2013 CHRYSLER 300 Complaints

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED A NOTICE THAT MY 2013 CHRYSLER 300 WAS UNDER A RECALL FOR ALTERNATOR ISSUES. I ALREADY HAD NOTICED THAT MY VEHICLE WARNING LIGHTS HAD FLASHED THE ALTERNATOR WITH THE LIGHTNING BOLT TWICE RECENTLY. THEN MY CRUISE WENT OUT, ABS SERVICE LIGHT CAME ON AND STAYED ON AND MY TRACTION CONTROL LIGHT CAME ON AND STAYED ON. THE DAYS AFTER I REVIEWED THE RECALL NOTICE I SCHEDULE AN APPOINTMENT TO HAVE MY CAR SERVICES AT [XXX] IN SAVANNAH GA, OFF ABERCORN ST. WHEN THE SERVICE PERSON TOOK MY CAR I IDENTIFIED THE ISSUES AND HE SAID THAT HE WILL CHECK IT OVER TO INCLUDE CHECKING THE WHEEL SENSORS. NOTING THE WHEEL SENSORS SPECIFICALLY, MADE ME A BIT SUSPICIOUS. LATER HE CALLED ME AND STATED THAT A WHEEL SENSOR WENT BAD AND IT WAS NOT RELATIONAL TO THE RECALL NOTICE. HE SAID HE HAS THE PART AND IT WOULD BE $187 TO FIX IT. I STATED THAT THE NOTICE STATES THAT THE WHEEL SENSOR COULD BE IMPACTED. HE SAID, NO SIR IT READS THE MODULE NOT THE SENSOR AND THEY ARE NOT CLOSE TO EACH OTHER. I FIND THIS TECHNICALITY NOT FAIR TO THE CONSUMER AND I FEEL THAT THIS SHOULD BE INCLUDED IN THE RECALL. MY CAR HAS 39K MILES ON IT, IS SERVICED REGULARLY AND HAS NEVER HAD AN ISSUE. I FIND IT HARD TO BELIEVE THAT THE CRUISE, ABS, AND TRACTION CONTROL GOING OUT AT THE SAME TIME HAS NOTHING TO DO WITH THE RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT THE LOW BEAMS AND THE PARKING LIGHTS WERE EXTREMELY DIM. UPON PARKING DURING EVENING HOURS, THE VISIBILITY WAS POOR ON THE LOW BEAM HEADLIGHTS AND THE PARKING LIGHTS. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 7/10/15*CN UPDATED 03/01/16.8JB

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED WHILE REVERSING AT APPROXIMATELY 2 MPH, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE RECURRED TWICE. IN ADDITION, THE VEHICLE UNINTENDED INCREASED ACCELERATION ON NUMEROUS OCCASIONS. THE VEHICLE WAS INCLUDED UNDER NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHEN THE CONTACT PRESSED THE START ENGINE BUTTON, THE VEHICLE FAILED TO START AND THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,355.

IN NOVEMBER 2014 I RECEIVED A SAFETY RECALL P60 / NHTSA 14V-634 INDICATING THE ALTERNATOR DIODES HAVE AN ISSUE, CAUSING FAILURE TO ENGINE, OR POSSIBLE FIRE. I HAVE BEEN UNABLE TO GET THE ALTERNATOR REPAIRED, OR REPLACED. THE DEALER, AND MANUFACTURE IS TELLING ME THEY DO NOT HAVE THE PARTS, AND I AM AFRAID TO DRIVE MY CAR. PLEASE ASSIST IS GETTING THIS ISSUE FIXED. *TR

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT INDICATED THAT THE VEHICLE STALLED WITHOUT WARNING AND WAS UNABLE TO BE DRIVEN. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/19/15*CN THE CONSUMER STATED THE RECALL REPAIR WAS COMPLETED ON APRIL 20, 2015. UPDATED 06/02/15*JB