2013 CHRYSLER 300 Complaints

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V240000 (POWER TRAIN), BUT THE DEALER WAS UNABLE TO SUPPLY THE PARTS FOR MONTHS. WHILE WAITING FOR THE PARTS TO REPAIR THE VEHICLE, THE GEARS FAILED TO STAY IN GEAR AND THE CONTACT CONSTANTLY HAD TO APPLY THE EMERGENCY BRAKE TO ENSURE THAT THE VEHICLE WOULD NOT ROLL WITHOUT WARNING. THE CONTACT EXPERIENCED THE FAILURE WITH THE GEAR BEING PLACED IN DRIVE, PARK, OR REVERSE AND IT WAS NOT FULLY IN GEAR. THE CONTACT HAD TO QUICKLY MANEUVER THE GEAR IN PLACE AND APPLY THE EMERGENCY BRAKE. THE DEALER WAS NOTIFIED OF THE FAILURE FOR MONTHS, BUT THE PART WAS UNAVAILABLE. THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE WHEN THE DEALER WOULD BE ABLE TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

WHILE DRIVING MY 2013 300S THE LIGHTS ON MY DASH BEGAN TO FLASH. A FEW MINUTES LATER MY RADIO CUT OFF AND WOULD NOT CUT BACK ON. ABOUT A MINUTE LATER I GOT A MESSAGE ON THE DASH THAT SAID "BATTERY SAVER MODE". I HAD NO IDEA WHAT WAS GOING ON AND ALL OF A SUDDEN MY THE CAR JUST SHUT DOWN. I HAD NO CONTROL OVER THE CAR, NO BRAKES, NO STEERING... NOTHING. LUCKILY I WAS NOT IN A POSITION WHERE I NEEDED TO AVOID HITTING OTHER CARS BECAUSE I COULD NOT STEER. I THEN STARTED TO SMELL BURNING RUBBER. AFTER THE CAR CAME TO A COMPLETE STOP THE LIGHTS STARTED FLASHING AGAIN AND THEN THE WIPERS CAME ON. (THEY WERE NOT TURNED ON.) THE WIPERS SLOWED AND THEN THE CAR WENT TOTALLY DEAD (AGAIN). I GOOGLED "BATTERY SAVER MODE" AND SAW THAT IT WAS MY ALTERNATOR. I THEN SAW THAT CHRYSLER HAD A RECALL OUT FOR THEIR ALTERNATORS SO I CALLED THEIR RECALL CENTER. I WAS TOLD THAT, "YES, THERE WAS A RECALL." AND I HAD THE RIGHT KIND OF CAR AND THE RIGHT ENGINE BUT MY ALTERNATOR WAS 180 AMPS. (THEY ONLY RECALLED THE 160 AMPS.) I READ MOST OF THE COMPLAINTS AND THEIR EXPERIENCE WAS ALMOST IDENTICAL TO MINE. AND I ALSO READ THAT THERE WERE PEOPLE WITH THE 180 AMPS HAD THE SAME EXPERIENCE AND WAS ALSO TOLD THE SAME THING AS I WAS TOLD BY CHRYSLER ("AT THIS TIME WE ONLY HAVE A RECALL OUT FOR 160 AMP ALTERNATORS. SAVE YOUR RECEIPT AND IF AND WHEN WE DO A RECALL ON THE 180 AMPS WE WILL REIMBURSE YOU."). REALLY!? MY TOTAL COST WAS $1260 (ALTERNATOR, BATTERY AND A BELT). COME ON CHRYSLER YOU KNOW THAT THESE ALTERNATORS ARE BAD (BOTH 160 AND 180)! I GUESS UNTIL SOMEONE REPORTS A DEATH THEY WON'T RECALL THE 180 AMP. I WOULD TELL ANY BUYER OF THE 300 TO BEWARE. I PERSONALLY WILL NEVER PURCHASE A CHRYSLER AGAIN. (I HAVE OWNED 2.) NO MATTER HOW COOL THEY LOOK.

