CHEVROLET Complaints

Odometer Fraud. The contact purchased a 2012 Chevrolet Silverado 2500. It was discovered that there was a mileage discrepancy upon obtaining a Vinlo vehicle report. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 93,000; however, the Vinlo report listed the mileage at 456,903 in 2023. The contact called the Missouri DMV, but no assistance was provided.

Vehicle Caught Fire while driving on the highway. This is the third Chevy express 2021 that caught fire in last three months. 1GB0GRFP9M1249499 - 2021 Chevy Express 3500 - Date of Fire - July 6th 2026 1GB0GRF72N1218998 - 2022 Chevy Express 3500 - Date Of Fire - April 16th 2026 1GB0GRFP0M1249665 - 2021 Chevy Express 3500 - Date Of Fire - April 18th 2026

Vehicle Caught Fire while driving on the highway. This is the third Chevy express 2021 that caught fire in last three months. 1GB0GRFP9M1249499 - 2021 Chevy Express 3500 - Date of Fire - July 6th 2026 1GB0GRF72N1218998 - 2022 Chevy Express 3500 - Date Of Fire - April 16th 2026 1GB0GRFP0M1249665 - 2021 Chevy Express 3500 - Date Of Fire - April 18th 2026

The shift to park is defective on mine and many other GM vehicles. I had it previously repaired under manufacturer warranty and then again in just over 16,000 miles driven which fell outside of the manufacturer warranty. I had to pay out of pocket for the repairs and GM refused to reimburse me for the repairs. GM has a service bulletin recognizing the defective part and still refused reimbursement. The shift to park causes the vehicle to not recognize the vehicle is in park preventing it from shutting off. This causes the battery to drain and need replacement as well. I have now had the shift to park and battery replaced twice in under 45,000 miles. The service advisor for Seminole Chevrolet advised this part should last minimum of 100,000 miles and it is a known issue. This causes a major safety concern as the vehicle doesn't shut off and could cause someone to be stranded anywhere. It is concerning that a major vehicle manufacturer is continuing to manufacture and use known defective parts. My vehicle has been inspected and repaired both times at Seminole Chevrolet in Sanford, FL. I have also contacted the Executive Resolution team at GM with no resolution. The shift to park and low battery illuminates on the dashboard before the vehicle completely shuts down due to the battery failing caused by the shift to park defect.

The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed on a busy highway, the engine seized, and the vehicle failed to restart. No warning lights were illuminated. The local Police assisted in pushing the vehicle onto the shoulder of the road. A mobile mechanic diagnosed the vehicle with a failed Camshaft position sensor. The vehicle was not repaired. The vehicle was later towed to another independent mechanic, where it was diagnosed with a failed timing chain. The vehicle was not repaired. The vehicle was then towed to the dealer, where it was diagnosed with a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that a routine oil change was performed on the vehicle a couple of weeks prior to the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 86,000.

The contact owns a 2023 Chevrolet Silverado 3500. The contact stated that after the tailgate became wet from rain, the tailgate unintendedly opened intermittently. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that the failure was related to NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 18,000.

The On Star component failed mid- drive, resulting in loss of navigation and emergency calling. This happened before, parts were replaced and it has happened again.

The contact owns a 2020 Chevrolet Trax. The contact stated that the rear passenger-side seat belt failed to retract, and the rear driver-side seat belt later failed to retract, resulting in both rear seat belts being unable to retract or adjust. The contact stated the failure prevented the installation of a child safety seat, rendering the vehicle unsafe for transporting an infant. The vehicle was taken to the dealer, who confirmed that no recalls or warranty coverage applied to the failure and provided a diagnostic fee for further inspection. The manufacturer was not notified of the failure, and the vehicle remained unrepaired. The failure mileage was approximately 23,000.

My 2015 Colorado has begun to periodically lose power steering. I have now several times been driving. I here a warning ding and a warning on the dash, then my power steering is completely gone. Steering becomes very difficult. This is a significant safety issue. Once I am able to safely pull out of traffic, and restart the truck, the power steering returns.

Odometer Fraud. The contact intended to purchase a 2013 Chevrolet Tahoe. The contact stated that while inspecting the vehicle, the odometer reading displayed 88,000 miles; however, the Carfax history report provided by O'Reilly Auto Parts listed the mileage at 162,000.