2013 CHRYSLER 300 Complaints

I CAN HEAR A VERY LOUD KNOCKING NOISE IN THE DASH BEHIND MY INSTRUMENT PANEL. IT STARTS EACH TIME THAT I TURN ON THE HEATER, THE AC AND DEFROSTER. THIS LOUD KNOCKING SOUNDS CONTINUES EVEN WHEN MY CAR IS TURNED OFF. ALSO THERE'S FLAKING NOISES IN MY ENGINE/TRANSMISSION- MY CAR IS UNDER 35K MILES.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNED A 2013 CHRYSLER 300. WHILE DRIVING 53 MPH, THE VEHICLE LOST POWER WITHOUT WARNING AND RESUMED INDEPENDENTLY; HOWEVER, THE BRAKES FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A CEMENT BARRIER, ROLLED OVER, AND LANDED IN A DITCH. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT AND THE FRONT AND REAR SEAT PASSENGERS SUSTAINED FACIAL LACERATIONS AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.

DRIVING ON FREEWAY BATTERY SAVER MODE CAME ON THEN AFTER ALL THE LIGHTS ON MY DASH STATED FLASHING THEN AFTER MY CAR STALLED I HAVE NO CONTROL IN MY VEHICLE THEN ALMOST CRASH INTO SOMEONES VECHICLE.

WHILE DRIVING MY 2013 CHRYSLER 300S ON THE HIGHWAY THE LIGHTS ON MY DASH STARTING FLASHING. ABOUT ANOTHER MILE MY RADIO SHUT OFF AND WOULD NOT COME BACK ON. I CAME UPON MY EXIT AND STOPPED AT THE STOP LIGHT AND THEN MY STABILITY CONTROL AND ABS LIGHT CAME ON. I DROVE A LITTLE FURTHER AND I HEARD THIS WHINING NOISE AND A MESSAGE POPPED UP. I CHECKED THE MESSAGE AND IT SAID "BATTERY SAVER MODE". I TURNED IN TO MY NEIGHBORHOOD AND RIGHT WHEN I WAS TURNING THE CORNER THE CAR COMPLETELY SHUT DOWN CAUSING ME TO LOSE CONTROL (NO POWER STEERING) AND NO BRAKES. WHEN THE VEHICLE CAME TO A COMPLETE STOP THE DASHBOARD LIT UP AGAIN AND THE WINDSHIELD WIPERS CAME ON I LOOKED AT THE CONTROL AND THEY WERE NOT TURNED ON AND I COULD NOT TURN THEM OFF. EVENTUALLY THE WIPERS STOPPED AND ALL POWER WAS LOST, NO INSIDE LIGHTS, NO RADIO, NO TOUCH SCREEN, NO HEAD LIGHTS...NOTHING! I GOOGLED "BATTERY SAVER MODE" AND READ THAT IT WAS POSSIBLY MY ALTERNATOR. I THEN SAW WHERE THERE WAS A RECALL FOR CHRYSLER ALTERNATORS WITH DESCRIPTIONS OF THE SAME SCENARIO THAT I JUST HAD, SO CALLED THE RECALL CENTER. I WAS TOLD THAT MY CAR DID NOT FALL UNDER THE RECALL BECAUSE I DID NOT HAVE 160 AMP (I HAVE 180). FROM WHAT I'VE BEEN READING THERE ARE ISSUES WITH THE 180 AMPS ALSO, BUT CHRYSLER HAS NOT RECALLED THOSE. I WAS TOLD BY THE RECALL CENTER TO HOLD ON TO MY RECEIPTS FOR THE REPAIRS BECAUSE "IF AND WHEN" THEY DO A RECALL ON THE 180 AMPS I CAN BE REIMBURSED. MEAN WHILE THOSE OF US WITH THE 180 AMPS ARE TAKING A CHANCE ON OUR LIVES! COME ON CHRYSLER YOU ALL KNOW THAT THESE ALTERNATORS ARE BAD....180 AND 160 AMPS!!!

