2013 CHRYSLER 300 Complaints

TAKATA RECALL I HAVE RECEIVED 2 NOTICES IN THE MAIL ABOUT 2 RECALLS ON MY CAR. I HAVE NOT RECEIVED ANY OTHER INFORMATION AND IT APPEARS THAT THE ALTERNATOR TO BE REPLACED STILL NO PARTS ARE AVAILABLE ...WITH NO EXPECTED DATE AVAILABLE. THE SAME WITH THE AIRBAGS. I HAVE REGISTERED BOTH RECALLS ON LINE AND AM WAITING FOR MORE INFORMATION.

HAND FREE PHONE DOESN'T WORK. I TOOK THE CAR TO THE DEALER AND WAS TOLD THAT HANDS FREE MODULE INTERNALLY SHORTED AND NEEDS TO BE REPLACED. HAVE READ A LOT OF OTHER OWNERS HAVING SAME PROBLEM.

MY WIFE WAS COMING HOME FROM WORK AND SHE SAID THE RADIO TURNED OFF ON ITS OWN AND WOULDN'T GO BACK ON. THEN SHE SAID SHE BEGAN TO SMELL A "BURNING SMELL" OF LIKE PLASTIC OR BRAKES. SHE THEN SAID THAT THE CAR BEGAN TO SMOKE FROM UNDER THE HOOD, LUCKILY MY WIFE WORKS 5 MILES AWAY FROM HOME. I TOLD HER TO IMMEDIATELY TURN THE CAR OFF TO PREVENT ANYTHING ELSE FROM HAPPENING. I COULD STILL SMELL THE BURNING OF WHAT I LATER FOUND OUT WAS THE ALTERNATOR. I WENT ON THE INTERNET TO CHECK FOR RECALLS AND WAS SURPRISED TO FIND OUT THAT THERE WAS BUT ONLY ON THE V6 ENGINE MODELS BUT APPARENTLY WITH THE SAME EXACT ISSUES. I DISCOVERED IN ANOTHER WEBSITE THAT THERE IS MANY COMPLAINTS ON MY SAME CAR MODEL FROM OTHER OWNERS AS WELL. OUR CAR ONLY HAS 49K MILES AND DID NOT COST US CHEAP AT 45,000. CHRYSLER OUT TO BE ASHAMED FOR NOT POSTING THESE SERIOUS ELECTRICAL COMPLAINTS. MY WHOLE FAMILY HAS BEEN CHRYSLER FOR OVER 45 YEARS SINCE THE DAYS OF PLYMOUTH. PERHAPS ITS TIME TO CHANGE. PLEASE DO NOT WAIT TILL SOMEONE ENDS UP GETTING HURT OR EVEN KILLED OVER THIS SERIOUS MATTER THAT CAN MAKE VEHICLE CATCH-ON FIRE.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING 35 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT TURNED OFF THE VEHICLE, ATTEMPTED TO RESTART IT, BUT THE ENGINE FAILED TO WORK. THE VEHICLE WAS TOWED TO CAR PROS CHRYSLER JEEP DODGE RAM (585 RAINIER AVE S, RENTON, WA 98057) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE CHANGED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AT 800-992-1997, BUT WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THERE IS LOUD CLICKING COMING FROM THE DASH BOARD AREA. TEMPERATURE CONTROL FAILING. THERE IS ALSO PROBLEMS WITH THE SUSPENSION ON THE FRONT END OF THE CAR. THE CV JOINTS ARE FAILING AND THE STRUTS ARE FAILING. THE ROCKERARMS IN THE FRONT SUSPENSION ARE ALSO FAILING. THE CLICKING HAPPENS STATIONARY OR WHILE IN MOTION AND THE SUSPENSION POPPING HAPPENS WHEN THE CAR IS DRIVING.

