2011 CHRYSLER 200 CONVERTIBLE Complaints

The contact owns a 2011 Chrysler 200 Convertible. The contact stated while driving at unknown speeds, the brake pedal was depressed, and the driver’s and passenger’s side front seats moved unexpectedly. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the plastic underneath the seat was deteriorating. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the junk yard to secure the parts. The failure mileage was approximately 46,900.

ON JAN 3RD 2019 I HAD AN ACCIDENT (FRONT IMPACT) AND THE FRONT AIRBAGS DEPLOYED - BUT THE BIGGEST PROBLEM IS - THE AIRBAGS DID NOT EVEN COME CLOSE TO MY FACE -- IT WAS 10 INCHES AWAY FROM MY FACE AND IMMEDIATELY DEFUSED. I WAS REALLY APPALLED AND I STRONGLY BELIEVE ITS A DEFECTIVE AIRBAG AND IT WAS NO WAY SAVING MY LIFE. BOTH AIRBAGS IN THE FRONT WAS THE SAME WAY. I NEED HELP FROM NHSTA TO INVESTIGATE THE CAR AND IDENTIFY IF INDEED ITS A DEFECTIVE AIRBAG SO WE CAN WORK WITH THE MANAUFACTURER

INITIALLY THE PROBLEM STARTED A COUPLE OF MONTHS AGO, THE CAR JUST SHUT DOWN WHILE DRIVING AND DID RESTART AFTER DISCONNECTING THE BATTERY AND RECONNECTING IT WHILE DRIVING AT 65 MPH 1 WEEK AGO THE CAR JUST SHUT DOWN. THANK GOD I WAS ABLE TO GET IT OVER TO THE SHOULDER TWITH NO POWER STEERING OR POWER BRAKES. IT DID RESTART AFTER DISCONNECTING THE BATTERY AND RESTARTING IT. I CALLED CHRYSLER AND THEY SAID THERE WAS NO RECALL FOR IT SHUTTING DOWN. JUST A PASSENGER RESTRAINT RECALL. LAST FRIDAY I WAS DRIVING ALONG AT 55MPH WHEN IT SHUT DOWN AGAIN. THE CAR COULD NOT BE RESTARTED THIS TIME AND WAS TOWED TO CHRYSLER DEALERSHIP IN LAKEWOOD NJ. THE SERVICE DEPARTMENT IS TELLING ME IT'S MY BATTERY, BECAUSE THEY ARE NOT FINDING ANY ERROR CODES. THERE WAS NOTHING WRONG WITH MY NEWER BATTERY UNTIL I WAS PARKED ON THE SIDE OF THE ROAD FOR OVER AN HOUR WITH MY FLASHERS ON SO I WOULDN'T GET HIT BY THE CARS PASSING BY ME AT 60MPH!! DOES SOMEONE HAVE TO GET KILLED BEFORE THE STALLING ISSUES ARE RECOGNIZED AND REPAIRED??? I AM STILL SEEING COMPLAINTS NOW, OF DRIVERS IN THE LAST 6 MONTHS WHO HAVE JUST SHUT DOWN LIKE ME. THIS PROBLEM IS STILL OUT THERE AND NEEDS ATTENTION BY CHRYSLER ACKNOWLEDGING OWNERS WHEN WE COME IN FOR CARS SHUTTING DOWN. THIS IS NOT A LOW RISK SITUATION,, IT IS LIFE THREATENING AND DOESN'T NEED A TRAGIC DEATH TO OCCUR BEFORE CHRYSLER ACKNOWLEDGES THE PROBLEM IS REAL!! I'M NOW BEING CHARGED BY CHRYSLER CLOSE TO $500 FOR DIAGNOTIC TESTS AND A NEW BATTERY, 137.00 FOR A RENTAL CAR,,, THIS IS UNACCEPTABLE.

TL* THE CONTACT OWNS A 2011 CHRYSLER 200 CONVERTIBLE. WHILE ATTEMPTING TO CLOSE THE ELECTRONIC HARD TOP ROOF, THE MESSAGE "TOP MALFUNCTION" DISPLAYED AND THE HARD TOP ROOF WOULD NOT LOCK INTO PLACE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (LARRY H. MILLER TUCSON CHRYSLER JEEP, 7800 EAST 22ND ST, TUCSON, AZ) WHERE IT WAS DIAGNOSED THAT THE ROOF HEADER MOTOR WAS DEFECTIVE AND NEEDED TO BE REPLACED; HOWEVER, THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.

