2017 CHEVROLET VOLT Complaints

TL* THE CONTACT OWNS A 2017 CHEVROLET VOLT. WHILE THE VEHICLE WAS STATIONARY, A HOLE FORMED IN THE EMISSIONS PIPE. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. ALSO, THE EMISSIONS CONTROLS STOPPED WORKING AND FUEL WAS VAPORIZED. HERITAGE CHEVROLET BUICK OWINGS MILLS (11234 REISTERSTOWN RD, OWINGS MILLS, MD 21117) DIAGNOSED THAT THERE WAS A HOLE IN THE EVAPORATIVE EMISSIONS PIPE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,600.

WHILE DRIVING TO THE DEALERSHIP TO GET MY CAR SERVICED FOR NEARLY STALLING AT A STOP LIGHT MY CAR ENGINE KEPT TURNING ON AND OFF AND REVVING UP AND DOWN RANDOMLY. I WAS IN ELECTRIC MODE AND THE ENGINE SHOULD NOT HAVE BEEN COMING ON. THE CAR'S SPEED RANDOMLY FLUCTUATED AS THE ENGINE RANDOMLY REVVED UP AND DOWN. I PULLED IN TO A GROCERY STORE PARKING LOT WHERE MY CAR DIED. BEFORE DYING THE GAS RANGE INDICATOR CHANGED FROM 87 MILES TO 'LOW FUEL'. I CALLED THE DEALERSHIP TO HAVE MY CAR TOWED. AFTER 16 DAYS I GOT MY CAR BACK. THE DEALERSHIP REPLACED THE ENGINE CONTROL MODULE TWICE. THE FIRST REPLACEMENT FAILED WITHIN A 1 MILE TEST DRIVE BY THE MECHANIC.

WHILE DRIVING IN MY SON TO SCHOOL MY CHECK ENGINE LIGHT TURNED ON. FEARING MY CAR WOULD DIE WITH NO WARNING (LIKE HAD PREVIOUSLY OCCURRED) I WENT BACK TO MY HOUSE. I USED ONSTAR TO PULL THE ENGINE CODE OF U18A2 WHICH AFTER RESEARCHING ONLINE COULD RESULT IN 'LOSS OF PROPULSION' LIKE PREVIOUSLY OCCURRED. I CALLED THE DEALER AND HAD THE CAR TOWED FOR SERVICE. AFTER 15 DAYS I RECEIVED MY CAR BACK AND WAS TOLD IT WAS A LOOSE ELECTRICAL CONNECTOR SOMEWHERE.

WHILE DRIVING MY 3 YEAR OLD SON TO SCHOOL MY VOLT LOST PROPULSION WHILE SLOWING DOWN FOR A RED LIGHT. THE CAR DISPLAYED A "LOSS OF PROPULSION" WARNING AND WITHIN 3 SECONDS MY CAR HAD NO POWER AND WAS DEAD IN THE ROAD. THE VOLT IS A HYBRID AND IT LOST PROPULSION WHILE IN ELECTRIC MODE. AFTER THE CAR STOPPED I TRIED TURNING IT OFF AND ON AND I TRIED TO FORCE IT TO RUN IN GAS ENGINE MODE BUT NOTHING WORKED. MY CAR WAS TOWED TO A CHEVY DEALERSHIP WHERE IT TOOK 31 DAYS TO DIAGNOSE AND REPAIR. GM WAS CALLED IN TO HELP DIAGNOSE THE PROBLEM AND THEY TOLD THE DEALERSHIP TO REPLACE THE ENTIRE TRANSMISSION. IN THE VOLT THE TRANSMISSION ALSO CONTAINS TWO DRIVE MOTORS.

WHILE APPROACHING A RED LIGHT AT 35MPH ON A SMOOTH ROAD WHEN I PRESSED MY BRAKE PEDAL NOTHING HAPPENED FOR NEARLY A SECOND THEN THE BRAKES WORKED AS USUAL. LUCKILY NO ONE WAS IN FRONT OF ME OR I COULD OF EASILY BEEN IN A CRASH. THE VOLT HAS A BRAKE-BY-WIRE SYSTEM WITH REGENERATIVE BRAKING. I FEEL THAT EITHER THE REGENERATIVE BRAKING FAILED AND THE COMPUTER TOOK A LONG TIME TO REVERT TO THE FRICTION BRAKES OR THE BRAKE MODULE TEMPORARY FAILED AND NEITHER REGEN OR FRICTION BRAKES WERE AVAILABLE. I'VE DRIVEN A FIRST YEAR LEAF WHERE SOMETIMES THERE IS A SLIGHT DELAY WHEN SWITCHING TO FRICTION BRAKES IN CERTAIN SITUATIONS, AND THIS EVENT WAS MUCH MUCH WORSE THAN THAT. ROAD AND WEATHER CONDITIONS WERE PERFECT THAT DAY.

