2015 CHRYSLER 200 Complaints

FOR THE SECOND TIME NOW CAR STALLS WHILE DRIVING IN TRAFFIC AND QUITS PULLING ALMOST BEEN IN TWO ACCIDENTS.

WHILE BACKING INTO A DRIVEWAY THE BRAKES MADE A LOUD SCREECH/GRINDING NOISE AND DID NOT STOP AS IT NORMALLY WOULD HAVE CAUSING ME TO ALMOST BACK INTO ANOTHER VEHICLE. CHRYSLER HAS ATTEMPTED TO REPAIR THE VEHICLE MULTIPLE TIMES AND THE VEHICLE CONTINUES TO RANDOMLY MAKE THIS SOUND AND FAIL TO STOP NORMALLY. THE DEALERSHIP CLAIMS THAT THE BRAKES ARE PERFORMING NORMALLY AND BESIDES THE SCREECH THERE IS NO PROBLEM WITH THE VEHICLE.

THE ENGINE SLIPS INTO NEUTRAL STATE WHILE DRIVING. FIRST THE "SERVICE PARK BRAKE" INDICATOR CAME ON FOLLOWED BY "SERVICE TRANSMISSION". THEN THE SHIFT INDICATOR LIGHTS ALL TURNED ON (P, N, D, S ). IT WAS THEN NECESSARY TO COAST TO THE SHOULDER. ONCE WHILE ON THE EXPRESSWAY. TURNED ENGINE OFF AND ON AND STILL ALL SHIFT INDICATOR LIGHTS REMAINED ILLUMINATED. IT STAYED IN THIS CONDITION SO THE CAR COULD NOT BE RE-STARTED. ROADSIDE ASSISTANCE PULLED THE LEAD OFF THE BATTERY TO RESET. MY VEHICLE IS NOW IN THE SHOP FOR THE 3RD TIME FOR THE SAME PROBLEM. PRIOR TO THE VEHICLE STALLING COMPLETELY THERE WERE 2 OR 3 INSTANCES WHERE I WAS ABLE TO SHIFT TO NEUTRAL AND THEN TO DRIVE WITHOUT HAVING TO PULL OVER, I THOUGHT IT WAS SOMETHING I WAS DOING UNTIL I REALIZED I HAD BIGGER PROBLEMS.

LEAVING FOR WORK IN THE AM, STARTED MY 2015 CHRYSLER 200, REVERSED OUT OF MY DRIVEWAY, MADE IT TO THE CORNER OF MY CUL DE SAC AND THE ENGINE COMPLETELY SHUT OFF. THERE WAS A MESSAGE IN THE DISPLAY INCLUDING THE WORDS "TRANS," AND "EMERGENCY PARK." THE ENTIRE ELECTRICAL SYSTEM SHUT DOWN AND THE EMERGENCY BRAKE ENGAGED. I COULD NOT PUT THE CAR IN PARK BECAUSE THE GEAR SYSTEM WAS LOCKED UP. WHEN THE TOW TRUCK ARRIVED HE HAD A HARD TIME WITH IT BECAUSE THE EMERGENCY BRAKE WOULD NOT RELEASE, AND THE WHEELS WOULD NOT ROLL. I COULDN'T MOVE THIS CAR IF I WANTED TO. I COULDN'T OPEN THE TRUNK, LOCK THE DOORS, USE FLASHERS, NOTHING... ANYTHING ELECTRICAL WAS OUT OF COMMISSION. MY LOCAL CHRYSLER DEALERSHIP HAD THE CAR FOR TWO DAYS, SAID THEY "PERFORMED MANY SOFTWARE UPGRADES" AND "TEST DROVE IT EXTENSIVELY" AND THAT IT WAS FIXED. 20 MINUTES AFTER I PICKED IT UP, I WAS DRIVING IN THE CENTER LANE OF A 3-LANE HIGHWAY, WITH MY 4 YEAR OLD AND 1 YEAR OLD IN THE CAR, AND THE ENGINE SHUT DOWN AND THE CAR'S POWER AND ELECTRICAL SYSTEM SHUT DOWN ALSO. LUCKILY, I WAS ABLE TO COAST INTO A PARKING LOT. I HAD THE CAR TOWED BACK TO THE DEALER AGAIN. THE MANAGER OF THE DEALERSHIP SAID IF IT HAPPENS AGAIN, I CAN REPLACE THE CAR OR THEY WILL BUY IT BACK. I AM TERRIFIED TO DRIVE THIS CAR AGAIN. I WAS LUCKY THE FIRST TIME, BARELY LUCKY THE SECOND TIME, WHO KNOWS WHAT SITUATION I MIGHT BE IN IF I AGREE TO LET THIS HAPPEN AGAIN? I CANNOT PUT MY CHILDREN IN THIS CAR AGAIN. THIS VEHICLE IS A SUBSTANTIAL SAFETY RISK, AND ALSO POSES ADDITIONAL RISKS TO OTHER DRIVERS ON THE ROAD AROUND IT. SINCE EVERYTHING SHUTS OFF WHEN THIS HAPPENS, IF I WERE TO GET INTO A CRASH AS A RESULT OF IT, THE AIRBAGS LIKELY WOULD NOT DEPLOY, ADDING TO THE RISK OF INJURY. I DO NOT FEEL COMFORTABLE IN A CHRYSLER 200, I NO LONGER WANT THIS VEHICLE.

