2017 CHEVROLET VOLT Complaints

TL* THE CONTACT OWNS A 2017 CHEVROLET VOLT. THE CONTACT STATED THAT THE STEERING COLUMN LATCH FAILED WITHOUT WARNING. THE CONTACT HELD THE STEERING UP IN ORDER FOR THE STEERING COLUMN TO STAY IN PLACE. THE VEHICLE WAS TAKEN TO THE INDEPENDENT MECHANIC WHO INSPECTED THE STEERING COLUMN AND CONFIRMED THAT THE LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (TITUS-WILL CHEVROLET BUICK GMC CADILLAC 2425 CARRIAGE LOOP SW, OLYMPIA, WA 98502 (888) 528-3416) AND WAS INSPECTED. THE CONTACT WAS INFORMED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED. THE FAILURE MILEAGE APPROXIMATELY 61,368.

TRANSMISSION WILL NOT SHIFT TO PARK. WILL NOT ALLOW CAR TO SHUT OFF AS IT DOES NOT RECOGNIZE THE CAR IN PARK.

GETTING ALERT 'SHIFT TO PARK', THE VEHICLE WILL NOT TURN OFF, HAVE TO JIGGLE THE SHIFTER TO GET IT TO RECOGNIZE ITS IN PARK

THE BATTERY CONTROL MODULE FAILED IN MY VOLT ON 12/22/2019. MY CAR WAS DIAGNOSED AS SUCH ON 12/23/19 AND I WAS SENT HOME WITH IT TO WAIT AS GM PARTS ARE ALLEGEDLY SEVERELY DELAYED DUE TO THE UNION STRIKES THAT OCCURRED MONTHS AGO. I WAS TOLD THE VEHICLE WAS COMPLETELY SAFE TO DRIVE. WHILE ON MY WAY HOME, AND DRIVING AT 40MPH IN THE LEFT LANE OF A FOUR LANE SURFACE ROAD, I LOST ALL PROPULSION POWER AND RECEIVED A MESSAGE READING 'ACTION REQUIRED: SHIFT TO PARK' ON THE DIC ACCOMPANIED BY A WARNING CHIME. I WAS VERY LUCKY TO NOT BE REAR ENDED AS THE CAR DECELERATED VERY QUICKLY WITHOUT MUCH WARNING. THE CAR WAS CLEARLY NOT SAFE TO DRIVE, AND I HAD TO HAVE IT TOWED TO THE DEALERSHIP. THE TOW TRUCK DID NOT RETRIEVE THE CAR UNTIL 12/30/19 AS THE DEALER FAILED TO RETURN MY CALLS ABOUT THIS FOR SEVERAL DAYS. THE CAR SAT IN MY DRIVEWAY UNTIL THEY RETRIEVED IT. I AM STILL WAITING FOR THE CAR TO BE REPAIRED AS OF 1/7/2020.

RECEIVED A WARNING BY AUTOMATED E-MAIL FROM MY CAR THAT CHARGING WAS INTERRUPTED ON MY HYBRID ELECTRIC CAR WHILE CHARGING IN MY GARAGE. NORMAL WEATHER, ATTACHED GARAGE, 220V LEVEL 2 CHARGER. I THOUGHT AT FIRST THAT I MIGHT HAVE FORGOTTEN TO CHARGE IT AND DROVE TO WORK. NORMALLY, DYNAMIC BRAKING DOES NOT DO WELL UNTIL A FEW MILES FROM HOME. HOWEVER, WHEN I REACHED THE POINT THAT I SWITCH TO MORE ECOLOGICAL DYNAMIC BRAKING, IT WAS UNABLE TO DUMP THE CHARGE FROM BRAKING TO THE BATTERY. I CONTINUED DRIVING ON GAS AND DISPLAYS WERE UNSTABLE. LOSING DYNAMIC BRAKING IN AN ELECTRICAL VEHICLE IS AN EXTREME SAFETY ISSUE (FORMER AUTOMOTIVE RESIDENT ENGINEER AND FAILURE INVESTIGATOR). I DROVE THE CAR BACK HOME AND WAS UNABLE TO RESTART ENGINE. I READ ONLINE THAT IT CANNOT RECHARGE ITS 12V BATTERY SYSTEM IN THIS CONDITION AS WELL AS ITS MOTIVE BATTERY. I HAD TO JUMP THE CAR TO DRIVE IT TO THE DEALER. THE DEALER HAD MY CAR FOR 10 DAYS AND REPLACED THE BATTERY ELECTRIC CONTROL MODULE (BECM) AND RECHARGED THE CAR AND SENT ME HOME. IT WAS OK FOR A FEW DAYS. I GOT THE SAME ERROR AGAIN ON SUNDAY 1/05AS AN E-MAIL FROM MY CAR WARNING THAT ITS CHARGING HAD DISCONTINUED INDICATING THAT THE PROBLEM STILL EXISTS OR HAS HAPPENED AGAIN WITHIN A WEEK. I REQUEST THAT THE OMB INVESTIGATE FOR RECALL AND REPLACEMENT WITH BECM UPGRADED TO ALLOW CHARGING OF THE 12V BATTERY SYSTEM AS WELL AS INVESTIGATE FAILURE MODES FOR BECM AND REQUIRING THAT THEY BE ADDRESSED. FAILURE MODES, STATIONARY- 12V AND HIGH VOLTAGE BATTERY FAIL TO CHARGE WHEN PLUGGED IN. DRIVING - 12V DOES NOT REGENERATE DURING DRIVING AND HIGH VOLTAGE SYSTEM IS OFFLINE DISABLING SAFETY FEATURES SUCH AS DYNAMIC BREAKING CAUSING A BREAKING REACTION CHANGE THAT MAY DELAY DRIVER REACTION LEADING TO VEHICLE ENTERING INTERSECTION INTO A CRASH. I ALSO REQUEST THAT OMB INVESTIGATE THE EARLY FAILURE OF THE 12V BATTERY STORAGE SYSTEM.

