2018 CHEVROLET VOLT Complaints

WHEN ATTEMPTING TO POWER OFF VEHICLE AFTER SHIFTING TO PARK, AN ERROR MESSAGE IS DISPLAYED ON CONSOLE, "SHIFT TO PARK", AND THE VEHICLE WILL NOT POWER OFF. VEHICLE IS IN PARK WHEN THE ISSUE OCCURS, BUT REQUIRES SHIFTING OUT OF PARK, POSSIBLY MULTIPLE TIMES, TO ALLOW VEHICLE TO POWER OFF. ISSUE OCCURS DURING EACH USE OF VEHICLE.

SHIFT TO PARK ISSUE. WHEN THE CAR IS IN PARK THE CAR STILL REPORTS SHIFT TO PARK WHEN YOU TRY TO TURN IT OFF.

ANDROID AUTO IS LESS SAFE THAN USING A PHONE ON THE DASH. IT IS VERY BUGGY, ALWAYS LAGGY. TODAY IT WAS UNRESPONSIVE FOR AN ENTIRE HOUR. EVEN AFTER REBOOTING THE PHONE AND THE CAR WHILE TRAFFIC WAS STOPPED IT WOULD NOT COME BACK. WHEN IT DOES WORK IT IS SO SLOW IT IS A DISTRACTION. THE VOICE COMMANDS AS COMPLETELY UNRELIABLE. THEY ONLY WORK HALF THE TIME AT BEST. THIS FORCES YOU TO TOUCH THE SCREEN AND TRY THOSE COMMANDS WHICH ARE ALSO UNRELIABLE. THE UPDATE IN AUGUST OF 2019 DID NOT MAKE ANYTHING BETTER. PLEASE DO NOT TRUST ANYONE'S LIVES TO A GOOGLE AUTOMATED CAR UNTIL THEY CAN GET SUCH A SIMPLE PIECE OF SOFTWARE AS ANDROID AUTO TO FUNCTION AT AN AUTOMOTIVE LEVEL OF RELIABILITY AND SAFETY. THIS INCLUDES NOT LETTING THE CARS ON THE ROADS TO ENDANGER OTHER PEOPLE. IT DOESN'T MATTER IF THE CAR IS STATIONARY, ON CITY STREETS OR THE HIGHWAY.

CHEVROLET SERVICE CASE [XXX] 5/20/19 FOR SAME ISSUE DESCRIBED BELOW SERVICE AT VICTOR CHEVROLET VICTOR CHEVROLET REPLACED BRAKE CALIPERS PROBLEM WAS MINIMIZED FOR A SHORT TIME. 8/27/19 -- BROUGHT THE VEHICLE TO VICTOR CHEVROLET FOR THE SECOND TIME FOR THE SAME PROBLEM * CLUNK IN REAR OF CAR AS IT STOPS. PREVIOUSLY, THE PROBLEM STARTED SMALL AND GOT PROGRESSIVELY WORSE WITH TIME. THE CLUNK MOVES THE CAR SLIGHTLY FORWARD; IT MOVES MORE AS THE PROBLEM WORSENS. * CAR HAS 6700 MILES NOW. IT HAD ABOUT 4500 MILES LAST TIME (VICTOR CHEVY CAN CONFIRM OR CORRECT) 8/30/19 -- CALLED VICTOR CHEVROLET SERVICE. NIKKI TOLD ME THAT THEY TESTED ANOTHER VOLT AND IT HAS THE SAME ISSUE, SO THIS ISN'T A PROBLEM. I SAID IT BECOMES PROGRESSIVELY WORSE, AND NEEDS BE FIXED, AS IT IS A SAFETY ISSUE. AT THE VERY LEAST, I OUGHT NEVER TO HAVE TO PAY FOR FIXING THE ISSUE OR RELATED PROBLEMS REGARDLESS OF THE STATUS OF MY WARRANTY. NIKKI SAID I NEED TO CALL AND TALK TO SERVICE MANAGER (GARY). I SAID HE NEEDS TO RESEARCH AND GIVE ME MORE INFORMATION; I WILL CALL CHEVY MEANWHILE AND CONSULT WITH THEM. 8/30/19 -- CALLED CHEVY (C/S) 800 888 1020 -- JULIAN WILL ESCALATE TO SENIOR ADVISOR TEAM. THEY SAY TWO BUSINESS DAYS. THAT MEANS WEDNESDAY. TODAY IS FRIDAY. CASE NUMBER [XXX] GOALS: 1) KEEP COMMUNICATION IN WRITING AS MUCH AS POSSIBLE SO NO MISUNDERSTANDINGS 2) FIX THE ISSUE. SOUNDS LIKE MAYBE THERE IS A RECALL NEEDED IF MANY VOLTS HAVE THE SAME PROBLEM. PERHAPS CHEVY CORPORATE CAN RESEARCH THE PROBLEM AND MINIMIZE TRIPS TO SERVICE (UGH. SUCH A HASSLE TO DROP OFF A CAR) 3) IF ISSUE CAN'T BE FIXED, OBTAIN IN WRITING FROM CHEVY A WAIVER SO THAT ANY FUTURE REPAIRS DIRECTLY OR INDIRECTLY RELATED TO THIS PROBLEM ARE WARRANTY COVERED INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

