2012 CHRYSLER 300 Complaints

ON 2/23/2014 MY LEASED 2012 CHRYSLER 300 VEHICLE WAS PARKED IN A STORE PARKING, OUT OF NO WHERE- WHITE SMOKE APPEARED FROM CAR'S VENTS AND CENTER CONSOLE. I TURNED MY VEHICLE COMPLETELY OFF, AND APPROXIMATELY 3 TO 5 MINUTES LATER ENTIRE CAB BEGIN TO FILL WITH THICK WHITE SMOKE...THEN FLAMES APPEARED FROM CONSOLE...SCARY..ISN'T THE WORD!!. MY CHILDREN AND I QUICKLY REMOVED OURSELVES FROM THE CAR. A PASSERBY IN SHOPPING PARKING LOT NOTICED THE ELECTRICAL BURNING SMELL AND RAN BACK INTO STORE TO RETRIEVE A SMALL FIRE EXTINGUISHER.. LUCKILY, HE WAS ABLE TO CONTROL THE FIRE, PRIOR TO THE FIRE BRIGADE ARRIVING ON THE SCENE.THE FRONT PASSENGER SEAT AND CENTER CONSOLE WERE BURNED CONSIDERABLY, AS WELL AS CONTENTS SPRAYED FROM FIRE EXTINGUISHER REMAIN THROUGHOUT THE CAR.. NOT TO MENTION THE STENCH OF THE HORRIFIC ELECTRICAL BURN SMELL IS STILL EMBEDDED IN THE INTERIOR..THANK GOD WE ARE ALL ALIVE!!!.I HAVE CONTACTED CHRYSLER CUSTOMER SERVICE # NUMEROUS TIMES TO PROVIDE ALL ESSENTIAL INFO(VIN #, CHAIN OF EVENTS....ETC.AS OF THIS DATE (3/1/2014), STILL NO RESPONSE TO AS WHEN THE CAR WILL BE INSPECTED...AGAIN SMH... SAD BUT TRUE!!!..CHRYSLER DISPLAYED NO EMPATHY REGARDING THE POSSIBLE LOSS WHAT SO EVER...AND CONTINUE TO DRAG THEIR FEET BY NOT SCHEDULING AN INSPECTION OF THE VEHICLE BY ONE OF THEIR FIRE SPECIALIST!!!!.(KNOWING THAT IT IS A POSSIBILITY THE ELECTRICAL MALFUNCTION IS CHRYSLER'S LIABILITY- OPPOSED TO MINE!!) I WILL PROCEED LEGALLY IF I MUST!! ,,AGAIN SAD...BUT VERY TRUE!!!! *TR

DRIVING ON HIGHWAY WITH THE CRUISE SET AT 75 MILES PER HOUR WHEN ALL OF MY DASH LIGHTS CAME ON AND I HAD NO GAS POWER. I DIDN'T HEAR ANY NOISES OR NOTICE ANYTHING SUSPICIOUS. WHEN I PULLED OVER TO THE SIDE OF THE ROAD THE CAR STOPS AND WOULDN'T START, I WAS 50 MILES FROM HOME AND HAD IT TOWED, THE DEALERSHIP TECH SAID THE ENGINE RAN OUT OF OIL, IT WAS FINE THE DAY BEFORE...LATER THEY SAY TIMING CHAIN WAS BROKE, NOW THEY ISSUED A TIMING CHAIN RECALL FOR MY MODEL YEAR AND THE CHRYSLER HAS OFFERED TO PAY HALF THE $7000 TO $8000 BILL, THIS SHOULD BE COVERED COMPLETELY INCLUDING MY 2 WEEK CAR RENTAL. *TR

I CAME TO A STOP AT A FOUR WAY INTERSECTION. I ACCELERATED TO TURN AT ABOUT 5MPH INSTEAD OF THE CAR TURNING THE STEERING LOCKED UP FOR ABOUT 1-2 SECONDS. THEN DROVE NORMAL UNTIL I GOT TO MY DESTINATION WHICH WAS A FEW MINUTES AWAY & TURNED THE CAR OFF. I GOT OFF THE CAR & WENT INTO THE STORE. WENT I FINISHED SHOPPING I RETURNED TO THE CAR & TRIED TO START IT UP. IT WOULD NOT START & STEERING WHEEL & BRAKES WERE LOCKED. THE POWER STEERING LIGHT, STABILITY CONTROL & BRAKE LIGHTS WOULD BLINK & SAY SERVICE ENGINE. ABOUT AN HOUR INTO THIS I TRIED TO TURN THE CAR ON. IT TURNED ON BUT THE STEERING WHEEL WAS BARLEY TURNABLE I TRIED TO MOVE IT A FEW INCHES. FOR THE WRECKER SERVICE PERSONAL ONCE I MOVED IT THE CARS STEERING WAS BACK TO NORMAL & WORKING. I PLAN ON TAKING IT TO THE DODGE DEALERSHIP TOMORROW MORNING.I JUST REALLY HOPE THIS DOES NOT HAPPEN AGAIN WHILE DRIVING AT A HIGH SPEED. *TR

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO PROVIDE THE PROPER LIGHTING COVERAGE WHEN DRIVING UPHILL. THERE WAS NO LIGHTING COVERAGE TO SEE FORWARD OR WHILE TURNING IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER ADJUSTED THE HEADLIGHT ACCORDING TO SPECIFICATIONS HOWEVER THE FAILURE WAS NOT CORRECTED. THE DEALER ADVISED THE CONTACT THAT THERE WAS NOTHING ELSE THEY COULD DO TO CORRECT THE HEADLIGHT FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20 AND THE CURRENT MILEAGE WAS 20,000. UPDATED 12/30/13*CN

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS WOULD NOT PROVIDE PROPER ILLUMINATION AND THE HIGH BEAM ILLUMINATED UPWARD AND SIDE WAYS. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE THE DEALER ADVISED THE CONTACT THAT THE HEADLIGHT WAS A NEW DESIGNED AND THERE WAS NOTHING THEY COULD DO TO CORRECT THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 10,000.

