2012 CHRYSLER 300 Complaints

(P60/NHTSA 14V-634) I OWN A 2012 CHRYSLER 300. WHILE DRIVING ABOUT 5 MPH IN A PARKING LOT, THE RADIO STATED CUTTING ON AND OFF, THE BATTERY ICON FLASHED ON AND OFF AND I LOST ALL POWER TO THE VEHICLE. I OPENED THE HOOD AND SMOKE WAS COMING FROM THE ALTERNATOR. AAA CAME AND TRIED TO JUMP -START THE VEHICLE, BUT THE BATTERY WAS COMPLETELY DEAD. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY WAS THE CAUSE OF THE FAILURE. THE BATTER AND THE ALTERNATOR WERE REPLACED. IN 2015, A LETTER WAS SENT TO CERTAIN CHRYSLER 300 OWNERS WHOSE VEHICLE WAS EQUIPPED WITH A 3.6L ENGINE AND A 160 AMP ALTERNATOR TO TAKE THEIR VEHICLE TO A CHRYSLER DEALER AND GET THE ALTERNATOR REPLACED, FREE OF CHARGE. THOSE OF US WITH A 180 AMP ALTERNATOR DID NOT QUALIFY. THOSE OF US WITH THE 180 AMP ALTERNATOR DID NOT QUALIFY. THE SAME PROBLEM THAT EXISTED WITH THE 160 AMP, ALSO EXIST WITH THE 180 AMP ALTERNATOR. I ALSO HAVE A LIFE- TIME WARRANTY, BUT I HAD TO PAY FOR THE BATTERY.

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION WITH ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, SHOULDER, WRIST, AND NECK. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO THE INSURANCE COMPANY. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V118000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED AND THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND CAUSED THE TRANSMISSION AND OTHER SYSTEMS TO FAIL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 55,302.

I REPLACED THE ALTERNATOR AND BATTERY IN MY 2012 CHRYSLER 300 WHEN I RECEIVED THE MANUFACTURER RECALL NOTICE. I PURCHASED THE PARTS MYSELF AND HAD THE DEALER INSTALL THEM AT MY EXPENSE. I WAS REIMBURSED BY CHRYSLER. PLEASE NOTE HERE THAT THIS IS A BASE MODEL. THAT ALTERNATOR RECENTLY FAILED AS WELL AFTER JUST OVER A YEAR. THE BATTERY LIGHT CAME ON AND THEN WENT OFF FOR A FEW DAYS. IT CAME BACK ON AND STAYED ON THIS TIME. HAD IT TESTED AND WAS TOLD THE ALTERNATOR WAS AGAIN FAILING. THIS ALTERNATOR COST 485.00, LUCKILY WITH A LIFETIME WARRANTY. PERHAPS IT IS NOT JUST THE TYPE OF ALTERNATORS CHRYSLER USED, BUT A MORE COMPLEX PROBLEM TO BE INVESTIGATED HERE.

THERE IS A KNOCKING COMING FROM THE DASHBOARD RELATED TO THE AC. I HAD THIS SAME ISSUE WITH THE 2006 CHRYSLER 300 AND NOW THE SAME ISSUE WITH THE 2012 AS WELL AS MY FRIEND, SHE HAS A 2006 WITH THE SAME ISSUE. EVERY TIME THE AC IS TURNED OFF THERE IS A KNOCKING FOR ABOUT 15 SECONDS.

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE BACKING OUT OF A PARKING SPACE, THE GEAR SHIFTER STICK FAILED TO SHIFT FROM THE REVERSE POSITION. IT TOOK MULTIPLE ATTEMPTS TO SHIFT THE GEAR SHIFTER STICK TO THE DRIVE POSITION. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT FOUND. THE GEAR SHIFTER WAS REPLACED, BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE GEAR SHIFTER COULD LOCK UP IN ANY POSITION. THE VIN WAS NOT INCLUDED IN NHTSA ACTION NUMBER: EA16002 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50.