AFTER YOU POWER OFF MY CAR, I'LL GET AN ALERT ON MY DASHBOARD THAT SAYS, " ACTION REQUIRED SHIFT TO PARK" THE CAR WILL EFFECTIVELY NOT TURN OFF. I'LL BE UNABLE TO LOCK THE CAR AND THE LIGHTS WILL STAY ON FOR A FEW MINUTES. WORSE YET, IT IS INTERMITTENT.

BECM FAILURE AT 32,000 MILES. CAR WOULD NOT CHARGE AND WOULD REPORT EV RANGE AS 0 WHEN IT IN FACT DID HAVE RANGE. THE CAR ALSO WOULD NOT MOVE/START RELIABLY LEAVING THE CHANGE OF BEING STRANDED SOMEWHERE BECAUSE OF THE FAULTY COMPUTER. THE DEALER TRIED TO FIX THE SOFTWARE ON THE BECM BUT IT ENDED UP BEING A FAILED BECM. IT SEEMS VERY COMMON FOR THIS TO FAIL FROM WHAT I HAVE READ ONLINE. THE DEALER FIXED THE ISSUE UNDER THE VOLTEC WARRANTY AND I HAVE NOT HAD AN ISSUE IN 4+ MONTHS. THERE WAS OBVIOUSLY A BAD BATCH OR ENGINEERING DEFECT ON THE STOCK BECM.

WHILE DRIVING ON CITY STREETS AND HIGHWAYS, THE ADAPTIVE CRUISE CONTROL WILL NOT ENGAGE 25% OF THE TIME AND WILL DISENGAGE WITHOUT NOTICE. "ADAPTIVE CRUISE CONTROL WILL APPEAR IN DIC. HOWEVER, THIS CREATES A SAFETY HAZARD AS YOU NEVER KNOW IF THE CAR WILL AUTOMATICALLY SLOW DOWN. I HAVE FILED CASE # 9-5379585813 WITH CHEVROLET AND BEEN TO FOUR DEALERS AND THEY REFUSE TO FIX THE PROBLEM. THEY NO LONGER RETURN MY CALLS. I AM AFRAID TO USE THE CRUISE CONTROL.

TL* THE CONTACT OWNS A 2017 CHEVROLET VOLT. WHILE DRIVING APPROXIMATELY 25 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE GAS ENGINE TURNED ON WHILE THERE WAS A SIGNIFICANT AMOUNT OF BATTERY RANGE LEFT. AS A RESULT, THE CONTACT HAD TO COAST THE VEHICLE DOWNHILL TO THE SIDE OF THE ROAD. THE CONTACT ATTEMPTED TO PLACE THE GEAR INTO DRIVE; HOWEVER, THE GEAR SHIFTER DID NOT RECOGNIZE THAT THE VEHICLE WAS IN DRIVE. INSTEAD, THE GEAR SHIFTER INDICATED THAT THE VEHICLE WAS IN THE PARK POSITION. THE VEHICLE FAILED TO MOVE FORWARD OR IN REVERSE. THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE. THE VEHICLE WAS TOWED TO ALLEN GWYNN CHEVROLET (LOCATED AT 1400 S BRAND BLVD, GLENDALE, CA 91205, 818-528-8597) WHERE IT WAS DIAGNOSED THAT THE GEAR SHIFTER NEEDED TO BE REPLACED; HOWEVER, THE REPAIR WAS NO LONGER COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 35,066.

TL* THE CONTACT OWNS A 2017 CHEVROLET VOLT. ON SEVERAL OCCASIONS, AFTER PARKING THE VEHICLE, IT TOOK SEVERAL ATTEMPTS TO TURN OFF THE VEHICLE. THE VEHICLE WAS TAKEN TO PEARL MOTOR COMPANY (3100 S CLARK ST, MEXICO, MO 65265, (573) 567-4254) WHERE IT WAS DETERMINED THAT THE KEY FOBS NEEDED TO BE REPLACED. THE KEY FOBS WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. *BF CONSUMER STATED RELAY WAS FINALLY REPLACED AND PROBLEM SOLVED.*JB