2023 CHRYSLER PACIFICA Complaints
View complaints related to 2023 CHRYSLER PACIFICA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 190 complaints submitted for the 2023 CHRYSLER PACIFICA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2023 CHRYSLER PACIFICA- La Porte, TX
With driver seated in the driver's seat, a child entered the vehicle and pressed the "Stow 'n Go Assist" button, instead of the "door close" button. From the Stellantis website: "There is a button on the B-pillar that allows for easier operation of the Stow ‘n Go feature. By pushing the Stow ‘n Go Assist feature, the front seat will move forward automatically to allow the second-row seat to be stowed. Pressing the button again moves the front seat back to its starting position" The driver's seat, while occupied, still moved forward, pinning the driver between the seat and the steering wheel. Pressing the "Stow 'n Go Assist" button again to attempt to free the driver resulted in an error message on the instrument cluster that an obstruction was detected, so the seat could not be moved (not exact wording, unfortunately). The driver, once calmed from the initial shock of the event, was able to force her way out of the seat (it was not easy for her to move out of the seat in this position), and only then did the seat return to normal operation. Van is available for inspection, we have NOT attempted to reproduce the issue, the event was reported to the local dealership and they indicate they will check for any TSBs or anything of the sort once it is there. Nobody has actually inspected it, and there were no warnings or errors related to this prior to the event occurring.
Source: NHTSA WEB SITE -
2023 CHRYSLER PACIFICA- Grayson, GA
2023 Pacifica puts itself in P while stuck in traffic then won't let us put in D. We had to shut off car and back on again to move the knob to D The knob was stuck in park it woukdnt let us do anything in middle of freeway traffic
Source: NHTSA WEB SITE -
2023 CHRYSLER PACIFICA- JAMAICA, NY
1. Engine Light and the "A" warning light stay on while driving. 2. It's unsafe with family in the car; fear it will shut off on the highway. 3. yes, the dealer has agreed its a defeated part causing the engine to light to come on 4. No warning lights before driving a car for a week.
Source: NHTSA WEB SITE -
2023 CHRYSLER PACIFICA PLUG-IN HYBRID- Fairfield, OH
I was driving the van a day after I bought it with only 42 miles on it, was going to make a turn onto a busy road and the car made a horrible noise and suddenly stopped. After a minute the 03A "fix" came on warning me to pull over safely but the car had stopped on it's own and would not restart, it was dead. Had I been on the highway when it happened it could have ended very badly.
Source: NHTSA WEB SITE -
2023 CHRYSLER PACIFICA- Shreveport, LA
Purchased a brand new 2023 1/6 or 1/7 Jan 18 I ran over a speed bump and the the bottom of the van plastic cover was hit and had to take it into the dealership service center to have it re attached 1/24 family went on a 200+ mile trip and back with no problem 1/27 the van started to give me error msg Will add photo and video Unable to upload please provide me with email will send it
Source: NHTSA WEB SITE -
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2023 CHRYSLER PACIFICA PLUG-IN HYBRID- Saint Johns, FL
[XXX] Hi Team, I recorded this video on my New 2023 Pacifica Hybrid Limited which I purchased on Jan 17th.(I traded my 2017 Honda CRV EXL and remaining amount Financed with bank) The very next day I got these alerts while it was parked in my garage, The vehicle freezes all of a sudden, the bunch of alerts popup saying the safety features unavailable like, Blind spot Monitoring, Active lane keeping, cross traffic alerts, forward collision, etc. At the steering doesn't move. I took to the Dealer on Jan 18th and they were not able to figure what was going on, it was with dealer for 3 days 1/18, 1/19 and 1/20. The Dealer cleared the Check Engine light and gave back the vehicle. On Jan 22nd, the second time I got, I recorded as a proof of the issue to show the Dealer. The Vehicle is with Dealer (https://www.jaxcjdr.com/)as of now. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Source: NHTSA WEB SITE