TL* THE CONTACT OWNS A 2011 CHRYSLER 200 CONVERTIBLE. THE CONTACT STATED THAT THE VENT CONTROL FUNCTION FAILED TO WORK ON THE FRONT PASSENGER SIDE FOR WARM AIR WHEN THE HEATING OPTION WAS UTILIZED. THE FAILURE CAUSED DIFFICULTY DEFROSTING THE FRONT WINDSHIELD. THE DEALER REPLACED THE THERMOSTAT AND FLUSHED THE SYSTEM MORE THAN TWO YEARS AGO, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER (BILL MARSH CHRYSLER DODGE JEEP RAM, 1655 S GARFIELD AVE, TRAVERSE CITY, MI 49686, (231) 941-4141) FOR DIAGNOSTIC TESTING AND REPAIR. THE CONTACT WAS UNCERTAIN IF THE MANUFACTURER WOULD BE ABLE TO PROVIDE A SOLUTION TO THE DEALER TO REMEDY THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND HAD THE VEHICLE DIAGNOSED BY THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

OCC1UPANT RESTRAINT CONTROLLER RECALL. S61/NHTSA 16V-668 I HAVE BEEN TRYING FOR OVER THREE WEEKS TO GET THIS REPAIRED. MY LOCAL DEALERSHIP STATES IT HAS TO BE ORDERED. I CALLED TODAY AGAIN 10/23 AND WAS TOLD ANOTHER TWO MORE WEEKS. THIS IS NOT ACCEPTABLE. DEALER IN QUESTION IS CROWN DODGE IN VENTURA, CA.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHRYSLER 200 CONVERTIBLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AT PEARSON CHRYSLER, DODGE, RICHMOND, VA, AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 CHRYSLER 200 CONVERTIBLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (DOUGLAS CHRYSLER/JEEP IN VENICE, FLORIDA) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

THE PRETENSIONERS ON MY SEATBELTS DON'T SEEM TO BE ENGAGING. NOTICED WHILE STATIONERY.

"TAKATA RECALL" MY CAR CURRENTLY HAS 66,000 MILES. I WAS DRIVING IN THE MOUNTAINS AND THE ENGINE LIGHT AND ETS LIGHT LIT UP. MORE IMPORTANTLY MY SPEED WAS AFFECTED. SINCE THEN, THIS HAS HAPPENED OVER 6 TIMES. 2ND, WAS WET HIGHWAY CONDITIONS. 3RD, AND 4TH ON THE HIGHWAY WITH PERFECT WEATHER, DRIVING AT 75 MPH BOTH ENGINE AND ETS LIGHTS CAME ON AS WELL AS PARKING BRAKE LIGHT AND CAR REDUCED SPEED TO 55 MPH BEFORE I COULD SPEED UP. 5TH, ENTERING A STREET AT A COMPLETE STOP, TURNED RIGHT AND SPED UP BECAUSE OF ONCOMING TRAFFIC. SPEED REDUCED TO 20 MPH AND I ALMOST WAS REAR-ENDED. AFTER THIS NEAR COLLISION, I TOOK TO A CHRYSLER DEALERSHIP. FOR TWO WEEKS, THEY COULD NOT REPLICATE THE PROBLEM AND THEREFORE HAD NO SOLUTION. I DROVE THE CAR WITH THE TECH AND COULD NOT REPLICATE THE PROBLEM. THAT SAME EVENING I WAS BACKING UP FROM A PARKING SPACE AND BOTH LIGHTS CAME ON AND MY SPEED WAS AFFECTED UNTIL MY NEXT STOP. I STOPPED AT A GAS STATION AND WHEN I RE-STARTED THE ENGINE LIGHT REMAINED ON, BUT THE ETS LIGHT WENT OUT. MY SPEED WAS NO LONGER AFFECTED. THE NEXT MORNING 5/24/17 I STARTED MY CAR AND NEITHER LIGHT STAYED ON.