2012 CHRYSLER 300 Complaints

NOTHING HAS HAPPENED AS YET BUT I HAVE HAD NO FURTHER CONTACT FROM DEALER ON ALTERNATOR PROBLEM.

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING 15 MPH, THE ENGINE STALLED AND VARIOUS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED WITH A USED ALTERNATOR. THE LOCAL DEALER (STERLING HEIGHTS DODGE CHRYSLER JEEP RAM, 40111 VAN DYKE, STERLING HEIGHTS, MI, 48313) STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

ALTERNATOR WENT OUT WHILE DRIVING. SERVICE DEPARTMENT HAD MY VEHICLE FOR 7 DAYS. WE WENT BACK AND FORTH AS TO WHO WAS GOING TO PAY FOR THE REPAIR THAT WAS COVERED UNDER THE T36 RECALL. 5 DAYS AFTER SAID REPAIR, THE A/C COMPRESSOR IS NOT WORKING.

APRIL TRANSMISSION SOFTWARE PATCH WAS INSTALLED BUT THE PROBLEM STILL OCCURS PERIODICALLY. SINCE PATCH WAS INSTALLED TRANSMISSION HAS LOCKED IN PARK TWICE REQUIRING "EMERGENCY" RELEASE. LAST WEEK I PULLED INTO MY DRIVEWAY, SHIFTED INTO PARK AND REACHED FOR A PACKAGE ON FLOOR. WHILE REACHING CAR ROLLED FORWARD HITTING CORNER OF BRICK GARAGE KNOCKING BRICK WORK LOOSE AND SNAPPING GARAGE DOOR CABLE ON RIGHT SIDE OF DOOR.BRICKWORK MUST BE TAKEN DOWN AND REINSTALLED. AM AWAITING ESTIMATES. PHOTOS ARE ATTACHED.

I WAS PARKING IN A PARKING GARAGE AND THE CAR WENT INTO LOW BATTERY MODE AND THE ABS LIGHT CAME ON. I COULD SMELL BURNING FROM THE ENGINE. I WAS ABLE TO MAKE IT SAFELY TO PARK AS I WAS IN A PARKING GARAGE. I WAS ABLE TO INSPECT UNDER THE HOOD AND WHILE FACING THE ENGINE THEIR WAS SMOKE/BURNING SMELL TO THE LEFT OF THE ENGINE. THE DEALER DID CONFIRM IT IS PART OF THE T36 RECALL AND IS STATING I HAVE TO PAY UP FRONT.

I WAS SENT A RECALL NOTICE THRU THE MAIL AND I WAS GIVEN A APPOINTMENT ON OCTOBER 17TH 2017. I HAD TO END UP CALLING MOSS BROS OF MORENO VALLEY ON SEPTEMBER 23RD 2017 TO ACCELERATE MY APPOINTMENT BECAUSE MY RADIO, DASH AND WINDSHIELD WIPERS WERE ACTING UP AND FLICKERING AT THE SAME TIME. THE VEHICLE ALSO STARTED TO SPUTTER THEN SHUT DOWN. THE SAME THING HAPPENED ON SEPTEMBER 25TH 2017 BUT I CALLED AGAIN BECAUSE MY VEHICLE STOP WHILE MAKING A LEFT TURN AND STOPPED IN THE MIDDLE OF A INTERSECTION. LUCKY AVOIDING AN ACCIDENT BUT I COULDN'T GET IT TO GO IN ANY GEAR AND OR NEUTRAL TO PUSH IT OUT OF THE INTERSECTION. I HAD TO 'YOUTUBE' A VIDEO TO LEARN HOW TO MOVE MY CAR. THIS TIME MOSS BROS IN MORENO VALLEY MOVED MY APPOINTMENT TO SEPTEMBER 26TH 2017 TO DO A DIAGNOSIS TEST TO SEE IF IT EVEN HAD TO DO WITH MY RECALL. I HAD TO PAY THE TOW FEE OF $75.00 TO GET IT TO THE DEALERSHIP, "PAY" FOR A NEW BATTERY WHICH I THINK IT'S B.S. OF $210.00. THE CAR STARTED UP PERFECTLY FINE EVERY TIME. I ALSO KNOW THAT A BAD ALTERNATOR CAN CAUSE THE BATTERY TO OVERLOAD AND OVERWORK WHICH WILL CAUSE IT TO FAIL. I DONT UNDERSTAND WHY I HAVE TO PAY FOR SONETHING THATS BEEN AN ISSUE WIT SO MANY CARS. THE DEALERSHIP CAN'T GIVE ME A STRAIGHTFORWARD ANSWER SO IF SOMEONE FROM YOUR DEPARTMENT PLEASE LET ME KNOW ASAP WHERE TO GO FROM HERE BECAUSE AT THIS MOMENT I'M CAR'LESS/ BORROWING FROM A FAMILY MEMBER.

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AT 800-853-1403 AND STATED THAT THEY WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS INFORMED THAT THE NEXT LETTER WOULD BE SENT IN JANUARY OF 2018. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V435000 (ELECTRICAL SYSTEM) AND 16V240000 (POWER TRAIN); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. WHILE PULLING OUT OF A PARKING LOT, THE VEHICLE SUDDENLY LOST POWER AND CAUSED THE NAVIGATION AND INSTURMENT PANEL TO FAIL. THE CONTACT WAS UNABLE TO SWITCH GEARS AND MOVE THE VEHICLE. PEOPLE NEARBY ASSISTED THE CONTACT WITH PUSHING THE VEHICLE TO A NEARBY DEALER. THE CONTACT HAD THE VEHICLE TOWED TO THE MORLAN CHRYSLER DEALER (374 SIEMERS DRIVE, CAPE GIRADEAU, MO 63701; 573-207-4478 OR 573-388-3217) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND ALSO CAUSED THE BATTERY TO FAIL. THE DEALER DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED DESPITE THE RECALL REMEDY NOT BEING AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND FILED A CASE. THE CONTACT STATED THAT THE CASE WAS BEING ESCALATED, BUT THE CONTACT HAD NOT HEARD ANYTHING AS OF YET. THE APPROXIMATE FAILURE MILEAGE WAS 67,229. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING 40 MPH, THERE WAS AN ABNORMAL BURNING ODOR AND THE VEHICLE STALLED. THE CHECK ENGINE AND BRAKE INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (DALLAS DODGE CHRYSLER JEEP RAM, 11550 LYNDON B JOHNSON FWY, DALLAS, TX 75238) AND THE CONTACT WAS INFORMED THAT SHE MUST PURCHASE A BATTERY BEFORE THE DIAGNOSTIC TESTING WOULD BE COMPLETED. THE CONTACT DECLINED. THE FAILURE MILEAGE WAS 83,000.

THERE IS A RECALL ON MY CAR FOR ALTERNATORS FAILING/OVER HEATING EFFECTING CIRCUITRY, THAT CAN STOP THE CAR WHILE IN MOTION OR END UP IN FLAMES. THIS IS EXTREMELY DANGEROUS I WAS NOTIFIED 3 MONTHS AGO AND STILL NO REMEDY I WANT MY CAR FIXED. I AM SCARED TO DRIVE MY CAR.. MY CAR TRUNK HAS OPENED WHILE DRIVING. PART OF THE SAME PROBLEM?