2015 CHRYSLER 200 Complaints

I CURRENTLY HAVE AN OPEN COMPLAINT JUST FILED ON 2/24/2017 (COMPLAINT NUMBER 10956764) THIS IS A CONTINUATION OF THAT COMPLAINT. MY CAR WAS BEING SERVICED AT FRED FREDRICK'S CHRYSLER DODGE JEEP RAM IN LAUREL, MARYLAND ON 2/24/2017 TO FIX/REPAIR THE ISSUE THAT HAS CAUSED MY VEHICLE TO COME TO A COMPLETE STOP, WITHOUT WARNING, WHILE THE CAR IS IN DRIVE (I WAS GOING 58 MPH ON A HIGHWAY WHEN THE CAR INITIALLY STOPPED WITHOUT WARNING - SEE FIRST COMPLAINT). FRED FREDRICK'S PHONED AND STATED THE ISSUE HAD BEEN RESOLVED AND THEY TEST DROVE THE VEHICLE WITH NO ADDITIONAL ISSUES/PROBLEMS. I PICKED UP MY VEHICLE AT 4PM - BY 8:45PM (NOT EVEN 30 MILES LATER) WHILE IN A RESIDENTIAL NEIGHBORHOOD, THE CAR HAD EXPERIENCED THE EXACT SAME ISSUE THAT HAD JUST BEEN REPAIRED. MY 2015 CHRYSLER 200C, WITHOUT WARNING OR INDICATORS, WILL COME TO A COMPLETE STOP WHILE IN DRIVE AND I'M UNABLE TO PLACE THE CAR IN A DIFFERENT GEAR SHIFT OR MOVE IT. FOR THE SECOND TIME IN 24 HOURS I HAD TO HAVE MY CAR TOWED TO A DEALERSHIP. MY CAR IS CURRENTLY AT DARCARS CHRYSLER JEEP DODGE OF SILVER SPRING, I HAVE BEEN TOLD THEY WON'T BE ABLE TO EVEN LOOK AT MY CAR UNTIL TUESDAY 2/28/2017. TODAY IS 02/25/2017 AND I'M OUT OF RELIABLE TRANSPORTATION UNTIL AT LEAST 02/29/2017. I HAD TO RESORT TO PAYING FOR A RENTAL AS NEITHER CHRYSLER, NOR DARCARS WOULD PAY FOR THE RENTAL UPFRONT. CHRYSLER SAID THEY "MAY" REIMBURSE THE RENTAL IF IT IS DEEMED THAT THE WORK COMPLETED ON MY CAR WAS ESSENTIAL. IN MY OPINION, A POTENTIALLY LIFE THREATENING ISSUE SHOULD BE ESSENTIAL - MY CAR COMES TO A COMPLETE STOP WITHOUT NOTICE. I HAVE ATTACHED MY SERVICE RECORDS SINCE MAY 2016 ( PURCHASED THE CAR IN APRIL 2016 USED) AS WELL AS MY CURRENT RENTAL AGREEMENT. I ALSO HAVE A VIDEO OF THE CAR STALLED AS WELL. THIS IS CLEARLY AN ISSUE WITH CHRYSLER AND THEY WANT TO REPAIR INSTEAD OF BUYING MY CAR OUT SO THAT I CAN PURCHASE A WORKING VEHICLE

WHILE DRIVING THE CAR ON A CITY STREET ~ 30 MPH, IT DIES. TELLS ME TO SHIFT TO PARK AND RESTART. DID THIS 3 TIMES IN A ROW. EACH TIME I TRY TO RESTART IT SPUTTERS AND ACTS LIKE IT WON'T RESTART. WAS ABLE TO GET TO A PARKING LOT LESS THAN A BLOCK AWAY.