WE WERE DRIVING AND SUDDENLY ABS BRAKE AND ALERT LIGHT CAME ON AND WE GOT MSG ON DASH BOARD THAT SAY SERVICE TRANSMISSION ,SHUT OFF ENGINE TO ENGAGE PARK , WE PULLED OUT OF TRAFFIC AND STOPPED ON THE SIDE OF ROAD AND PUSHED THE TURN OFF BUTTON BUT THE ENGINE DO NOT CUT OFF AND THE GEAR WILL NOT DIS ENGAGE FROM DRIVE AND NOR SHUTT OFF , WE WERE SCARED WE DONT KNOW WHAT TO DO AS WE CANNOT SHUT OFF THE CAR AND IF WE JUMP OUT OF CAR THE CAR IS STILL RUNNING AND IN DRIVE DRIVING SO WE KEEP ON PUSHING THE POWER OFF AND FINALLY IT TURNED OFF AND WE WANT TO LET YOU KNOW THAT YOU LOOK INTO IT AS IT IS VERY SCARY AND FEAR FULL .WE MADE A MOVIE AND POSTED ON YOUTUBE AS WE CANT SENT IT TO YOU , THE LINK IS HTTPS://YOUTU.BE/LTL81SLADEO . THE EXACT MILES ON VEHICLE IS APPROX 30400 AS VEHICLE IS AT HOME.

TOOK VEHICLE TO DEALER TO REPAIR AC ISSUE. WAS GIVEN VEHICLE AND DRIVE IT LESS THAN A MILE WHEN THE VEHICLE DASH STATED "TRANSMISSION SHUT VEHICLE OFF AND PUT IN PARK" WHEN I ATTEMPTED TO PLACE IT IN PARK THE GEAR SHIFT WOULD NOT COME OUT OF DRIVE. THE ONLY WAY TO STOP THE VEHICLE IS TO PUT ON THE EMERGENCY BRAKE.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING 65 MPH, THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE WOULD INDEPENDENTLY SHIFT OUT OF GEAR WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

ON 7.4.16 AT APPROXIMATELY 9PM, I WAS AT A TRAFFIC INTERSECTION WAITING FOR THE LIGHT TO TURN GREEN. SUDDENLY, MY CAR RADIO SHUT DOWN, AND ON THE INFORMATION SCREEN, A 'BATTERY SAFE MODE' MESSAGE APPEARED. THEN THE LIGHTS WENT DIM, THE INFO-SCREEN FLASHED WHITE, AND THE WINDSHIELD WIPERS STARTED MOVING VERY SLOWLY. AT THAT POINT, I TRIED TO PUT THE CAR IN NEUTRAL AND SHUT IT OFF, BUT THE SHIFTER WAS NOT RESPONSIVE. THEN, ALL THE SCREENS WENT OUT AND THE CAR DIED. I CALLED MY ROADSIDE ASSISTANCE TO COME TO EITHER JUMP OR TOW MY CAR. THE TECHNICIAN SHOWED UP AND TRIED TO JUMP START THE VEHICLE, BUT TO NO AVAIL. THE CAR WAS THEN TOWED TO A REPAIR SHOP. THE REPAIR SHOP DISCOVERED THAT THE 180 AMP ALTERNATOR WAS FRIED (IN THEIR WORDS) AND THE ALTERNATOR FRIED THE BATTERY AS WELL. THE REPAIRS TOTALED APPROXIMATELY NINE HUNDRED DOLLARS! (NOTE) THE FIRST NEW ALTERNATOR THEY INSTALLED WAS FAULTY. FOR A CAR UNDER 3 YEARS OLD, MAINTAINED IMPECCABLY, THIS IS RIDICULOUS TO HAVE AN ALTERNATOR FAIL IN SUCH A SHORT PERIOD OF TIME. I FILED A COMPLAINT WITH CHRYSLER CORP. AND DISCOVERED THAT THERE WAS A RECALL ON A 160 AMP ALTERNATOR IN THE CHRYSLER 300. I ASKED AND THEY ADVISED ME THAT THE MANUFACTURER FOR BOTH THE 160 AND 180 AMP ALTERNATORS IS THE SAME. THE RECALL (OCTOBER 8, 2014) FOR THE SMALLER 160 AMP ALTERNATOR IS ; NHTSA RECALL #14V-634, AND CHRYSLER RECALL # P60 RESPECTIVELY. IT SEEMS LIKE THE PROBLEM EXISTS ON BOTH ALTERNATORS. CHRYSLER CORP. SHOULD TAKE A PROACTIVE AND NOT REACTIVE STANCE AT THIS POINT.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE THE GEAR SHIFTER STICK WAS PLACED IN THE PARK POSITION, THE VEHICLE ROLLED BACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 56,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. AFTER ATTEMPTING TO PLACE THE VEHICLE IN THE PARK POSITION, EXITING THE VEHICLE, AND RELOCATING TO THE TRUNK AREA, THE VEHICLE INDEPENDENTLY MOVED AND ROLLED OVER THE CONTACT. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED SERIOUS UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN) AFTER THE FAILURE OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 10/18/16*LJ*JS

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PART FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.