2013 CHEVROLET VOLT Complaints

High voltage charging system.. changed out the coolant sensor and the bypass coolant value and still getting high charging error.. machanics can’t figure out the issue and now we can use it as an electric car.. light returns after sitting for an hour and a half in the off position.. something is clearly wrong with the design of the electric side of the car

Passenger airbag sensor intermittent error. Says service airbag. Goes off after someone has been sitting in vehicle and exits vehicle. Not reliably reproducible but seems to be happening with greater frequency.

Vehicle does not allow driver to driven uphill when packed uphill but keeps rolling down the hill even upon being throttled. Also emergency brake goes not catch but locks the wheel. Chevy diagnosed the issues agreed is manufacture defect, parties contracted agreement singed for repairs at no cost. Upon arrival of parts Roseville Chevrolet wanted $4,500 be paid said it was out of warrantee contrarily with the written agreement. Presently I have minors cannot ride in the car. The car may also cause accident and injury to owner and other road users if not fixed.

I arrived at the charging station and plugged the charging handle into the charge port. At this time an audible shorting sound was heard coming from inside the handle followed by a burst of flames and white smoke. This flame immediately went out and the smoke subsided slightly before building back up and darkening. By the time that the fire department arrived, the car's engine had caught fire resulting in a total loss. Additionally, the charging handle of the station had melted, alongside the side mirror of a neighboring vehicle. It appears that there was a failure to detect the initial fault or at least a lack of protections for shorts. The parts are no longer available upon inspection, unless you have contact with the EVSE manufacturer, ChargePoint. My safety was put directly at risk. The charging handle shorted in my hand. In the unlucky case that the short made contact with me, I likely would've died on the spot or been at risk of burns from the subsequent fire. Additionally, should I have been in the car, I noticed when trying to get pictures of the inside, that the doors had remained locked. The problem cannot be reproduced because the car is burnt. The car has been inspected by insurance representatives alongside the look over by firefighters and police officers on site during the fire. There were no issues inside the vehicle hinting to any problem. I had used the charging station next to this one consistently each day going into work with no problems. When I arrived, the car which is usually parked at this problem charger was in the spot I usually used, which caused me to use this problem charger. While the exact cause is somewhat unknown, the initial perception by fire fighters, police, and myself were that the fire was due to the EVSE handle shorting out. The evidence for this is the location of the fire damage external to the vehicle and the melted handle. Chargepoint disagrees but does not state an alternative possible cause.

Passenger Airbags failed to engage when occupied during accident, drivers side activated. Results in injured passenger

According to NHTSA's own filing - Action PE19013 - GM's response to the action was to "establish a cost reduction program". I have now had this exact problem diagnosed, and repaired at a cost of $1,133. Neither GM, nor the Chevrolet dealership where I had the repair done had any information or provided and discounts or cost reduction. Either NHTSA has lied in its report, or GM has lied to NHTSA in order to close this incident. I should have the cost of this repair "reduced".

Passenger airbag sensor mat is malfunctioning Leaking water from passenger side AC, drain line or structure

The passenger presence sensor module has developed a fault. The service airbag soon warning pops up when a front seat passenger gets out of the seat. I can manually recreate the problem by pressing down on the seat bottom cushion and then when I release pressure the warning reappears and then goes away after 10 seconds. I will now need to replace the module and get the vehicle reprogrammed, or find a junkyard seat and hope it doesn't have the same problem. You really should have required GM to do more on this issue when you investigated it! From what I understand, there is not a 'cost reduction program' for having the dealer replace this defective part. This seems to be a very common problem that has perhaps gone underreported, but is obviously going to happen given the design of the sensor pad where it develops a fatigue failure.

1. Propulsion Power Reduced -AGAIN. We have had this repaired recently & it’s back. Apparently it’s “not a problem” as long as check engine light is not on. Unfortunately, the engine light is on AGAIN - despite being reset. The car is not accelerating when needed. 2. “Brake Assist” light is on AGAIN- and I do not have power brakes. It is hard to stop. Could we at minimum get accurate warning systems & repairs that work? 2.

I have the failure from PE19013. I read in the closing that "GM has instituted a cost reduction program for the repair/replacement of the PSS in the subject vehicles. Based on this cost reduction program...; ODI is closing this Preliminary Evaluation." I contacted two dealerships who are unaware of this program. I then contacted the Chevy Support Center, who said to contact the dealership when I asked for an alternative contact. I then asked to speak to a supervisor with a promised call back, that did not occur. Attached is the transcript of the chat with Chevy Support Center. The two issues: 1. The safety issue still exists and disables the air bags when occupied by a person of proper size for the airbags. 2. The reduced cost program is something that both dealerships and the Chevy Support System is unaware of itself. The investigation was closed on the premise of a support system that is impossible to find information on.