TL* THE CONTACT OWNS A 2018 CHEVROLET VOLT. WHILE DRIVING 55 MPH, THE VEHICLE JERKED FORWARD VIOLENTLY, SLOWED DOWN TO 45 MPH, AND THEN STALLED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT IMMEDIATELY POWERED OFF THE ENGINE IN THE MIDDLE OF TRAFFIC. THE VEHICLE WAS PUSHED OVER TO THE SIDE OF THE ROAD BY THE POLICE AND TOWED TO MAHER CHEVROLET (LOCATED AT 2901 34TH ST N, ST PETERSBURG, FL 33713). THE DEALER FOUND SEVERAL FAILURE CODES AND THE TRANSMISSION FLUID PUMP OUTLET SEAL, INTERNAL FILTER, AND SPACER PLATE WERE ALL REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5251855943. THE APPROXIMATE FAILURE MILEAGE WAS 12,125.

CAR WILL NOT TURN OFF AFTER BEING PUT IN PARK AND POWER BUTTON PUSHED TO OFF. THE DISPLAYS READS "PUT CAR IN PARK TO TURN OFF", BUT THE CAR IS ALREADY IN PARK. THE LOCAL CHEVROLET DEALER SAID THE GEAR ASSEMBLY NEEDS TO BE REPLACED.

CAR IS CONSISTENTLY MAKING A BURNING SMELL AND THE DEALER IS REFUSING TO ACKNOWLEDGE IT. I WENT THERE 2000 MILES AGO, THEY CLAIMED IT WAS A BREAK IN SMELL. THE SMELL IS STILL THERE AND ONCE AGAIN THEY ARE CALLING IT A BREAK IN SMELL. I MEAN THE CAR HAS 8400 MILES. HOW LONG DOES IT HAVE TO BREAK IN FOR? NHTSA, PLEASE STEP IN AND HELP US. GM IS CREATING THIS POSSIBLE FIRE HAZARD AND THEIR FRANCHISES ARE NOT HELPING.

WHEN MY GAS ENGINE IS WARMED UP AND UP TO OPERATING TEMPERATURE, THERE WOULD BE THIS BURNT PLASTIC SMELL COMING FROM UNDER THE HOOD. IT'S BEEN HAPPENING LIKE THIS FOR THE PAST 3000 MILES OR SO. IT'S A CLEAR BURNT PLASTIC SMELL FROM UNDER THE HOOD, AND IT IS ALWAYS AFTER THE ENGINE IS COMPLETELY WARMED UP. I USE MY GAS ENGINE ALL THE TIME. THE DEALERSHIP CLAIMS IT IS NORMAL FOR HYBRID TO BURN STUFF OFF AS IT ISN'T RUN ALL THE TIME, BUT THE CAR HAS 6700 MILES. IT'S A STRETCH TO BLAME IT ON BREAK IN OIL. SOME OF THE SMELL GETS INTO THE CABIN WHEN I AM STOPPED, BUT IT IS VERY STRONG WHEN I GET OUT THE CAR AND WALK BY. IT'S BEEN HAPPENING FOR A FEW MONTHS NOW.

GEN 2 VOLT HAS A PADDLE ON THE STEERING COLUMN THAT BRAKES THE VEHICLE AND ADDS SOME CHARGE TO THE MAIN BATTERY. (PART OF THR REGEN SYSTEM) SINCE IT BRAKES THE VEHICLE I BELIEVE THAT THE BRAKE LIGHTS SHOULD ILLUMINATE , THEY DON'T . IN THE OWNERS IT STATES THAT THE "BRAKE LIGHTS MAY COME ON"... MAY???..... I HAD THE VEHICLE IN THE DEALERSHIP FOR 2 DAYS. THE BCM WAS CHANGED AND THAT WAS SUPPOSE TO FIX THE ISSUE, IT DID NOT. I AND OTHER VOLT FORM MEMBERS FEEL THIS AN UNSAFE CONDITION. 17/2018

CHEVROLET VOLT CANNOT BE DRIVEN IN DEEP SNOW. THE CAR WAS DRIVEN IN SNOW AT A SPEED OF ONE MILE PER HOUR COVERING 6 MILES IN 6 HOURS AFTER FIRST SNOW IN NYC NOV 15, 2018. THE PROTECTIVE UNDER CARRIAGE PANEL THAT COVERS THE ELECTRICAL AND TUBING BECOMES BRITTLE AND BREAKS AWAY WHEN IMPACTED.