I WAS MADE AWARE OF A RECALL EFFECTING CERTAIN VIN#S IN THE MODEL YEAR 2015 CHRYSLER 200 LINE. THIS RECALL WAS FOR "CONTAMINATED, DISLODGED OR BROKEN PARKING PAWL OR PARK ROD (NHTSA RECALL ID 15V-090): ". WHEN I SEARCH BY MY VIN# I DO NOT SEE THAT MINE IS INCLUDED BUT I CAN TELL YOU FROM SHORTLY AFTER PURCHASING THE VEHICLE UNTIL NOW, ON A WEEKLY BASIS I WILL PULL INTO A PARKING SPOT/DRIVEWAY AND PUT MY CAR IN PARK AND IT WILL CONTINUE TO ROLL FORWARD OR BACKWARD 1-3 FEET BEFORE IT ACTUALLY STOPS MOVING. IT SEEMS TO ME THAT EITHER THE DEALERSHIP FAILED TO INSPECT THIS CAR PROPERLY BEFORE WE PURCHASED IT OR THAT THAT THERE ARE MORE VIN#S THAT SHOULD BE EVALUATED FOR THE ISSUE. I WOULD BE HAPPY TO TAKE MY CAR TO THE DEALERSHIP SO THAT THEY CAN EXPERIENCE WHAT THIS CAR DOES.