WHEN DRIVING AT NIGHT IT APPEARS THAT THE HEADLIGHTS HAVE LARGE BLIND AREAS LEFT AND RIGHT (SIMILIAR TO HORSE BLINDERS). WHEN MAKING A LEFT OR RIGHT TURN THERE ARE BLIND AREAS THAT THERE COULD BE A PERSON OR CAR PARKED THAT YOU WOULD NOT SEE. I HAVE HAD SEVERAL CLOSE CALLS. ON CONTACTGING THE DEALER THEY SAID THAT IS THE WAY THE HEADLIGHTS ARE DESIGNED AND SEVERAL PEOPLE HAD COMPLAINED. IF I HAD TEST DRIVEN THE CAR A NIGHT I DON'T THINK I WOULD HAVE BOUGHT IT BECAUE OF THE SAFETY ISSUES. *TR

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT THE VEHICLE FAILED TO STEER CORRECTLY WHILE TRAVELING AT VARIOUS SPEEDS. THE CONTACT BELIEVED THAT THE REAR WHEELS WERE MISALIGNED AND THERE WAS NO WAY TO ADJUST THEM. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE. UPDATED 10/22/13 *CN

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V118000 (AIR BAGS) AND THE RECALL REPAIR KIT WAS ON A MASSIVE BACK ORDER. THE CONTACT WAS PLACED ON A WAITING LIST IN MAY OF 2013 AND THE PART REMAINED UNAVAILABLE. THE DEALER INFORMED STATED THAT ONE REMEDY KIT WAS BEING SENT TO EACH DEALER EVERY SEVEN DAYS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES AT THIS TIME.

PURCHASED A PRE-OWNED 2012 300 CHRYSLER LIMITED FROM A DEALERSHIP THAT IS APPROXIMATELY 90 MILES FROM MY RESIDENCE. TOOK DELIVERY AND AS SOON AS I GOT IN GARAGE I HEARD THIS GRINDING SOUND COMING FROM THE STEERING COLUMN AS I PARKED THE CAR. A FEW DAYS LATER I TOOK THE VEHICLE TO THE LOCAL DEALER TO DETERMINE THE CAUSE AND PROVIDE A REPAIR. THEY TOLD ME THEY HEARD NOTHING OTHER THAN NORMAL SOUNDS COMING FROM THE ELECTRONIC POWER STEERING MOTOR. I DROVE A SHORT DISTANCE AND HEARD THE NOISE AGAIN AS I MADE A TURN AND THOUGHT THIS IS NOT NORMAL. I TOOK THE VEHICLE BACK TO THE DEALER TO CONFIRM THE INITIAL DIAGNOSIS THAT WAS PROVIDED. THE SERVICE ATTENDANT CALLED THE TECHNICIAN AND HE RESTATED THE SAME THING, THAT THIS IS TYPICAL AND NOTHING CAN BE DONE. I CAME HOME WENT TO A CHRYSLER FORUM AND SAW THAT THIS PROBLEM HAS BEEN GOING ON FOR SOME YEARS. THERE HAS TO BE A PROBLEM HERE AS THIS NOISE IS NOT TYPICAL FOR A STEERING MECHANISM WHICH IS A SAFETY CRITICAL ITEM. I AM AMAZED THAT THERE HAS BEEN NO ACTION TAKEN TO CORRECT THIS ISSUE. ARE YOU WAITING FOR A FATALITY? *TR

STEERING WHEEL MAKES A SQUEAKING NOISE WHEN MAKING TURNS NO MATTER THE SPEED. I PURCHASED THIS CAR BRAND NEW 11/26/12 AND I STARTED HAVING THIS ISSUE A COUPLE WEEKS AFTER I PURCHASE THE 2012 CHRYSLER 300S AWD. I HAVE BROUGHT MY CAR TO SEVERAL DEALERSHIPS IN THE DENVER AREA AND THEY ALL SAY THEY ARE UNABLE TO DUPLICATE THE ISSUE ON THEIR COMPUTER EVEN THOUGH THEY CAN HEAR THE NOISE WHEN DRIVING IT. I ALSO RECORDED A VIDEO BC ON ONE OCCASION THE DEALER SAID THEY DIDN'T HEAR ANYTHING. THIS IS REALLY FRUSTRATING TO HAVE A BRAND NEW CAR THAT HAS A STEERING SQUEAK WHILE I'M DRIVING. I EVEN CONTACTED HEADQUARTERS AND ALL THEY DID WAS ASK ME TO GO BACK TO THE DEALER AND CALLED TO DO A FOLLOW-UP AND I TOLD THEM THE ISSUE WASN'T FIXED AND I HAVEN'T HEARD ANYTHING BACK. ITS BEEN 8 MONTHS THAT THIS ISSUE CONTINUES TO OCCUR! *TR