2017 CHEVROLET VOLT Complaints

Our vehicle is a 2017 Chevrolet Volt VIN: [XXX], leased/purchased new delivered 12-31-2016. Vehicle experienced an unexpected loss of power when the check engine light came on and we had to immediately pull off the road. The vehicle is currently at the dealership waiting on the Battery Control Module (BCM) P/N: 24296900 and we have a Case open with [XXX]. We are told the part is not available, only 14 in stock nationwide, and are not being released as they are reserved already. No expected delivery date for the module. Noticed a class action lawsuit may be in the works. Wanted to ensure you had another record of vehicles affected. https://www.classaction.org/news/2016-2019-chevy-volts-suffer-from-battery-energy-control-module-defect-class-action-claims#embedded-document INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I have owned my 2017 Volt since November of 2016. I drive about 200 miles a week and currently my mileage is at 109,000 (9,000 miles PAST the warranty period). My car did not start one morning and had to have it towed to my local GM dealership. They diagnosed it with a bad BECM and a repair bill of $1,400. They have no estimated time on when the part will be shipped. It is unacceptable to not have an ETA for a critical part or the vehicle. I have read on many forums that the BECM is a known failure for the 2017 Volt.

Vehicle started to lose power. Showed error messages "reduced power" after a series of "shift to park" messages when first starting. Had no propulsion power until several attempts to start vehicle. Once started engine would run but all electric propulsion was inoperable. Vehicle has become totally unreliable at approx 22,000 miles, sometimes starting and sometimes not. Power loss occurs while driving which is definitely a safety hazard if on the Interstate and minimum speed can't be maintained. Have taken vehicle to dealer where it was diagnosed as a defective "BECM" (I believe a master control module attached to the main propulsion battery). The dealer has ordered a replacement module but it's been four months with no sign of a replacement. Essentially I now have an unreliable and potentially unsafe vehicle with no sign of the manufacturer trying to facilitate repairs.

Our car would not start. Took to dealer for repair. They changed 12 volt baterie and a fuse. Next couple days later same problem. No start or baterie. Took back to the dealer they diagnosed a bad becm battery electric control module. They have had it for 2 weeks with no estimate on when the part will be available. I understand it is common failure on volt cars.

Emergency warning messages appeared on 24 Aug 2022 and a day later vehicle was taken to Chevrolet dealer who first replaced a "section of the battery" and eventually verified a problem with the BECM (Battery Energy Control Module). Now (end Nov 2022) 3 months later no repair part has become available. Because we immediately took the vehicle to a dealer, we had no safety issues.

The problem is generally referred to as a “Shift to Park” issue. The car will effectively not turn off. I’m unable to lock the car and the lights will stay on for a few minutes. Worse yet, it is intermittent although it is getting worse over time.

Vehicle went to low propulsion mode and would not move at a stop light during rush hour traffic. After many trial and errors restarting the car it finally moved under low propulsion mode. We were almost hit from behind many times because of people at the last minute turning around a stalled car... GM diagnosed the issue as a bad BECM (battery energy control module). Our service rep said it is a very common issue with this car and that they have a few others waiting for a replacement part. I am at month 2 waiting for my vehicle to get fixed.

Our 2017 Volt started experiencing a "Shift to Park" error message on November 2, 2022 when the vehicle is stopped and the transmission shifter has been placed in "Park". Apparently the microswitch responsible for detecting "Park" (GM part # 84955382) has failed and this appears to be a common defect in several models of Chevrolet. With this error message the vehicle will not turn off and the car cannot be secured properly (both of which are a safety concern). Our vehicle has less than 30K miles on it so it should not be a case of normal wear and tear causing the problem. GM has not issued a recall for this defect yet but we see there are several class action law suits looking to force them to do so. We also note that a number of consumers have reported the error progressing so that it occurs while the vehicle is in operation causing the driver to have to pull to the side of the road when transmission operation ceases. Chevrolet released document ID 5403533 on December 11, 2020, Bulletin #19-NA-206 due to the frequency of this defect detailing the parts needed to effect repairs for several models of Chevrolet. We have discussed this issue with our local Chevrolet dealer and they concur the vehicle should be repaired ASAP to avoid the progression of switch failure in the vehicle. Since the car is out of warranty and in the absence of a manufacturer's recall that will cost approximately $310. We will have this repair done tomorrow (November 15) and will ask the dealer to provide us the defective switch in case you care to inspect it.

The contact owns a 2017 Chevrolet Volt. The contact stated that the vehicle failed to start. The check engine warning light was illuminated. The vehicle was towed to the local dealer where it was diagnosed and determined that an unknown module needed to be replaced. The parts were on back order and the vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 71,000.

I parked my Volt with approximately 24 miles of electric range remaining. Later when I got in to start it up, the guess-o-meter showed a full charge but at the bottom of the meter it showed 0 miles of electric range. Shifting to Drive caused the "shift to park" message to appear. Shifting back to Park made the message go away. The car would not move under either electric or gas power. The check engine light was on. By the way, this Shift to Park issue is not the same as the microswitch shift to par however you could pay for the shift to park repair and it not be that resulting in more money spent… also many people have waited months for the part and chevy does little to nothing