I WAS IN A CAR ACCIDENT IN JULY . MY CAR WAS TOWED TO CHRYSLER IN ALEX VA MY CAR WAS DIAGNOSED CORRECTLY THE CAR STALLED WAS SMOKING STEERING BRAKES AIR BAG ALL WERE ISSUES. DEALER HAD MY CAR 7/29-9/6.MY CAR STEERING WHEEL WAS TIGHT DRIVING I REPORT IT TO THE DEALER VERBALLY BY EMAIL WITH NO RESPONSE. TWO WEEKS AFTER RECEIVING MY CAR BACK IT SAFE BATTERY MODE LIGHT CAME ON AND BROKE DOWN I RECEIVED A JUMP START TWICE TO RESTART MY CAR. I SLOWLY DROVE OF APPLY LITTLE PRESSURE TO THE BRAKES THE SAFE BATTERY MODE LIGHT LIGHT CAME ON BRAKE ABS LIGHT EMERGENCY BRAKE LIGHT ENGINE LIGHT OTHER WARNING LIGHTS I HAD TO CONTROLL THE STEERING WILL TRYING TO APPLY BRAKES TO DRIVE WITH WAS DIFFICULT WHILE THE DASH IS BLANKING ORANGE AND ON AND OFF. I STOP THE CAR HAD IT TOWED TO CHRYSLER DEALERSHIP TO LEARN WHEN CALLING A 1800 NUMBER MY CAR WAS ON A RECALL LIST FOR ALTERNATOR. I CONTACT CHRYSLER CUSTOMER CARE TO RESOLVE THE RECALL TOLD THERE IS NO RESOLUTION FOR THIS RECALL. I INFORMED OF MY FEARS OF SAFETY AND ASKED FOR A SOLUTION TO AT LEAST RECEIVED A LOANER CAR UNTIL THE RECALL SOLUTION IN 2018 WOULD TAKE PLACE FOR REPAIRS. I WAS YELLED AT HUNG UP ON FOR ASKING FOR A REPLACEMENT RESOLUTION AND TOLD TO HAD THE SAME RECALL PART PLACE IN MY CAR AND PAY FOR IT AND SUBMIT THE RECEIPT TO CHRYSLER FOR REFUND. I INFORMED CHRYSLER I DON'T FEEL SAFE AND FEARFUL OF DOING THIS DUE TO MY EXPERIENCE AND NO SAFE WAY TO ENSURE THAT THIS WOULD NOT CAUSE A FIRE ANOTHER LOSS OF POWER AND CAUSES A ACCIDENT. I WAS TOLD BY CHRYSLER CUSTOMER CARE EACH TIME I CALLED THAT MY ONLY OPTION IS TO REPLACE THE ALTERNATOR WITH ANOTHER ALTERNATOR THAT IS ON RECALL OR WAIT UNTIL CHRYSLER MAKE THE RECALL SOLUTION WHICH THE NEW PART WILL BE AVAILABLE IN 2018 I WOULD HAVE TO LET THE CAR SIT UNRESOLVED AND NOT REPAIRED. I FEEL FORCED INTO THIS OPTION BY CHRYSLER AND THE DEALERSHIP AUTO SERVICE MANGER MIKE

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE THE VEHICLE WAS PARKED, A BURNING ODOR WAS PRESENT AND THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO A LOCAL DEALER (AUTONATION CHRYSLER DODGE JEEP RAM SOUTH SAVANNAH, 8701 ABERCORN STREET, SAVANNAH, GA 31406) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR AND BATTERY FAILED AND NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) AFTER THE FAILURE OCCURRED; HOWEVER, THE PARTS TO REMEDY THE VEHICLE WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED A CASE ON THE CONTACT'S BEHALF. THE MANUFACTURER INFORMED THE CONTACT THAT AN INVESTIGATOR WOULD BE SENT TO HIS LOCAL DEALER TO DIAGNOSE THE VEHICLE. THE CONTACT WAS ALSO INFORMED BY THE MANUFACTURER THAT, IF HE PAID FOR THE REPAIR, HE COULD BE REIMBURSED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT THE ALTERNATOR FAILED. WHILE THE DRIVER DROVE THE LOW BATTERY WARNING LIGHT ILLUMINATED AND A BURNING ODOR EMITTED FROM UNDER THE HOOD. THE CONTACT INSPECTED THE VEHICLE AND REPLACED THE ENGINE OIL AND THE ENGINE OPERATED AS NORMAL. HOWEVER, A FEW WEEKS LATER WHILE ATTEMPTING TO START THE VEHICLE, A BURNING ODOR EMITTED AGAIN FROM UNDER THE HOOD. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE TOP TO THE ALTERNATOR WAS BURNED. THE VEHICLE WAS PARKED AT THE CONTACT'S HOME. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER FOR INSPECTION. THE MANUFACTURER ADVISED THE CONTACT THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. HOWEVER, THE CONTACT WAS ADVISED TO REPLACE THE ALTERNATOR AND HE WILL BE REIMBURSED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER 17V435000 (ELECTRICAL SYSTEM) BUT THE NOTIFICATION WAS NOT RECEIVED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. VIN TOOL CONFIRMS RECALL INCOMPLETE REMEDY NOT YET AVAILABLE.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. AFTER STARTING THE VEHICLE, THE CONTACT NOTICED SMOKE UNDER THE HOOD. THE CONTACT OPENED THE HOOD AND SAW SPARKS AND FLAMES EMITTING FROM THE ALTERNATOR. THE FIRE DEPARTMENT WAS NOT CONTACTED AND THE FIRE EXTINGUISHED ITSELF. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT SPOKE WITH NORMANDIN CHRYSLER JEEP DODGE RAM FIAT (900 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136) WHO STATED THAT PARTS WERE NOT AVAILABLE AND THEY COULD NOT INSPECT THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD CONTACT THE DEALER AND CALL BACK. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM), BUT THE PARTS WERE NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

I STARTED MY VEHICLE AND IMMEDIATELY THE ALTERNATOR STARTED SMOKING. I TURNED OFF THE CAR AND THE ALTERNATOR KEPT ON SMOKING AND RIGHT AFTER THAT I TRIED CHECKING FOR ANY MESSAGES ON THE DASH BOARD BUT THE CAR WAS COMPLETELY DEAD.