CHEVROLET Complaints

I bought this vehicle in August 202 from Bayway Chevrolet in Pearland, Texas. The vehicle is now at 101,703 miles. The vehicle is a 2019 Chevy Suburban LT with the 8L43 transmission. Approximately 1 year ago, we started to have issues with the electronic screens - both the dashboard and the radio screen. The screens freeze, change channels and displays without any buttons being pressed or the screen being touched. Due to cost, we have not had this repaired yet, however our usual mechanic has said that he sees this issue all the time in smart technology vehicles. The transmission, on XXX, we were going to a family dinner and the vehicle started shifting hard and making a clanking noise. We turned around and went straight home. The next morning we took the vehicle to our mechanic who said the motor mounts were broken and a tune-up was needed. We got the vehicle back on Monday, XXX. Tuesday the XXX, I drove about 100 miles for work and noticed the vehicle was making a whining sound from the transmission. Took it to mechanic, by the time we drove about 2 miles to the mechanic, the entire transmission was completely broken. We now have to pay $5402.19 to rebuild the transmission at only 101,703 miles. I know GM is under a lot of scrutiny with the transmission issues right now and I believe my transmission is another one of those affected.

I was driving the vehicle and suddenly there was a loss of power and a ticking noise. I was up to date with my oil changes per dealer recommendations. Had the vehicle towed to to Chevy dealer and they said they weren’t able to find what the problem is without further diagnosing. Further diagnosing was estimated to be about $2500. I had it towed to an independent shop, Viking Motorsports, to which the owner/mechanic tore down the engine and deemed it as bearing failure in my 6.2 L87. There was no warning whatsoever, just went from running to engine dead immediately. I proceeded to an engine change that has costed me approximately $15,000 and would like full reimbursement if not partial reimbursement from GM given that this is a known issue for the problem. I did not go with the Chevy Dealership for the job since they quoted me $20,000+ for the engine swap and realistically that wouldn’t make financial sense. I have a High Country and at 102,000 miles when the engine has failed. This has put me in such a financial bind.

I am reporting a severe safety hazard involving my 2019 Chevrolet Camaro. The vehicle has suffered a total failure of its audio amplifier, resulting in a complete loss of all interior audio. This is not a convenience or entertainment issue. Because the amplifier controls all vehicle audio output, the car no longer produces any audible safety warning alerts or chimes. This includes the complete loss of: * Turn signal indicator clicks (leaving the driver unaware if indicators are active) * Seatbelt unfastened reminder alarms * Door/trunk-ajar alerts * Blind-spot monitoring audible alerts * Forward collision warning alerts * Parking assist sensor warnings Operating a vehicle without these critical sensory alerts creates an immediate, active hazard on public roads. The driver cannot hear warnings of imminent collisions, lane departures, or simple indicators like active turn signals. The vehicle was taken to an authorized GM dealership (Jake Sweeney Chevrolet) on July 7, 2026. A diagnostic check confirmed internal amplifier damage. A valid extended warranty claim was approved to replace the part. However, General Motors Executive Customer Service and the dealership parts manager have officially confirmed in writing that this critical safety component has been discontinued. No replacement parts or compatible alternative part numbers exist in stock at any dealership nationwide. General Motors /Jake Sweeney Chevrolet is telling me they are entirely unable to provide a functional safety replacement part for a 7 year-old vehicle, forcing me to operate a vehicle with fundamentally compromised driver-safety systems

The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving 70 MPH, the RPM became elevated; however, the vehicle decelerated abnormally, causing the vehicle to lose power. The contact pulled over on the side of the road, turned off and restarted the vehicle, but the vehicle failed to operate as intended. The vehicle was towed to the dealer. The vehicle was serviced under NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING) by the owner, but the remedy failed to fix the vehicle. The manufacturer was not notified of the failure. The failure mileage was 28,500.

Power door locks stopped working. Took to local dealer. Left car with them for a week and a 1/2 the first time. Dlr replaced BCM module stating this would fix issue. Picked up car and fix lasted 20 seconds. Took back to dlr they could not resolve issue. So I have been without power door locks for more than a year. No way to manually lock the door. Homeless people have opened the door at a stop light.

The contact owns a 2021 Chevrolet Suburban used to tow a 30-foot trailer. The contact stated that while towing the trailer and driving 60 MPH up an incline with no shoulder, the vehicle shut off in a remote area. The contact was able to move the vehicle off the roadway. There were no warning lights illuminated. The brakes and power steering features became inoperable. The vehicle shifted to neutral without driver input. The contact stated that the failure was associated with NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The local dealer was not contacted. The vehicle was not diagnosed or repaired. A hauling company was contacted to tow the vehicle. The manufacturer was notified of the failure and opened a claim. The failure mileage was approximately 106,000.

The contact owns a 2023 Chevrolet Suburban. The contact stated that the front passenger’s and rear driver’s side rims were cracked. The front passenger’s side rim was replaced by the dealer under warranty, while the rear driver’s side rim was replaced with an aftermarket part. The manufacturer was notified of the failures but declined assistance. The owner expressed concerns that the remaining factory rims might also crack and were prone to failure while driving. The failure mileage was approximately 100,000.

Purchased new Aug 2019 in PA. Headlights had condensation behind them within the first month. Brought it into the service dept. in Bedford PA. Was told they wouldn't do anything with it because the issue would resolve with the air port in the back of the headlight assembly. The situation did not resolve, took it back multiple times and they refused to replace headlight assembly while it was under warranty. Now there is an inch of water in the headlight, and the bottom right blinker quit working. Of course now it is out of warranty, and the dealership in WI where I moved is quoting me $1500 to replace the headlight assembly and seal.

I have contacted [XXX] for my concerns. I sent pictures and videos. the metal harness that is usually located behind the car seats is stuck under the seat and I can't unloosen my daughters straps now thats she's grown some. its concerning because she can't even use her car seat at this moment. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am reporting a safety concern with my 2021 Chevrolet Malibu that is experiencing a “Shift to Park” failure.The vehicle displays a “Shift to Park” warning message even when the gear selector is fully placed in Park. Because the vehicle incorrectly detects that it is not in Park, it will not allow me to properly turn the vehicle off. This creates a concern because the vehicle may remain powered on when it should be shut down, potentially draining the battery and leaving the vehicle unable to start when needed.This issue appears to be a known problem affecting multiple Chevrolet vehicles, yet owners are still being required to pay out-of-pocket for repairs. My vehicle has just over 54,000 miles, and the repair estimate from Chevrolet is approximately $853.A gear position detection failure is concerning because the vehicle’s ability to recognize Park is an important safety function. I am requesting that NHTSA investigate whether this issue represents a safety defect and whether additional action is needed to protect vehicle owners.