2013 CHRYSLER 300 Complaints

TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. WHILE DRIVING 35 MPH, A BURNING ODOR WAS DETECTED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, THE VEHICLE STALLED AND WAS UNABLE TO BE RESTARTED. FRANKLIN CHRYSLER DODGE JEEP RAM (1124 MURFREESBORO RD, FRANKLIN, TN 37064, (615) 614-8243) WAS CALLED AND REFERRED THE CONTACT TO CHRYSLER'S CUSTOMER CARE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

TAILLIGHTS STOPPED WORKING. NO BREAKLIGHTS AND NOT TURN SIGNALS. DEALERSHIP HAS NO IDEA FOR THE FAILURE. THERE ARE SEVERAL UNITS WITH THIS PROBLEM. THIS IS A SAFETY ISSUE AND A STATE TRAFFIC VIOLATION.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT THE VEHICLE SHIFTED INTO REVERSE INDEPENDENTLY AND ROLLED BACKWARDS MORE THAN ONCE. THE VEHICLE WAS TAKEN TO A DEALER (EARNHARDT CHRYSLER JEEP DODGE RAM, 1521 E DRIVERS WAY, GILBERT, AZ 85297, (480) 926-4000) WHO STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER AN UNKNOWN RECALL FOR THE POWER TRAIN; HOWEVER, THE REMEDY FAILED TO PERMANENTLY REPAIR THE VEHICLE. DURING THE MOST RECENT FAILURE, THE CONTACT WAS UNABLE TO SHIFT FROM DRIVE TO ANY OTHER GEAR. THE VEHICLE INDEPENDENTLY SHIFTED OUT OF GEAR, WHICH CAUSED THE CONTACT TO APPLY PRESSURE TO THE BRAKE PEDAL AND APPLY THE EMERGENCY BRAKE. THE CONTACT HAD TO TURN INTO A HANDICAPPED SPACE WITH A CONCRETE BARRIER TO PREVENT THE VEHICLE FROM CRASHING INTO A BUILDING. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A SHIFTING FAILURE AND THE COMPUTER FAILED AND NEEDED TO BE REPLACED. THE DRIVER WAS SHAKEN UP BY THE INCIDENT AND WAS UNABLE TO USE THE FOB TO TURN THE VEHICLE OFF. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 55 MPH, THE FRONT PASSENGER SIDE WHEEL SEPARATED FROM THE VEHICLE. THE VEHICLE CRASHED INTO A GUARDRAIL. DURING THE CRASH, THE FRONT END OF THE VEHICLE WAS DAMAGED AND THE AIR BAG SENSOR INDICATOR ILLUMINATED; HOWEVER, THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO HERITAGE CHRYSLER (9428 REISTERSTOWN RD, OWINGS MILLS, MD). THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE VEHICLE WAS REPAIRED. ALSO, WHILE OPERATING THE VEHICLE, THE GEAR SHIFT LEVER WOULD ERRONEOUSLY MOVE FROM DRIVE TO NEUTRAL, AS IF IT WERE ACCIDENTALLY BUMPED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT NOTIFIED OF THE POWER TRAIN FAILURE. THE FAILURE MILEAGE WAS 4,500.

THE STEERING CONTROL COLUMN FORCING WINDSHIELD WIPERS TO STAY ON EVEN WHEN IN OFF POSITION.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (PHILLIPS CHRYSLER JEEP DODGE RAM, 3440 S PINE AVE, OCALA, FL 34471) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I DROVE MY CAR IN THE MORNING. IT SEEMED LIKE IT WAS GOING TO STALL WHEN DRIVING HOME. PARKED THE CAR. LATTER GOT IN MY CARTO START IT AND IT MADE A ODD SOUND. I LOOKED AT THE DASH AND CHECK ENGINE LIGHT. LIGHTNING BOLT. ANTI LOCK WER LIT. IVE NOT BEEN ABLE TO START MY CAR SINCE. 3 MONTHS. 2013 CHRYSLER 300 TOURING. IT STARTED READING 2 CODES P0850 NOW ITS READING 7 CODES. NEVER GOT IT TO TURN OVER. ALSO MY BATTERY IS DRAINING.

17V-435 RECALL. MESSAGE LIGHT SHOWS ON DASH SAYING "BATTERY SAVER MODE". TAKE CAR TO DEALER WHO CANNOT UNDERSTAND WHY MSG IS SHOWING. RUNS DIAGNOSTICS AND CANNOT FIND ANY PROBLEM. SAYS DOES NOT HAVE PARTS TO REPLACE THE ALTERNATOR THAT IS ON THE RECALL. 6 DAYS LATER THE CAR STOPS IN THE MIDDLE OF THE BUSY 4 LANE ROAD, DASH LIGHT FLASHING, THEN FLASHING LIGHTS STOP AND CAR IS DEAD, ENGINE AND ALL. CALLED DEALER, NO ANSWER. CALLED AAA. TOW TRUCK TOWED CAR TO NEAREST AUTO REPAIR SHOP. AUTO REPAIR SHOP FOUND A DEFECTIVE ALTERNATOR AND BATTERY DAMAGE. REPAIR SHOP HAD NO PROBLEM FINDING A REPLACEMENT ALTERNATOR. REPLACEMENT BATTERY NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

FCA RECALL T36/NHTSA 17V-435 NOTIFIED SIX (6) MONTHS AGO REGARDING ALTERNATOR DIODE THERMAL FATIGUE WHICH MAY RESULT IN ALTERNATOR FAILURE WHILE DRIVING AND CAUSING A RISK OF CRASH. ALSO, MAY DEVELOP A RESISTIVE SHORT CIRCUIT THAT CAN RESULT IN HEAT, SMOKE AND/OR FIRE ORIGINATING WITHIN THE ALTERNATOR. AS OF 01/09/2018, I FORTUNATELY HAVE NOT EXPERIENCED A PROBLEM. THE MANUFACTURER STATES THEY DO NOT HAVE THE PARTS TO RESOLVE THE PROBLEM. I AM OF THE OPINION THEY HAVE NO INTENTION OF RESOLVING THE PROBLEM. IF THEY WAIT LONG ENOUGH, WE WILL FORGET ABOUT THIS RECALL. WOULD THE NHTSA PLEASE INTERCEDE REGARDING THIS MATTER?