESS THIS WITH CHEVROLET.

MY AIRBAG LIGHT ON THE DASH HAS BEEN ON FOR A VERY LONG TIME NOW AND I JUST READ AN ARTICLE THE OTHER DAY THAT THOUSANDS OF COMPLAINTS HAVE BEEN MADE OVER THIS SAME ISSUE. I HAVE A SNAP-ON SCANNER FOR READING OBD2 PORTS ON A LARGE AMOUNT OF VEHICLES AND WHEN I PLUG MINE UP TO MY VOLT IT TELLS ME IT IS THE SENSOR IN THE SEAT. I HAVE ALREADY REPLACED THIS SENSOR ONCE. THE DEALER TRIED TO ROB ME IN TRYING TO CHARGE ME OVER 800.00 FOR THIS VERY SIMPLE REPAIR. NEEDLESS TO SAY IT IS OUT YET AGAIN AND GM KNOWS THERE ARE SCORES OF PROBLEMS WITH THE VOLT BUT THEY WONT PROPERLY ADDRESS THEM. I HAD A 2017 VOLT THAT CAUGHT FIRE AND BURNT TO THE GROUND. WHAT DID THEY DO ABOUT IT? NOT A [XXX] THING. I SINCERELY HOPE THE FEDS MAKE THEM DO SOMETHING TO ADDRESS THIS VEHICLE AS LIVES ARE ON THE LINE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

PASSENGER AIRBAG WARNING LIGHT ON 2013 VOLT STARTED GOING ON AND OFF A FEW MONTHS AFTER PURCHASING THE CAR. CONTINUED TO GET MORE FREQUENT OVER TIME UNTIL IT STAYED ON CONSISTENTLY. TOOK TO GM DEALER ON 9/5/18 AT 37,944 MILEAGE AND PAID $130 FOR DIAGNOSIS. DEALER STATED THE PASSENGER PRESENT SENSOR NEEDED REPLACEMENT, THE REPAIR WAS OUT OF WARRANTY AND QUOTED AN ADDITIONAL $1082.26 TO REPAIR. SINCE IT WAS A SAFETY COMPONENT OF THE CAR, I COMPLAINED TO GM MANAGEMENT DIRECTLY UNDER A CASE#, BUT THEY REFUSED TO REPAIR ON 10/12/18. STILL A SERIOUS CONCERN TODAY AT 54,183 MILEAGE. DOCUMENTATION AVAILABLE IF NEEDED.

TL* THE CONTACT OWNS A 2013 CHEVROLET VOLT. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE JERKED. THE CONTACT MENTIONED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO SOUTH CHARLOTTE CHEVROLET (9325 SOUTH BLVD, CHARLOTTE, NC 28273, (704) 444-0109) WHERE THE BRAKE MODULATOR VALVE WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 73,625.

MY PASSENGER AIRBAG LIGHT CAME ON AND IT'S BEEN ON FOR A WHILE NOW. I WENT TO A CHEVY VOLT FORUM ON GOOGLE AND APPARENTLY IT'S A PROBLEM THAT MY CHEVY VOLT OWNERS ARE HAVING SO I THINK THAT THIS SHOULD BE A SAFETY ISSUE SINCE IT INVOLVES THE AIRBAG.

THE PASSENGER AIRBAG SENSOR TRIGGERED A WARNING (VEHICLE IN MOTION). TOOK VEHICLE TO DEALER AND THEY TRIED THE TYPICAL LOOSE CONNECTION CHECK, WATER DAMAGE CHECK, ETC. REMOVED SENSOR AND TESTED IT - NOT PULLING ANY CURRENT, SO MUST BE BAD AND NEED REPLACEMENT. TOTAL COST TO REPLACE $1,200!! IF IT'S NOT REPLACED, AIRBAGS ARE DISABLED TO PROTECT AGAINST ACCIDENTAL DEPLOYMENT. I DECIDED TO PASS AND PRETEND THAT THE CAR WAS BUILT IN THE 1970S (IE, NO AIRBAGS AND JUST RELYING ON SEATBELTS).

PASSENGER AIR BAG SEAT OCCUPANCY SENSOR INTERMITTENT FUNCTION AT 52K MILES. WOULD DISABLE PASSENGER AIR BAG RANDOMLY WHETHER MOVING OR STATIONARY. HAD DEALER SERVICED, WHICH REPLACED PASSENGER SEAT OCCUPANCY SENSOR, FOR $1086.

I GET A SERVICE AIRBAG WARNING. I RECEIVE THE MESSAGE ON STARTUP AND AT RANDOM INTERVALS THE CAR WILL CHIME, AND DISPLAY THE "SERVICE AIRBAG" MESSAGE. A RED ICON OF A PERSON WEARING A SEATBELT WITH AN AIRBAG DEPLOYED IS DISPLAYED ON THE INSTRUMENT PANEL AND REMAINS ON, AT ALL TIMES THAT THE CAR IS ON. I DON'T KNOW THE EXACT DATE THIS FIRST OCCURRED. I HAVE OWNED THE CAR FOR ABOUT 8 MONTHS. I BOUGHT IT FROM A CHEVROLET DEALER.

THE FRONT PASSENGER AIR BAG FREQUENTLY SIGNALS THAT SERVICE IS REQUIRED. OCCUPIED, UNOCCUPIED, BAG OF GROCERIES, OR OCCUPIED WHEN OCCUPANT SHIFTS AROUND A LITTLE. SIMILAR REPORTS INDICATE THAT SERVICE REQUIRES EXPENSIVE CALIBRATION WITH LITTLE CONFIDENCE IN A LASTING CORRECTIVE OUTCOME. CAN BE STATIONARY AT BEGINNING OF TRIP, DURING TRIP WHILE MOVING - NO OBVIOUS CORRELATION. HAPPENS MORE AND MORE FREQUENTLY, BEGINNING AT LEAST A YEAR AGO.

PASSENGER AIR BAG SENSOR FAILURE. AIRBAG WILL NOT DEPLOY IF PASSENGER IS NOT DETECTED. KNOWN ISSUE FOR MANY 2013 VOLT OWNERS.