WHILE DRIVING ON A MAJOR HIGHWAY AT ABOUT 58MPH, IN THE STATE OF MARYLAND (I WAS TRAVELING ON ICC 200W FROM LAUREL TO I95) ON 2/24/2017 MY CAR - WITHOUT WARNING CAME TO A COMPLETE STOP AND SHUT OFF. THE CAR SPUTTERED AND THE CHECK ENGINE LIGHT CAME ON. THE CAR PRESENTED A MESSAGE "SERVICE TRANSMISSION" "SERVICE PARK BRAKE" WHILE THE "DRIVE" FUNCTION BLINKED PROFUSELY. I WAS ABLE TO MANEUVER THE CAR TO THE SHOULDER AND AWAIT A TOW TO A NEARBY DEALERSHIP. THE DEALERSHIP WHERE MY CAR IS CURRENTLY LOCATED IS STATING THAT A BATTERY WIRE WAS LOOSE WHICH CAUSED THE CAR TO STOP, HOWEVER MY CAR MAINTAINED POWER THE ENTIRE THREE HOURS I WAITED FOR THE TOW. ALSO AS A PRECAUTION, I TOOK PICTURES OF THE DASH BEFORE BEING TOWED AND BOTH THE BATTERY POWER AND OIL WERE FINE. I RECENTLY HAD MY PCM AND TCM REPROGRAMMED DUE TO A FAULTY DTC CODE (12/2016) AT KOONS CHRYSLER DODGE JEEP RAM IN TYSON'S CORNER, VA. THIS WAS SUPPOSED TO FIX THE ISSUE HOWEVER IT CLEARLY DIDN'T. IF I WAS TRAVELING DURING RUSH HOUR OR ON ANOTHER HIGHWAY, I COULD HAVE BEEN HIT AND/OR SEVERELY INJURED AS THE CAR STOPPED WITHOUT WARNING. MY CAR IS CURRENTLY BEING SERVICED AT FRED FREDRICK'S CHRYSLER DODGE JEEP RAM IN LAUREL, MD.

THIS MORNING WHEN I WAS DRIVING WITH MY 2 YEAR OLD DAUGHTER, MY CAR HAD MAJOR FAILURES. WHILE DRIVING ON A HIGHWAY (US-46), THE ANTI-LOCK BRAKES FAILED FIRST, THEN WENT THE POWER STEERING NEXT. LUCKILY I WAS ABLE TO PULL OFF THE ROAD IN TIME BEFORE GETTING CRUSHED BY A TRACTOR TRAILER. FUNNY THING IS, I KNEW THIS WAS COMING. I CALLED MY LOCAL DEALERSHIP ON WEDNESDAY TO TELL THEM I SUSPECTED MY CAR WAS GOING TO HAVE THE SAME ISSUES OTHERS HAVE HAD. MY CAR STARTED SHAKING QUITE A BIT WHEN I WAS DRINKING ON TUESDAY 2/21/17. WHEN YOU RESEARCH THIS FOR THIS MODEL, YOU'LL FIND ALL SORTS OF SCARY STORIES, LIKE MINE TODAY. WHEN I CALLED THE DEALER'S SERVICE DEPARTMENT I WAS TOTALLY BLOWN OFF, TREATED LIKE A MORON, AND TOLD THEY COULD SEE ME ON MARCH 7. HELPFUL, RIGHT? SO I MADE AN APPOINTMENT AT ANOTHER DEALERSHIP FOR TOMORROW MORNING 2/25/17. ALAS, I DIDN'T MAKE IT. THIS IS A VERY SERIOUS ISSUE. HAD I BEEN DRIVING ON AN INTERSTATE, THIS COULD HAVE RESULTED IN A MAJOR ACCIDENT. I JUST HOPE SOMEONE READS THIS AND UNDERSTANDS 1. THIS IS NOT THE FIRST PERSON IT HAPPENED TO AND 2. THIS ISSUE IS GOING TO KILL SOMEONE. I ESCAPED WITH MY LIFE TODAY. OTHERS MAY NOT.

