2018 CHEVROLET VOLT Complaints

While driving our 2018 Chevy Volt, dashboard warning message “Propulsion Power Reduced” displayed. Vehicle performance was not otherwise affected. Subsequent diagnosis from our Chevy Dealer was, among other things, a faulty Exhaust Gas Recirculation (EGR) valve. We were informed that our vehicle was “no longer safe to drive in this condition” and the vehicle has been sitting on the Dealer’s lot awaiting a replacement part for 2 months and counting, with no expectation of near-term resolution of our problem. We are aware that this is a widespread problem on 2017-18 Volt models, with many dissatisfied owners.

lost power when battery power used up and gas engine would not switch over on highway. car would not re-start and died in the middle of highway

I think this is an EGR or BECM issue. Yes, the car is available for inspection. I plan on calling the local dealership soon. The car loses speed and does not respond to the accelerator. It must be turned off and back on again to function properly. This is very dangerous when it happens in traffic. The check engine light comes on, and a reduced propulsion message has appeared. This has happened several times over the past couple of weeks. Each time, I was driving in normal mode, using electric power. Suddenly, the electric range displayed zero miles left, the gas engine turned on, but the car lost speed and would not respond to the accelerator. I have not had it inspected because I don't know how to force it to replicate. I don't want to pay for the dealership to diagnose a problem they won't find.

The Exhaust Gas Recirculation (EGR) value has failed after only 20,000 miles of engine usage in my hybrid car. This is a highly-common part that fails and when it fails it shuts the engine down while driving; which leaves the driver stranded. General Motors does not have the part available to purchase and has been on backorder for nearly 4 years. They do not have a resolution and they are not recognizing the GM Service Bulletin that was released 21-NA-116 in Feburary 2023. This is unacceptable. The dealership wants thousands of dollars for a $150 part (that you can't purchase).

Car has shift to park error where the shifter is in park but the car not does not recognize and refuses to shut off. Chevrolet has issued multiple service bulletins in regards to fix but dealership is not adhering to bulletin. Chevrolet then provides no support to the consumer in regards to correcting and places warranty information within service bulletin which is not standard procedure as told by multiple reps

I have had 3 separate "Low Propulsion" warnings pop up, in combination with a check engine light, in the last 9 months. Everytime I take it to the dealership, they say it was a same code, and something to do with the oil valve. They repair it, and 3 months later it happens again. Going in for my 4'th repair soon, but I just saw there was a recall issued on the BCEM, but apparently it only applies to certain VINs? I have seen online posts from people saying they had to call GM to get them to approve the recall for their vehicles. Why would it only be certain vins?

Reduced Power/Low Propulsion warning, Check engine light. Car may experience reduced power. Could be hazardous at high speed. Dealer diagnosed vehicle and found bad EGR valve. Part is on back order with consumers waiting months even years for replacement part

Failed EGR Valve. While I was driving, I got a "Propulsion Power Reduced" message and "Engine Unavailable." My car slowly began losing power, leaving me with about 30 seconds to safely pull over. I had it towed to the dealer and they diagnosed a faulty EGR valve. This seems to be a widespread problem with the Chevrolet Volts. To make matters worse, the replacement part is extremely hard to find, with many people waiting on backorder for over a year.

Our Volt EGR valve has gone bad and car not drivable. They claim these have been on back order (very expensive) for a year! They also say it's NOT part of emissions! WTH? Car gas 36k HELP!!

On [XXX] while driving with my son in IN on [XXX] to my niece's wedding in PA, a reduced power warning sounded on the driver's console. Was able to stop and get gas at the eastbound travel plaza near mile marker [XXX]. Getting back on the road and accelerating toward 70 mph, suddenly lost all drive power. The fuel gauge side of the console was lit in yellow and said something like "No fuel detected." Pulled over to the shoulder and found the engine would start, run, and then die. An IN State Police Officer was kind enough to offer us an escort to the next exit near mile marker [XXX]. Noticed that the engine would remain running for longer periods and finally stayed on continuously. While being escorted, was able to run the speed up to 55 mph and made it safely to the interstate exit. During this time my son was checking online and found that the problem might be due a blown fuse. At the [XXX] exit we found a Pilot station that carried fuse sets. One of the sets had the fuse we needed. We bought two sets. We replaced the fuse--it had blown--and the car ran well again. This fuse is called "No walk home." We were able to continue on at 70 mph until stopping at a friends home in western PA for a few hours rest. While at our friend's home we partially charged the Volt's battery giving us about 20 miles of electric range. While in electric mode we stopped for gas. We drove through the mountains without incident then stopped for gas again in central PA at the Cumberland Valley Service Plaza. Filled the tank and while accelerating from the plaza again lost power and had to pull over. Replacing the fuse solved the problem once more. It appeared that turning off the engine while in gas mode and then turning the engine back on leads to the fuse blowing. That Sunday on the return trip to IL, I never turned the car off when refueling. This got me back home without incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)