ALTERNATOR FAILED UBRUPTLY ON 2/19/16 AT APPROX 3PM I WAS DRIVING HOME WHEN MY 2013 CHRYSLER 300 BEGAN TO MAKE A NOISE FROM THE FRONT ENGINE AREA AND I NOTICED WHAT TO SEEM LIKE A RUBBER BURNING TYPE ODOR. I KEPT DRIVING AND SUDDENLY MY BATTERY WARNING LIGHT CAME ON AND A MESSAGE ON MY CONSOLE INDICATING "BATTERY SAVING MODE". WITHOUT FURTHER WARNING, MY VEHICLE SHUT DOWN IN THE MIDDLE OF THE ROAD AND ALMOST COLLIDED WITH THE VEHICLE IN FRONT. MY DAUGHTER AND I EXITED THE VEHICLE WHEN SMOKE BEGAN TO FILL THE INSIDE OF THE VEHICLE. I OPENED THE HOOD AND NOTICED THE ALTERNATOR WAS MAKING A CRACKLING AND SIZZLING NOISE AND A LARGE AMOUNT OF SMOKE WAS COMING FROM THE ALTERNATOR. I ATTEMPTED TO TURN THE CAR ON TO ROLL UP MY WINDOWS AND THERE WAS NO POWER. I THEN CALLED CHRYSLER ROADSIDE ASSISTANCE AND A TOW TRUCK WAS DISPATCHED. THE TOW GUY INDICATED THAT IT APPEARED IT WAS TOTAL ALTERNATOR FAILURE AND AS A RESULT MY BATTERY WAS ALSO "FRIED". THE TOW GUY HAD TO UNLOCK THE GEARS MANUALLY IN ORDER TO MANUVER THE CAR ONTO THE TOWING BED. THE VEHICLE WAS TOWED TO ROGERS & ROGERS AUTO ON 2/20/16 IN THE A.M. AT ABOUT 12 NOON THE TECHNICIAN CALLED TO INFORM THAT IN FACT THE ALTERNATOR HAD FAILED RESULTING IN DAMAGE TO THE VEHICLE'S BATTERY AS WELL. HE ALSO INDICATED THAT THIS VEHICLE WAS NOT ON THE RECALL LIST BUT THE CIRCUMSTANCES WERE ALMOST IDENTICAL TO THE RECALL ISSUED IN FEBRUARY 2015. HE SUGGESTED WE CALL CHRYSLER CUSTOMER SERVICE FOR INFORMATION OTHERWISE WE WOULD BE RESPONSIBLE FOR ALL REPAIRS.

I RECEIVED A SAFETY RECALL NOTICE IN THE MAIL IN JAN 2015 CONCERNING THE ALTERNATOR. I HAVE CONTACTED THE DEALERSHIP 8 TIMES OVER THE COURSE OF THE LAST YEAR AND THEY KEEP TELLING ME I AM ON THE LIST AND THEY WILL GET TO ME. WE ARE NOW GOING ON 14 MONTHS AND NO ACTION. THE DEALERSHIP I HAVE BEEN CALLING IS : NYLE MAXWELL SUPERCENTER   ADDRESS: 13401 RANCH RD 620 N, AUSTIN, TX 78717 I HAVE TALKED WITH TROY AT EXTENSION 8011 ON THIS MATTER. I HAVE KEPT A CALL LOG ON ALL 8 OF MY INQUIRIES OVER THE COURSE OF SAID 14 MONTHS AND THE LAST CALL WAS ON 11-21-15. STILL NO MOVEMENT IN GETTING THIS 'WHAT SEEMS TO BE SERIOUS' ISSUE. IS THIS NORMAL ' CHEERS~ [XXX] 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'

VEHICLE SHIFTER WILL NOT OPERATE PROPERLY, THERE ARE TIMES I THOUGHT CAR WAS IN PARK AND IT WAS IN REVERSE. I MOVE SHIFTER FROM PARK TO DRIVE AND IT IS STILL IN PARK. GO TO PUT IT IN REVERSE AND IT BYPASSES THE GEAR. TIMES I PUT IT IN DRIVE AND IT IS IN NEUTRAL. TAKEN CAR BACK TO DEALER FOR PROBLEM AND WAS TOLD TO LIVE WITH IT, NOTHING CAN BE DONE. ONE TIME I GOT OUT THINKING CAR WAS IN PARK AND IT WAS IN REVERSE AND STARTED TO MOVE, LUCKILY I WAS IN A FLAT PARKING AREA AT THE TIME.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. ON SEVERAL OCCASIONS, THE VEHICLE STALLED AFTER THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE RESTARTED; HOWEVER, THE VEHICLE WAS IN BATTERY SAFE MODE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT WHEN THE WINDSHIELD WIPERS WERE ACTIVATED, THE INSTRUMENT PANEL BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A DEALER BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.