I VE TAKEN THE VEHICLE 2 TIMES ALREADY WITH THE SERVICE AIRBAG SYSTEM SYMBOL ON - AND ITS ON AGAIN !! CAN I LEMON LAW THIS LEMON ? I CAN GET THE PAPERWORK FROM MIAMI LAKES AUTOMALL WHERE THE VEHICLE WAS SERVICED DONT REMEMBER THE DATES - MIAMI LAKES WILL HAVE THE RECORDS-

THERE IS AN INTERMITTENT PROBLEM WITH THE NAVIGATION SYSTEM IN MY 2015 CHRYSLER 200C. FROM TIME-TO-TIME, IT SHOWS THAT THE VEHICLE IS SOMEPLACE OTHER THAN WHERE I KNOW IT TO BE. WHEN THAT HAPPENS, THE TIME OF DAY ALSO DISPLAYS INCORRECTLY. THIS LEADS ME TO GUESS THAT THE UNIT IS SOMEHOW PROCESSING THE GPS SIGNAL INCORRECTLY. THE ATTACHED PHOTO WAS TAKEN IN THE PARKING LOT OF A KNOWN LOCATION OF A BUSINESS CALLED PREFERRED CARE AT WALL IN WALL, NJ. IT'S LOCATION IS SHOWN IN THE GOOGLE MAPS SCREENSHOT1 ATTACHED. IN THE PHOTO, YOU CAN SEE THE BLUE AWNING OVER THE ENTRYWAY AND THE THREE FLAG POLES, JUST AS SHOWN IN THE GOOGLE MAPS STREET VIEW. BUT THE NAV SCREEN SHOWS THE VEHICLE TO BE ON ORCHARD CREST BLVD EAST OF ROUTE 34 IN MANASQUAN, NJ, ABOUT 2-1/2 MILES EAST OF THE VEHICLE'S KNOWN POSITION. YOU CAN SEE THE RELATIONSHIP BETWEEN THE TWO LOCATIONS IN SCREENSHOT2 ATTACHED. IN ADDITION, THE NAV SYSTEM IS DISPLAYING THE TIME OF DAY AS 7:03. THE ACTUAL TIME OF DAY AT THE TIME THE PICTURE WAS TAKEN WAS 7:39 AS SHOWN ON THE WATCH ON THE DASH. THAT WATCH IS CONNECTED TO A SMARTPHONE AND DISPLAYS THE TIME OF DAY ACCORDING TO VERIZON WIRELESS. THE CHRYSLER DEALER SAYS THEY CANNOT DO ANYTHING UNLESS I CAN DUPLICATE THE PROBLEM IN THE PRESENCE OF A TECHNICIAN, WHICH IS IMPOSSIBLE BECAUSE THE PROBLEM IS INTERMITTENT. AN UNRELIABLE NAVIGATION SYSTEM IS DANGEROUS FOR A DRIVER WHO MUST NAVIGATE THROUGH UNFAMILIAR AREAS OR MAKE A DETOUR FROM A KNOWN ROUTE. BECAUSE IT IS INTERMITTENT, IT IS ALSO DANGEROUS BECAUSE IS PRESENTS AN UNPREDICTABLE DISTRACTION TO THE DRIVER.

WHEN THE 9-SPEED AUTOMATIC TRANSMISSION DOWNSHIFTS FROM 5TH GEAR TO 4TH GEAR, THE CAR EXPERIENCES A A BRIEF ACCELERATION AS ENGINE SPEED MOMENTARILY INCREASES. THIS PERIOD OF ACCELERATION OCCURS AT THE DOWNSHIFT WHETHER THE CAR IS COASTING OR THE BRAKES ARE BEING APPLIED. THIS PRESENTS A HAZARDOUS SITUATION AS IF THE BRAKES ARE BEING LIGHTLY BEING APPLIED, THE CAR COULD LURCH FORWARD INTO A CAR IN FRONT. OR RESULT IN A POSSIBLE LOSS OF CONTROL IF THE STREET IS ICY OR ODDURS DURING A TURN. I HAVE HAD TWO TRANSMISSION SOFTWARE UPDATES WHICH HAVE NOT ADDRESSED THE PROBLEM.