ON SEVERAL OCCASIONS OVER THE PAST FEW WEEKS, AS THE CAR HEATS UP, THE ABS FUSE SEEMS TO LOSE CONTACT. WHEN THIS HAPPENS, ABS/ESP (STABILITY CONTROL), FORWARD COLLISION WARNING, AND ADAPTIVE CRUISE DISABLE. IT HAS HAPPENED BOTH WHILE STATIONARY AND MOVING. IF USING ADAPTIVE CRUISE CONTROL, ACCELERATION AND SPEED MAINTENANCE WILL STOP, AND COULD RESULT IN AN ACCIDENT (THOUGH IT HAS NOT YET). A SIMILAR CHRYSLER CASE HAS BEEN OPENED AND LINKED TO THE POLICE VARIANT OF A CAR ON THE SAME PLATFORM WITH SAME ENGINE. POLICE CARS USE DODGE CHARGERS WITH HEMI V8, WHICH IS THE SAME PLATFORM AS THE CHRYSLER 300 WITH A HEMI V8, WITH MOSTLY COSMETIC ISSUES. THE FUSE IS NOT BLOWN, AND UPON THE CAR COOLING DOWN, THE SYSTEM IS RESTORED, HOWEVER, ON JOURNEYS IN WHICH THE ENGINE HEAT RISES, THE SYSTEM GOES OFFLINE. IT SEEMS AS THOUGH THIS MAY BE A COMMON ISSUE IN THIS PLATFORM, HOWEVER, THE TSB ONLY WENT TO THE POLICE CAR VARIANT OF ESSENTIALLY THE SAME CAR. WHEN THE ISSUE HAPPENS WHILE THE CAR IS MOVING, IF THE DRIVER HAS THE BRAKES APPLIED, A BANG/GRIND/SCRAPE SOUND (SUCH AS WHAT IS HEARD WHEN THE ABS ACTUALLY ENGAGES) CAN BE HEARD.

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, A FEW MONTHS LATER, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS INCLUDED NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

I WAS DRIVING MY VEHICLE ON A CITY STREET WHEN SUDDENLY IT STARTED TO ACT STRANGE. THE VEHICLE STABILITY WARNING LIGHT WENT ON AND I BEGAN TO QUICKLY LOSE POWER AND CONTROL OF THE VEHICLE. A BURNING SMELL WAS DETECTED AND THE POWERTRAIN BEGAN TO MAKE UNUSUAL NOISES. OTHER WARNING LIGHTS BEGAN POPPING RANDOMLY AND THE WIPERS STARTED ON ITS OWN. THE VEHICLE THEN STALLED AND CAME TO A COMPLETE STOP. ALL ELECTRICAL SYSTEMS COMPLETELY SHUT DOWN. SMELLED LIKE SOMETHING HAD BURNED UP UNDER THE HOOD. I IMMEDIATELY CONTACTED CHRYSLER ROADSIDE SERVICE AND HAD THE VEHICLE TOWED TO A LOCAL CHRYSLER DEALERSHIP. THE CHRYSLER SERVICE DEPARTMENT LATER EXAMINED THE VEHICLE AND SAID THE ALTERNATOR HAD BURNED UP. THE ALTERNATOR ALSO CAUSED DAMAGE TO MY BATTERY. THE SERVICE DEPARTMENT INDICATED IT WOULD COST APPROXIMATELY $1,000 TO REPAIR BOTH. THE SERVICE DEPARTMENT ALSO INDICATED THIS REPAIR IS NOT COVERED BY WARRANTY OR RECALL. I TOLD THE SERVICE DEPARTMENT I WAS AWARE CHRYSLER HAD RECALLED ALMOST 1/2 MILLION VEHICLE FOR THE SAME EXACT ALTERNATOR PROBLEM (RECALL P60). I CONTACTED CHRYSLER CUSTOMER SERVICE AND THEY INDICATED NOTHING CAN BE DONE BECAUSE MY VEHICLE WAS NOT ON THE P60 RECALL LIST. THEY PROVIDED ME A CASE NUMBER FOR THE INITIAL ROADSIDE SERVICE/TOW (#28743527) AND INDICATED NO OTHER CASE NUMBER WOULD BE GENERATED. ALTHOUGH MY VEHICLE IS NOT ON CHRYSLER'S RECALL LIST, THE ELECTRICAL PROBLEMS EXPERIENCED BY MY VEHICLE WAS IDENTICAL TO THE ALTERNATOR/ELECTRICAL PROBLEMS IDENTIFIED IN OTHER CHRYSLER VEHICLES HAVING THE SAME MODEL/ENGINE SPECIFICATIONS.

WHILE DRIVING ON INTERSTATE TRAVELING 70 MILES PER/HOUR MY 2012 CHRYSLER 300 DASH WARNING LIGHT LIT UP FOLLOWED BY DASH GOING WHITE. WE THEN LOST ALL POWER IN VEHICLE. NO POWER STEERING NO LIGHTS INSIDE VEHICLE OR OUTSIDE. WE WERE TRAVELING AT NIGHT SO PULLED OFF WITH SOME GREAT EFFORT. I AM GLAD I WAS DRIVING AND NOT MY WIFE. YOU COULD SMELL THE ELECTRICAL FIRE IN VEHICLE. HAD CAR TOWED TO DEALERSHIP. PAID ALMOST 700 DOLLARS FOR NEW ALTERNATOR WHICH WAS THE PROBLEM. THERE IS A RECALL (P60) WHICH LIST MY VEHICLE BUT MY VIN DOES NOT SHOW UP AS PART OF THE RECALL. MY BROTHER HAS A DODGE AND HAD SAME THING HAPPEN TO HIM AND HIS FAMILY. HIS VEHICLE WAS LISTED AS PART OF N60 RECALL AND WAS REPAIRED FREE OF CHARGE.