NHTSA ID NUMBER: 10113301: WHILE DRIVING 1 MONTH OLD CAR WITH 1000 MILES ON FREEWAY, CAR SUDDENLY STALLED. THIS CREATED A DANGEROUS SITUATION AS I WAS ALMOST REAR-ENDED AND HAD TO CROSS SEVERAL LANES OF TRAFFIC WITH NO PROPULSION. GM ACKNOWLEDGED THIS AS AN ISSUE IN JANUARY 2017 AND AGAIN IN OCTOBER 2017 WITH REVISED NHTSA ID NUMBER: 10123263. WHY IS GM ALLOWED TO CONTINUE TO SELL THESE VEHICLES WITH SUCH A DANGEROUS ISSUE WITHOUT REPAIRING THEM PRIOR TO SELLING TO AN UNKNOWING CONSUMER? THEY COMMITTED FRAUD, NEGLIGENCE, AND MISREPRESENTED THEIR PRODUCT WHEN KNOWINGLY SOLD A DEFECTIVE PRODUCT. THE DEALER REFUSES TO TAKE THE VEHICLE BACK AND TO REFUND ANY MONEY PAID.

THE BRAKE PEDAL AND GAS PEDAL BOTH MODULATE PRESSURE NEEDED TO EITHER ACCELERATE OR BRAKE. THE BRAKE PEDAL WILL CHANGE PRESSURE NEEDED TO BRAKE SUDDENLY, CAUSING YOU TO APPLY MUCH MORE FORCE TO BRAKE PEDAL, WHICH IS UNEXPECTED AND DANGEROUS. FOR EXAMPLE, WHEN DRIVING AT HIGHWAY SPEED, A CAR IN FRONT OF YOU STOPS, AND YOU APPLY BRAKES. TRAFFIC CLEARS AND YOU RELEASE BRAKES, BUT THEN CAR IN FRONT STOPS AGAIN AND REQUIRES YOU TO BRAKE AGAIN SUDDENLY. THIS TIME THE BRAKE PEDAL WILL REQUIRE MORE PRESSURE AND PEDAL TRAVEL IS SIGNIFICANTLY MORE. THIS IS UNSAFE AND NEEDS TO BE CHANGED.

VEHICLE'S LANE DEPARTURE FUNCTION AND CALIBRATION WAS REPROGRAMMED AFTER A RECALL SERVICE AND NOT FUNCTION DOES NOT WORK. FUNCTION WAS NOT ONLY A PREMIUM CHARGE OPTION, BUT ORIGINALLY WOULD MONITOR THE LANE LINES AND ADJUST THE ELECTRONIC STEERING SYSTEM TO KEEP THE VEHICLE WELL WITHIN THE ROAD LANES' PAINTED LINES. NOW, THE VEHICLE WILL (MORE TIMES THAN NOT) COMPLETELY CROSS THE TIRES WELL OVER THE PAINTED LINE, TRAVELING SEVERAL TENS OF YARDS BEFORE ONLY SLIGHTLY CORRECTING ITS DIRECTION BACK TOWARDS THE LANE. IN A BEST CASE SCENARIO, VEHICLE SYSTEM WILL BEGIN CORRECTING ITSELF APPROXIMATELY JUST AS THE FRONT TIRE MAKES CONTACT WITH THE LANE BOUNDARY LINES. THIS HAS BEEN OBSERVED IN LANES OF VARYING WIDTH AND CONFIRMED BY THE SERVICING DEALERSHIP. FURTHER, SYSTEM IS INCONSISTENT IN ITS DETERMINATION AND "CORRECTION" LANE BOUNDARIES, SOMETIMES CROSSING THE LEFT LANE LINE ENTIRELY THEN BARELY TOUCHING THE RIDE SIDE LANE, OR VICE VERSA. SYSTEM HAS ALSO BEEN APPARENTLY LESS SENSITIVE IN READING THE LINES AS THE INSTRUMENT PANEL INDICATOR WILL NOT LIGHT UP INDICATING THAT IT RECOGNIZES LANES, EVEN THOUGH LANES ARE CLEARLY AND BRIGHTLY PAINTED AND ILLUMINATED BY EITHER HEADLIGHTS, STREET LIGHTS OR SUNLIGHT. AS THIS VEHICLE IS A COMPLETE DRIVE-BY-WIRE SYSTEM (BRAKES, STEERING, AND THROTTLE HAVE NO MECHANICAL CONNECTION TO DRIVER'S INPUTS), I HAVE SERIOUS CONCERNS WITH REGARDS TO THE SENSORS CAPABILITIES IN ACCIDENT AVOIDANCE AND FEEL THAT IN AN EMERGENCY SITUATION, THE SYSTEM WILL FAIL TO OPERATE AS PROMOTED AND PROMISED BY THE MANUFACTURE. THIS WOULD BE ACCEPTABLE IF THIS PERFORMANCE WAS SIMILAR OR CONSISTENT TO PERFORMANCE FROM INITIAL OPERATION, HOWEVER, THE OEM HAS EFFECTIVELY AND DRAMATICALLY CHANGING THE VEHICLE'S DRIVING DYNAMIC AND SAFETY FUNCTION THAT I (AND ANY REASONABLE DRIVER) HAVE BECOME COMFORTABLE WITH AS A DRIVER, WITHOUT MY CONSENT.

