2017 CHEVROLET VOLT Complaints

same issue as PE23022 and TSB 18-NA-261 Called 51 parts wharehouses and Chevy dealers to locate part. They all report the same: part is not available and no idea when it will be come available. vehicle is not mobile without working part. Vehicle has lost propulsion while driving. Twice I was lucky no one was behind or on the side of me that I could pull off to the side of the road or a parking lot.

1 month ago was driving on toll and Population power is reduced came on, vehicle was reaving high and felt like power was being reduced/speed, was going 70 and had to immediately decrease speed and get off toll and found closest Chevy shop. Looked at dash and vehicle should have had at least 10 energy miles but it had immediately dropped down to 0. Before taking to Chevy, I had a quick inspection done by a Valvoline shop and they told me the battery had to be replaced. Carvana (Silverrock) warranty refused to do the repair under their coverages as “batteries were not covered under warranty” Had it towed from Valvoline to Chevy. Found out Chevy battery was under warranty so it was taken there. Vehicle was checked in and didn’t have an eta as hybrid battery was on back order with no ETA. 3 weeks later the part was received and it was a control module not a battery as the “battery was not failing at the time”. Service called and said vehicle was ready for pick up. Had vehicle for 1 week and was at work starting it up and after 9 hours sitting started it up and low population came back on and vehicle started idling higher than before then after a minute looked at back of car and a large cloud of while smoke started forming from back of vehicle. Immediately turned off car and called gmc roadside assistance to have vehicle towed to another dealership where is it sitting again for diagnosis with no eta.

Propulsion power reduced message appears on dash board. Yes available for inspection. Unsafe to drive losing power on highway. Yes there are warning error messages appearing on dashboard.

While driving in 60 degree weather, the vehicle’s check engine light lit on the dash and the vehicle abruptly stopped. I was able to push the vehicle safely in heavy traffic. I contacted Onstar who gave me the vehicle diagnosis. Onstar advised the following codes appeared POACA (Hybrid/ electric vehicle powertrain control module requested malfunction indicator lamp illumination), P1AEE ( the electric propulsion system is not performing as expected. Please service immediately), and P1AEF (the electric propulsion system is not performing as expected).

Car stopped operation while out doing errands. Car had to be parked and restarted and made it back home. Car would not start again. Had to have it towed to dealership, BECM needs replaced for $2000. Warranty should cover, but part is backordered. Not sure when it will be fixed and with the recent freezing temperatures could have been dangerous.

Vehicle stopped running, will not restart. ODB codes show failure of the BECM. Check engine light illuminated, READY indication turned off. Vehicle does not display battery or fuel status. We were left stranded by this failure.

First, the electrical system did fail suddenly in August 2023. Luckily, I was parked and so was not injured. I did report the electrical failure to the Hendrick Chevrolet dealership in Durham. But this Chevrolet Volt also does not fill up with gas. At the pump, gas just spills out of the tank. I've seen online that many people have this same problem. At the suggestion of Hendrick Chevrolet dealership in Durham (and after paying $210 for a diagnostic), I replaced the vent valve solenoid. The car filled up with gas twice. But once again, gas starts spilling out of the tank if you try and fill it up. The car only has about 25,000 miles on it and hasn't been driven extensively so it doesn't make sense that it is malfunctioning.

While driving the car in electric mode, a chime came on and flashed 'propulsion power is reduced', then it went into engine mode and the car decelerated quickly from posted 70mph speed to less than 40mph even though I pushed the accelerator pedal and reved the engine high. While in this low power driving mode, a warning came on saying the collision detection system was disabled. The concern is the person behind me had no warning since my brake lights did not come on. He sped around me with a bit of road rage. The problem temporarily goes away when you turn the ignition off and back on. I took it to the dealer and the said it needed a new EGR Cooler 4 hours labor $1500. Chevy Dealer pulled two codes P0401 Exhaust Gas Recirculation "A" Flow Insufficient Detected P1E00 Hybrid/EV Powertrain Control Module 2 I paid them the $165 diagnosis fee and got my car back and just plan to restart when it occurs. In another instance, I was pulling out from a parking lot into a busy road in electric mode and the car lost ALL power leaving me exposed in the line of traffic. Error messages on the dash said to 'service BECM' and 'shift to park'. The car was not drivable and had to be towed. Call me if you need any more information. Thank you, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

We were driving on the highway (my wife and younger son were passengers, and my 17 year old son was driver). He was in electric mode and then the engine propulsion reduced message came on and the check engine light came on. Car was still running, albeit slower. We stopped and filled up the gas, and got an engine unavailable message. Vehicle switched back to battery mode on its own and because there was no charge, the vehicle stopped ON THE HIGHWAY. The car lost all control and power abilities and it was very dangerous. They were able to pull over into the break down lane and they called a tow. Took the car to Mike Reichenbach Chevrolet in SC and they removed and replaced the EGR valve. However, within the last couple of weeks, my son has received the loss of propulsion message again and the car is violently shaking. This is a safety issue!

The Volts BECM has failed. There are warning lights constantly warning about Engine and low Propulsion. There are multiple symptoms. Most serious is that car has stalled while driving 3 times. If I pull over, put in park, then turn off; I can restart the engine using battery mode. It does not drive well in gas mode where gas fuels generator to charge battery for propulsion. It is now very loud and often won't allow you to drive faster than 30 MPH. The mileage diagnostics (MPG) are just over 50% of what they were before problem started. It often randomly switches from battery mode to gas. This is undesired. My problem is that the only certified tech is on other side of Island Volcano. I have no confidence that I can drive it to dealer, given the distance and power required to climb mountain. So, I am stuck with no way to fix. There are widespread reported issues, similar to mine, caused by defective BECM (Battery Energy Control Module). Problem started September 2023 and have issues every day I dare drive it.