2013 CHRYSLER 300 Complaints

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND THE ABS AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY AND ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 60,000. ....UPDATED 08/29/16 *BF UPDATED 6/18/18*JB

MY VEHICLE IS A CHRYSLER 300S AND HAS AUTO SHIFT "PADDLES" LOCATED A FEW INCHES FROM THE STEERING WHEEL AND THE AUDIO SYSTEM CONTROLS. ANY SLIGHT TOUCH TO THESE PADDLES WHILE DRIVING CAUSES THE VEHICLE TO IMMEDIATELY DOWNSHIFT INTO FIRST GEAR, REGARDLESS OF HOW FAST YOU ARE TRAVELING. ACCORDING TO THE OWNER'S MANUAL THIS DOWNSHIFTING INTO FIRST GEAR SHOULD BE NO PROBLEM, BUT I STRONGLY DISAGREE. I CAN SEE THE RPMS SOAR AS MY VEHICLE TRIES TO GO 70 MPH IN FIRST GEAR. THIS IS A DANGEROUS ADD-ON THAT FEW DRIVERS WANT OR NEED. I HAVE ASKED WHETHER THESE "PADDLES" CAN BE DISABLED AND HAVE BEEN UNABLE TO FIND A SOLUTION. THESE PADDLES ARE NOT ONLY WORTHLESS TO THE AVERAGE DRIVER, BUT ARE A MAJOR HAZARD ON THE HIGHWAY. LESS THAN 30 MINUTES AFTER I BOUGHT MY NEW VEHICLE IT SHIFTED INTO FIRST GEAR WHILE ON CHICAGO EXPRESSWAYS TRAVELING AT OVER 70 MPH. I HAD NO OPTION BUT TO PULL INTO THE EMERGENCY LANE AND STOP. ONCE I TURNED OFF MY VEHICLE AND RESTARTED IT, THE CAR WAS IN THE CORRECT GEAR, BUT THEN I HAD THE PROBLEM OF MERGING INTO 70 MPH TRAFFIC ON A BUSY INTERSTATE HIGHWAY. SINCE THEN, I HAVE LEARNED TO SHIFT INTO NEUTRAL WHENEVER THE "PADDLES" ENGAGE - A VERY POOR SOLUTION WHEN DRIVING ON EXPRESSWAYS. I VIEW THESE "PADDLES" AS AN POORLY CONCEIVED ENGINEERING IDEA THAT NEEDS TO BE CORRECTED BEFORE THIS INADVERTENT DOWNSHIFTING INTO FIRST GEAR CAUSES ACCIDENTS OR DEATHS. I ALSO WONDER WHAT ALL OF THIS DOWNSHIFTING IS DOING TO QUALITY OF MY TRANSMISSION. - [XXX] , CHICAGO, IL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WITH THE ENGINE TURNED OFF AND THE GEAR LEVER SHIFTED INTO PARK, THE VEHICLE ROLLED AWAY AFTER THE CONTACT EXITED THE VEHICLE. AFTER RE-ENTERING THE VEHICLE, THE CONTACT OBSERVED THAT THE GEAR WARNING INDICATOR ILLUMINATED THAT THE TRANSMISSION WAS IN DRIVE EVEN THOUGH IT WAS IN PARK. THE PARKING BRAKE WAS ENGAGED BEFORE EXITING THE VEHICLE A SECOND TIME. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PERMANENT REMEDY WAS UNDER DEVELOPMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT THE VEHICLE DID NOT REGISTER THE SHIFTER IN THE PARK POSITION AND THE VEHICLE ROLLED AWAY. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE. THE FAILURE RECURRED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE THE CONTACT WAS EXITING THE VEHICLE, THE GEAR SHIFTED FROM PARK TO REVERSE WITHOUT WARNING. AS A RESULT, THE CONTACT WAS DRAGGED ON THE GROUND. THE PASSENGER IN THE VEHICLE HAD TO MOVE OVER AND DEPRESS THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE CONTACT RECEIVED LEG AND FACE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. SHORTLY AFTER THE INCIDENT, THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN), WHICH WAS DIRECTLY RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT A SECOND NOTICE REGARDING THE REMEDY WOULD BE ISSUED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT THE VEHICLE JERKED, THE ENGINE FAILED, AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ENGINE ROUTING SENSOR PRODUCED A FAILURE CODE. THE ENGINE ROUTING SENSOR WAS REPLACED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE ENGINE LIGHT REMAINED ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE EXHIBITED GEAR SHIFTING FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. ...UPDATED 11/01/16 *BF *JS

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE THE VEHICLE WAS PARKED, IT ROLLED AWAY AND CRASHED INTO A VAN WITHOUT WARNING. BOTH VEHICLES WERE DENTED, BUT DRIVABLE. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 57,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE THE VEHICLE WAS IN PARK, IT BEGAN TO ROLL BACKWARDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A PART FROM THE SHIFTER WAS LOOSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000. UPDATED 06/29/16*LJ

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE ENGINE STALLED. THE FAILURE RECURRED MULTIPLE TIMES AND ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT ABLE TO RESTART BUT THE VEHICLE WAS NOT TOWED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING 45 MPH, THE WARNING LIGHTS ILLUMINATED AND KEPT BLINKING. THE VEHICLE COMPLETELY SHUT DOWN IN THE MIDDLE OF THE HIGHWAY. THE VEHICLE WOULD NOT SHIFT INTO NEUTRAL AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT NOTIFIED THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.