I PURCHASED A NEW 2017 CHEVROLET VOLT EQUIPMENT WITH AUTOMATIC PARKING ASSIST. ON NOVEMBER 1, 2017, I WAS DRIVING ON BATH STREET IN SANTA BARBARA. I DECIDED TO PARK ON BATH AT PUEBLO STREET. THE FIRST TIME, I ENGAGED THE APA FEATURE TO ASSIST WITH PARALLEL PARKING, I FOLLOWED THE INSTRUCTIONS ON THE DASHBOARD. AFTER COMING TO A COMPLETE STOP, I FOLLOWED THE DIRECTION TO SHIFT THE CAR INTO REVERSE. THE MOMENT I COMPLETED THE SHIFT AND I LIFTED BY FOOT FROM THE BRAKE, THE VEHICLE ACCELERATED UNEXPECTEDLY IN REVERSE AT A HIGH RATE OF SPEED. THE STEERING WHEEL TURNED TO THE RIGHT, AND THE CAR CONTINUED TO ACCELERATE OUT OF CONTROL UNTIL IT HAD JUMPED THE CURB AND SIDESWIPED A TELEPHONE POLE. I HAD THE VEHICLE TOWED TO A CHEVY DEALER AND FILED A CLAIM FOR PRODUCT DEFECT WITH GENERAL MOTORS. GENERAL MOTORS HAS SUBSEQUENTLY DECLINED THE CLAIM.

THE CAR WILL GO BACKWARDS WHILE IN PARK, SPECIALLY WHEN THE BATTERY IS DEPLETED. LATE AT NIGHT I HAD PARKED THE CAR IN THE MIDDLE OF THE STREET GOT OUT AND WAS GOING TO MOVE A TRASH CAN OUT OF THE WAY WHEN THE CAR STARTED ROLLING BACKWARDS. I TRIED TO STOP IT BUT COULD NOT SO I HAD TO JUMP IN AND PUT ON THE BRAKES JUST IN TIME BEFORE IT HIT THE NEIGHBORS CAR. I GOT A BRUISE ON MY KNEE TRYING TO GET IN TO THE CAR. I WAS ABLE TO REPEAT THE PROBLEM AND VIDEO TAPE IT AS PROOF. GM ENGINEERING HAD SOMEONE COME OUT FROM RAYTHEON AND CHECK OUT THE CAR AND HE ALONG WITH THE MECHANIC AT MOSS BROTHERS CHEVY CONFIRMED THE PROBLEM. THEY SAID THEY COULD NOT REPAIR THE PROBLEM, AND THEY WANTED THE CAR BACK AT GM TO RUN FURTHER TESTS ON IT. THEY OFFERED TO REPLACE THE CAR BUT I WAS NOT SATISFIED WITH THE PRICE DIFFERENCE I HAD TO PAY FOR THE REPLACEMENT. THEY HAD TO DELIVER THE CAR ON A TOW TRUCK BECAUSE IT WAS DEEMED TOO DANGEROUS TO DRIVE. THEY TOLD ME THEY WILL NOT REPAIR IT UNDER WARRANTY THE SERVICE MANAGER SAID HE COULD NOT TOUCH IT AT GM ORDER. I AM STILL TRYING TO FIGURE OUT A WAY TO REPLACE THE CAR BECAUSE IT IS UNPREDICTABLE HOW THE PARK AND REVERSE GEARS WILL ACT I HAVE MANY EXAMPLES OF THE PROBLEM ON YOUTUBE AND ON ONE OCCASION THE CAR WOULD NOT GO BACKWARDS IN REVERES AND AFTER A FEW MINUTES IT SUDDENLY JERKED BACKWARDS AT HIGH SPEED SCARING ME AND MY FAMILY. HERE IS THE LINK I PROVIDED TO GM BEFORE THEY TOOK THE CAR IN. HTTPS://WWW.YOUTUBE.COM/PLAYLIST?LIST=PL7ETUGMNBO_7JQP6QEVYDSKWI7OOQF5_D I DON'T WANT SOMEONE TO DIE LIKE THE STAR TREK ACTOR WHO GOT PINED BY HIS CAR. ALL THIS HAPPENED A FEW DAYS AFTER I HAD PURCHASED THE CARD. THE DEALERSHIP HELD MY CAR FOR 30 DAYS BEFORE THEY RETURNED IT TO ME. THEY DID GIVE ME A LOANER FOR THE 30 DAYS.