MY CAR HAS BEEN "JERKING" SINCE I BOUGHT & WAS REPEATEDLY TOLD BY CJD ARLINGTON IN HAT IT WAS THE 9 SPEED TRANNY & THE CAR HAS TO RELEARN MY DRIVING.12/28 MY CAR LOST POWER AND WENT INTO NEUTRAL. IT HAD TO BE TOWED IN.THEY CALLED THE NEXT DAY AND TOLD ME THE CAR DIDN'T STORE ANY ERROR MESSAGES AND WAS SAFE TO PICK UP. I REFUSED AND ASKED THEM TO TEST THE CAR MORE BECAUSE THERE OBVIOUSLY HAD TO BE AN ISSUE SINCE THE CAR CUT OFF & WENT INTO NEUTRAL AS I WAS BRAKING AT A LIGHT.I HAD THE CAR TOWED TO A DIFFERENT CJD IN TOWN & THEY CALLED THE NEXT DAY STATING I NEEDED A NEW ENGINE AND POSSIBLY A NEW TRANNY. THEY ONLY REPLACED THE ENGINE & THE TCM VALVE. I GOT THE CAR BACK(1/6/17) AND THE NEXT MORNING I PULLED OUT ON A STREET AND THE CAR JERKED SO HARD. IT LEFT MY NECK IN PAIN FOR THE REMAINDER OF THE DAY. I CONTACTED CHRYSLER CUSTOMER CARE TO FILE A COMPLAINT. I WAS TOLD TO TAKE THE CAR BACK TO SEE IF THEY COULD FIX THE ISSUE BEFORE A RESOLUTION IS DETERMINED. I WAS TOLD I NEEDED A NEW TRANNY THIS TIME. THE CAR IS STILL JERKING, HESITATING/LAGGING AT TIME, AND VERY SCARY TO DRIVE. I TOOK THE CAR IN LAST WEEK 2/9 WITH COMPLAINTS AND THEY GAVE IT RIGHT BACK A FEW HOURS LATER SAYING THEY DIDN'T SEE ANYTHING WRONG. I SHOWED A VIDEO OF THE CAR RUNNING AND SOUNDING LIKE A LAWN MOVER. THEY SAID THE NOISE WASN'T NORMAL BUT SINCE IT WASN'T SHOWING ANY ERROR MESSAGES OR MAKING THE NOISE THERE THEY COULDN'T KEEP IT. IVE BEEN TRYING TO REACH MY CASE MANAGER(BRIDGETT)WITH FCA & SHE WON'T RETURN MY PHONE CALLS AS USUAL. SHE OFFERED A TRADE IN ASSISTANCE PROGRAM BUT IT HAD TO BE ANOTHER CJD VEHICLE & 2017 WHICH I CAN'T AFFORD & DON'T WANT ANOTHER VEHICLE FROM THEM. IM TIRED OF DRIVING AROUND IN FEAR THAT MY CAR WILL LOSE POWER AGAIN OR CAUSE ME TO GET HIT. IM UPSIDE DOWN & NOBODY SEEMS TO CARE ABOUT I HAVE 8 SERVICE INVOICES ABOUT THIS ISSUE.THE FIRST WAS 5/25. I PURCHASED THE CAR 3/19

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

- ON OCTOBER 25, 2016 THE CAR WENT INTO LIMP MODE AND 'BUCKING' AS I WAS DRIVING DOWN THE ROAD WITH MY HUSBAND AND THREE CHILDREN IN THE CAR. I HAD THE VEHICLE TOWED TO STEW'S. I SPOKE WITH BOB MCKEEHAN AND THE SALES MANAGER, BOTH ASSURED ME THE CAR WAS SAFE AND WILL BE FIXED. - OCTOBER 27TH ' 'SEEMS IT'S AN ELECTRICAL PROBLEM RATHER THAN A TRANSMISSION ISSUE' - OCTOBER 31ST ' 'ORDERED A WIRING HARNESS' - NOVEMBER 1ST ' 'CAR READY TO GO' - ALL PAPERWORK SHOWED RECALLS WERE FIXED - JANUARY 23RD THE CAR AGAIN WENT INTO LIMP MODE AND BEGINS 'BUCKING' IN THE PARKING LOT OF MY OFFICE. THERE WERE ONLY 1610 MILES PUT ON IT FROM OCTOBER - JANUARY 30TH ' PICKED UP THE CAR AND WAS TOLD IT WAS THE CAM SHAFT. - FEBRUARY 4TH ' THE CAR GOES INTO LIMP MODE WITH MY HUSBAND AND CHILDREN IN THE CAR - FEBRUARY 6TH ' CAR TOWED IN. STILL IN THE SHOP. THEY DON'T KNOW WHAT TO DO WITH IT. CAR IS STILL AT THE DEALERSHIP.