2012 CHRYSLER 300 Complaints

THE BATTERY SAVER MODE INDICATOR LIGHT CAME ON IN MY CHRYSLER 300 WHILE MY WIFE WAS DRIVING ON A CITY STREET AND THEN THE ENGINE STARTED SMOKING. SHE HAD ONLY BEEN DRIVING THE CAR FOR ABOUT 15 MINUTES. SHE WAS ABLE TO PULL INTO A PARKING LOT AND THEN THE CAR COMPLETELY SHUT DOWN. THE CAR CONTINUED SMOKING FOR AT LEAST 15 MINUTES. THIS IS TERRIBLE AND DANGEROUS!! THE DEALER SAYS THE ALTERNATOR AND BATTERY NEED TO REPLACED. THERE IS A RECALL ON THE CHRYSLER 160 ALTERNATOR FOR THIS PROBLEM. THIS CAR HAS A 180 ALTERNATOR AND CHRYSLER HAS NOT RECALLED IT EVEN THOUGH IT IS THE SAME PROBLEM! *TR

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA RECALL - IT HAS NOW BEEN OVER 6 MONTHS SINCE I RECEIVED NOTIFICATION OF THE RECALL.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V352000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING 20 MPH, THE BATTERY SAFE MODE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT TURNED OFF THE VEHICLE AND WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BATTERY AND ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,642.

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE THE GEAR SELECTOR WAS PLACED IN PARK ON AN INCLINE, THE VEHICLE ROLLED BACKWARDS AND FORWARD SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. UPDATED 03/03/17*LJ *AS

ON 12/22/16, I USED MY CAR FOR WORK AND LATER CHRISTMAS SHOPPING WITH NO PROBLEM. AT 9:00 PM, MY HUSBAND, GRANDDAUGHTER AND I WERE ON THE FREEWAY TRAVELING ABOUT 60-65 MPH WHEN THE BATTERY SAVE MODE LIGHT CAME ON. I SMELLED SMOKE SO MY HUSBAND MERGED OVER TO THE FAR RIGHT, STILL TRAVELING ABOUT 50-55 MPH. THE CAR BEGAN TO SHUT DOWN, FIRST THE RADIO, THEN INSIDE PANEL LIGHTS, HEADLIGHTS, AIRBAG WARNING LIGHTS, BRAKE LIGHTS, WINDSHIELD WIPERS UP, AND CAR SLAMMED INTO PARK WHILE MOVING. FELT LIKE WE WERE REAR ENDED. VERY SCARY. LUCKILY, WE WERE ABLE TO COAST DOWNHILL OFF THE SIDE OF THE FREEWAY, BARELY MAKING IT OFF, WITH THE BACKEND OF THE CAR IN JEOPARDY OF BEING HIT. THE THREE OF US WERE STRANDED THERE ON THE SIDE OF THE ROAD UNTIL 1:30 AM, IN A NOT SO LIT AREA, UNTIL AAA ARRIVED. NONE OF US KNEW HOW TO PUT THE CAR IN NEUTRAL SO IT HAD TO BE FORCED ON AND OFF THE FLAT BED. THE NEXT DAY, I NOTIFIED CHRYSLER AND FOUND OUT THERE WAS A RECALL ON THE ALTERNATOR FOR THIS SAME MAKE, MODEL AND YEAR. MY CARE # IS 30764006. HOWEVER, I WAS TOLD THAT MY CAR WAS NOT COVERED BECAUSE IT HAD A 180 AMP ALTERNATOR INSTEAD OF 160 AMP. I WAS TOLD BY [XXX] TO HAVE MY CAR TOWED TO MOTOR VILLAGE LA FOR AN OFFICIAL DIAGNOSIS AND THAT SHE (CHRYSLER) WOULD TRY TO HELP ME GET IT APPROVED TO BE FIXED UNDER THE RECALL. MOTOR VILLAGE QUOTED ME $1200 TO FIX AND DENIED THE RECALL CLAIM. MY FAMILY AND I ALMOST LOST OUR LIVES THAT EVENING, AND I WASTED TIME WITH CHRYSLER RECALL. I HAD TO GET THE CAR TOWED ELSEWHERE BECAUSE I COULD NOT AFFORD $1200 FOR REPAIR. FURTHERMORE, WHEN I CALLED BACK, I WAS NOT ABLE TO SPEAK WITH [XXX] AND OF COURSE, THE STORY HAD CHANGED. THEY NO LONGER OFFERED HELP, ONLY APOLOGIES. AS A RESULT, I LOST TIME OFF WORK AND WAS WITHOUT A CAR FOR A WEEK. I AM REQUESTING REIMBURSEMENT FOR MY $130.00 DIAGNOSTIC CHARGE PAID TO MOTOR VILLAGE. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

FIRST SIGN WAS IT KEPT SAYING LOW POWER MODE ACTIVATED. I TOOK IT IN TO DEALERSHIP BUT THEY SAID EVERYTHING WAS FINE. A MONTH LATER I WAS DRIVING ON THE HIGHWAY AND EVERYTHING ELECTRICAL TURNED OFF (STEERING, ABS, BATTERY, ETC.) AND THE CAR STARTED SMOKING HEAVILY. MY CAR STALLED OUT IN THE MIDDLE OF THE HIGHWAY AND I HAD TO PUSH IT TO THE SIDE OF THE ROAD. VERY VERY SCARY TO LOSE ALL CONTROL OF YOUR CAR ALL OF A SUDDEN WHEN DRIVING AT HIGH SPEEDS. I PULLED OVER AND GOT CAR TOWED AWAY ONLY TO FIND OUT THAT THE ALTERNATOR WAS MESSED UP CAUSING THE BATTERY AND SERPENTINE BELT TO GO OUT AS WELL. I ASKED IF MY 300 WAS COVERED PART OF THE FAULTY ALTERNATORS BUT APPARENTLY MY VIN DOESN'T COVER THE RECALL SO HERE I AM HOPING TO CAUSE AWARENESS SO I CAN GET MY $1500 BILL COVERED ESPECIALLY SINCE THE CAR ONLY HAS 80,000 MILES ON IT. 2012 CHRYSLER/DODGE/JEEP ARE KNOWN TO HAVE FAULTY ALTERNATORS BUT MY VIN IS NOT PART OF THE "BAD BATCH" SO PLEASE EXPAND THIS RECALL.

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE IN PARK WITH THE ENGINE STILL RUNNING, THE DRIVER EXITED THE VEHICLE. MOMENTS LATER, THE VEHICLE ERRONEOUSLY ROLLED BACKWARDS APPROXIMATELY TEN FEET. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT INDICATED THAT A SOFTWARE UPDATE WAS PERFORMED IN SEPTEMBER OF 2016 FOR NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN), BUT THE FAILURE STILL OCCURRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 78,000.