ON APRIL 9, 2015, WITH MY ENTIRE FAMILY IN THE CAR, WE SUFFERED A COMPLETE COMPUTER SHUTDOWN AT 55 MPH JUST FOUR MILES FROM MY HOME. I WAS ABLE TO GET MY CAR ALMOST OFF THE ROAD BEFORE IT COASTED TO A STOP. DURING THIS SHUTDOWN I WAS NOT ABLE TO STEER THE CAR, USE THE BRAKES, USE THE GAS, OR PULL SAFELY OFF THE ROAD. AFTER TUGGING THE SHIFTER NOB INTO PARK AND TRYING TO START THE CAR IT JUST MADE TERRIBLE CLICKING SOUNDS. THE SERVICE LIGHTS WOULD FLASH AND THE CAR WOULD SHAKE AS THE ENGINE WAS MAKING THESE LOUD CLICKING SOUNDS. I WAS NOT ABLE TO RESTART THE CAR AND WAS FORCED TO LEAVE IT WHERE IT SAT FOR THE TOW TRUCK TO ARRIVE. I WAS INFORMED THAT THERE WAS A PROBLEM WITH THE POWER DISTRIBUTION CENTER AND IT NEEDED TO BE REPLACED. I WAS WITHOUT A VEHICLE FOR 7 DAYS FROM THE TIME NEEDED TO GET THE PART AND HAVING TO WAIT FOR A RIDE TO THE DEALERSHIP TO PICK MY CAR UP. THE CAR CONTINUED TO SHIFT AT ODD TIMES AND IT STILL LUNGED WHEN PUT INTO PARK AND LIGHTS WOULD OCCASIONALLY FLASH ON DASHBOARD. I ASSUMED THAT THIS WAS DUE TO THE NEW 9 SPEED TRANSMISSION. ON JULY 23, 2015 AT 1:15PM MY CAR ONCE AGAIN SUFFERED A TOTAL SHUTDOWN IDENTICAL TO THE PREVIOUS ONE. THIS SITUATION WAS FAR MORE FRIGHTENING DUE TO MY SPEED AND LOCATION OF THE SHUTDOWN. I WAS TRAVELING AT 65MPH IN HEAVY TRAFFIC ON I-26 IN NORTH CAROLINA. IF NOT FOR THE ALERT DRIVERS BEHIND ME I WOULD HAVE SUFFERED CATASTROPHIC INJURIES IF NOT DEATH DUE TO LOSING ALL SPEED AND STEERING ON A BUSY INTERSTATE.

WE WERE AT A STOP SIGN WHEN WE HEARD A NOISE AND FELT A JOLT. WE GOT OUT OF THE CAR TO OBSERVE WHAT HAD HAPPENED AND DISCOVERED THAT THE BALL JOINT WAS NOT PROPERLY INSTALLED FROM THE FACTORY. THE PINCH BOLT WAS INSTALLED BUT THE HEAD OF THE BALL JOINT NEVER PASSED COMPLETELY THROUGH. WHEN IT CAME APART, IT CAME APART WITH SUCH FORCE THAT IT JERKED THE AXEL OUT AND CAUSED SOME MINOR BODY DAMAGE. THE RIGHT FRONT TIRE WAS FLIPPED OUT AND TURNED. THE FRONT END OF THE CAR WAS RESTING ON THE FENDER. AS STATED ON THE REPAIR INVOICE...."LOWER BALL JOINT SEPARATED FROM KNUCKLE, DOESN'T APPEAR TO BE FULLY INSTALLED. REPLACED RIGHT FRONT LOWER ARM, KNUCKLE, AXEL, SPLASH SHIELD. RELEARN POWER STEERING AND FOUR WHEEL ALIGNMENT". WE WERE ON OUR WAY TO A WEEK LONG VACATION AND HAD TO SPEND IT IN A DEALERSHIP AND ENTERPRISE RENTAL CAR AGENCY. VEHICLE WAS NOT REPAIRED WHEN WE HAD TO LEAVE AND COME HOME. I HAVE VIDEOS AND PHOTOS. SPOKE TO CHRYSLER CARE WHO SEEMED WILLING TO WORK WITH US. I ADVISED THAT MY DAUGHTER WAS TERRIFIED TO DRIVE THIS CAR AGAIN. WE HAD ONLY HAD IT 2 WEEKS. THIS WAS HER FIRST NEW CAR PURCHASE. SHE IS A FULL TIME NURSING STUDENT AND WORKS A FULL TIME JOB. WE ASKED THAT CHRYSLER JUST REPLACE THE VEHICLE WITH ONE OF EQUAL VALUE AND WAS TOLD BY THE BUYBACK DEPARTMENT THAT THEY WERE REFUSING TO DO THAT AND THAT THIS WAS COVERED UNDER THE WARRANTY. THE VEHICLE IS STILL SITTING AT A CHRYSLER DEALER IN MYRTLE BEACH SC. IT HAS BEEN THERE OVER A MONTH. CHRYSLER HAS REFUSED TO ASSIST US. I HAVE SPOKEN TO AN ATTORNEY AND WAS ADVISED THAT I WOULD NEED TO SUE CHRYSLER CORP. AND THE DEALERSHIP. THIS VEHICLE PASSED 2 INSPECTIONS AT THE DEALER WITH FAULTY ASSEMBLEY. I HAVE COPIES OF ALL PHONE CONVERSATIONS, THE TIME AND NAME OF WHO I SPOKE WITH ALONG WITH A COPY OF THE INVOICE. THANK YOU IN ADVANCE FOR YOUR ASSISTANCE!

