2012 CHEVROLET VOLT Complaints

Vehicle propolusion reduced and engine not available messages were suddenly showing. Check engine light turned on. Suddenly Stalled/stopped in the middle of highway. Safety concerns

In September 2019, the Office of Defects Investigation (ODI) opened [XXX] to assess the malfunction of the Passenger Sensing System (PSS) in the 2012-2013 Chevrolet Volt vehicles. Due to that malfunction, the air bag system malfunction indicator light is activated. This could cause the passenger airbag to be suppressed in a crash. In July 2021, the ODI closed [XXX] after GM instituted a cost reduction program for the repair/replacement of the PSS in the subject vehicles. In July 2023, I took my 2012 Volt to a local dealer to correct this problem, only to learn that the necessary replacement part has been DISCONTINUED by GM and is no longer available. That is, frankly, unconscionable. I am requesting that ODI reopen the investigation and take further action to compel GM to make this repair available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This issue has been reported extensively: NHTSA PE19013. The passenger seat sensor has failed leading to the airbag turning on and off rapidly while driving. This is available for inspection upon request. I worry about the safety of occupants in the car. If the airbag is turned off despite a passenger sitting in the seat that is a problem. The price of repair at a dealer is very high considering that this is a very clear quality control issue by GM that has been acknowledged by both GM and NHTSA. This warning light has turned on before and then went away for a long time. Now it has returned and after some research it is clearly an issue that many other 2012-2013 volt owners have experienced.

The contact owns a 2012 Chevrolet Volt. The contact stated while operating the vehicle, the front passenger’s side air bag warning light remained illuminated. The vehicle was taken to the local dealer who determined that the front passenger’s side air bag Passenger Sensor System was faulty and needed to be replaced. The vehicle was not repaired. The contact was informed that the part to repair the vehicle had been discontinued and no repair was available. The manufacturer was contacted and confirmed that the part was discontinued. The failure mileage was 100,000.

Grandson was driving and went to brake to make a turn and the engine not available light came on and he had no brakes. He was unable to slow and take the turn and hit a truck in the front driver quarter panel which resulted in the car being a total loss.

The contact owns a 2012 Chevrolet Volt. The contact stated while driving approximately 50-60 MPH, the Engine Failure, Mountain Mode Not Available, Battery at Zero Percent, Propulsion Power Reduced, and High Voltage messages were displayed. The check engine warning light illuminated. The vehicle then inadvertently decelerated to 30-40 MPH. The contact pulled over to the side of the roadway and turned off the vehicle. After several attempts, the vehicle was able to restart. The vehicle was taken to the dealer, where it was diagnosed that the high-voltage battery pack needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the vehicle failed to pass the yearly vehicle inspection. The dealer loaded sample data into the computer and then drove the vehicle for 50 miles before the vehicle passed inspection. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Action Number: PE23022 (Electrical System). The failure mileage was approximately 100,000.

The contact owns a 2012 Chevrolet Volt. The contact stated while driving at an undisclosed speed and attempting to slow down, the brake pedal required an abnormal amount of pressure to slow the vehicle. The ABS warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the brake pressure modulator valve. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 13V271000 (Electronic Stability Control, Service Brakes) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 120,000.

The contact owns a 2012 Chevrolet Volt. The contact stated while driving at various speeds, the "Service Air Bag" warning light intermittently illuminated. The contact notified a dealer about the failure and was provided a diagnostic fee. The manufacturer was also notified of the failure and the contact was provided the same information. Upon investigation, the contact discovered NHTSA Action Number: PE19013 which was linked to the failure. The NHTSA investigation was later closed. The vehicle was not diagnosed or repaired. The failure mileage was approximately 127,000.

Airbag sensor harness underneath the passenger seat comes disconnected from moving the seat back and forth causing a warning on the dash. GM has a TSB about this and should rewire the harness for free. The passenger presence module is undetected when the seat moves forward but is detected when moved to its full rearward position.

A false code was given indicating the coolant level was low on the batteries. This was a know compute glitch problem which required an update costing me 400 dollars.