THE TRANSMISSON LUNGES AND DELAYS WHEN SHIFTING.THIS DOES NOT HAPPENS ALL THE TIME BUT DOES OCCUR. ONCE AT A STOP LIGHT, WHEN THE LIGHT TURNED GREEN THERE WAS NO RESPONSE WHEN I STEPPED ON THE GAS PEDDLE.AFTER I LET UP ON THE PEDDLE AND PUSHED IT AGAIN THERE WAS A RESPONSE. THE DELAY WAS LONG ENOUGH TO HAVE CARS BLOWING THEIR HORNS BEHIND ME. I FEAR THAT THE TRANSMISSION COULD FAIL ANYTIME.

ON 7/19/15 I WAS DRIVING MY NEWLY PURCHASED CHRYSLER 200S WITH APPROXIMATELY 10300 MILES. WHILE APPROACHING A STOP LIGHT AT 10MPH, THE CAR LOST ALL POWER AND COASTED TO A STOP WITH A "SERVICE TRANSMISSION" MESSAGE FLASHING ON THE SCREEN. I WAS NOT ABLE TO SHIFT THE CAR OUT OF DRIVE, AND THE GEAR SELECTION WAS BLINKING IN DRIVE. I HAD TO SHUT THE CAR OFF AND WAS STRANDED IN THE MIDDLE OF A BUSY ROAD FOR 15 MINUTES. I RESTARTED THE CAR AND WAS ABLE TO DRIVE IT TO THE DEALERSHIP. THEY REPLACED THE TCM MODULE AND RE-FLASHED THE SOFTWARE. ON 7/22/15 I RETURNED TO THE DEALERSHIP TO PICKUP MY CAR. WHILE THE SERVICE TECHNICIAN WAS PULLING THE CAR AROUND, THE CAR'S TRANSMISSION FAILED AND WAS STUCK IN REVERSE THIS TIME, UNABLE TO SHIFT OUT OF REVERSE. THEY REPROGRAMMED THE VALVE BODY AND PERFORMED A RE-LEARN. I PICKED THE CAR UP 7/23/15 AND WAS ASSURED EVERYTHING WAS FIXED. WHILE DRIVING HOME FROM WORK ON 7/24/15 ON THE INTERSTATE (75MPH), THE CARS TRANSMISSION AGAIN FAILED, LEAVING ME WITH NO THROTTLE POWER ON THE INTERSTATE, NEARLY CAUSING A COLLISION WITH A SEMI TRUCK. THE SAME ERROR MESSAGES AS THE FIRST INCIDENT WERE FLASHING ON THE CAR'S SCREEN. I COASTED THE CAR TO THE SITE OF THE INTERSTATE AND SHUT IT OFF COMPLETELY. AFTER 15 MINUTES I RESTARTED THE CAR AND DROVE IT TO THE DEALERSHIP. I AM VERY CONCERNED THIS CAR IS GOING TO GET MYSELF OR SOMEONE ELSE SERIOUSLY INJURED.

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE TRAVELING AT ANY RATE OF SPEED, THE VEHICLE STALLED, ALL OF THE GAUGES FLASHED ON THE INSTRUMENT PANEL AND THERE WAS A SUDDEN LOSS OF POWER EACH TIME THE FAILURE RECURRED. THE CONTACT WAS NOT ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER ONCE AND THEY WERE NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND CONTINUED TO STALL WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,800.