2022 CHRYSLER PACIFICA Complaints

When driving approximately 65 mph on the highway, alert on the vehicle display came on saying to pull over the engine would shut down soon. We were able to pull over and the car no longer worked. We were driving with our family of young children in the car, had there been no shoulder to pull over on the highway we would have been extreme danger.

While driving on a freeway at about 70mph, the "Stop Safely Vehicle Will Shut Off Soon" warning message displayed. Additionally on the dashboard, the BRAKE (red warning light), the yellow engine light, the red turtle light displayed. The car quickly lost power and speed was quickly reduced to about 30 mph. The car continued to slow down and I was able to coast to the shoulder. I could have easily been injured or killed trying to get to the shoulder without any power from the engine. The transmission recall had been fixed the day prior. Car was towed to the dealership and needed a new transmission. Have been waiting for a new transmission for over 2 months.

Everyday over the last two weeks, the minivan will just completely shut off while driving down the highway. I have to try to pull over and restart the minivan. This is particularly dangerous here in the southern California area.

While driving on a freeway at about 70mph, the "Stop Safely Vehicle Will Shut Off Soon" warning message displayed. Additionally on the dashboard, the BRAKE (red warning light), the yellow engine light, the red turtle light displayed. The car quickly lost power and speed was reduced to about 40 mph. Within about 1/2 of a mile the car continued to slow down and we were able to coast into a truck weight station. We turned off the car. We checked for anything visibly wrong. We did not see anything wrong. We restarted the car. The yellow engine light remained on. We drove to a parking lot, off the freeway. We had the car towed to the nearest Chrysler dealer in Cloquet, MN. During the process to hookup the car, the "Stop Safely..." message again appeared. Quickly slowing down and stopping a car, on a freeway could have caused injury and/or death to my wife and me and possibly other drivers who were following us. If we had not found a safe place to coast to, the van could have become disabled in the traffic lanes. Additionally, we had just had the recall regarding the transmission short completed about 4 days earlier. I do have pictures of the dashboard messages. At this time, the dealer charged the hybrid batteries and cannot see any issues. I have call Chrysler Customer Service.

We experienced loss of motive power while on the highway. We received a Malfunction Indicator Lamp illumination and the accelerator went limp. Our whole family, including a baby and toddler were on the car when it happened while driving at normal highway speeds. The manufacturer has looked at the vehicle and acknowledged this transmission issue has happened to 2017-2023 Chrysler Pacifica vehicles.

The vehicle lost power and was not accelerating when pressing on gas pedal. The engine light came on but came off 4 days later. Took to the dealership. The engine light was no longer on. Dealer informed me of the recall and said it will take 2 to 3 days to fix. After 6 days the dealership has contacted me and said it'll be another 2 to 2.5 weeks as software update triggered a need to replace a module.

While driving on highway on4/22/23 the vehicle displayed a message stating “stop safely, vehicle will shut off soon”. I lost the ability to accelerate and had to coast to the nearest shoulder. This happened during a high traffic period and I had children in the car. At the time there was no shoulder near by so I had to drive on the busy highway at very slow speeds until I could pull over. This was a very dangerous incident and I’m lucky I was not in an accident.

Van engine suddenly turned off while I was driving on a local highway on April 3, 2023. Six people were in the car. I was able to stop at a turning lane before an intersection, turned off the engine and after re-starting it worked again. I brought the car to the dealership and was told that there is a 03A recall that will fix the problem. It took 3 week to get an appointment to perform the recall fix. I was told not to drive the car during that time. - On April 20th, I brought the car to dealership for the recall fix. It took only 3 hours and I got my car back. - On April 22nd, I took my family to Torrance area. On the way home, while driving on the HOV lane of I-405 North, my van suddenly slowed down from 70mph - 40mph and continued to cruise at around 40mph. Even when I hit the accelerator, it wouldn't go pass 40mph. Engine light turned ON and a message popped up saying 'Vehicle will shut off soon, stop safely'. But I couldn't stop safely on a super-heavy-traffic freeway where everyone drove 70+mph. So I parked on the narrow shoulder on HOV lane, with cars zooming by. I turned off the engine, re-started it but the condition stayed the same. I turned it off again, this time waited 5 min before starting the engine and it finally turned back to normal. I am too scared to drive my newly bought van now. It is a family van, so my whole family always ride in the van with me. We are in Los Angeles traffic where people drive very fast. When the van shuts off in the middle of the fast moving freeway, it is an accident waiting to happen. It has happened twice in 3 weeks. It happened even after I brought the van in for the recall fix. - Chrysler Pacifica 03A recall fix is not fixing the problem. Please, help us. Pacifica Hybrid owners' lives are at risk every time they drive their vans. They also put other drivers at risk.

The contact owns a 2022 Chrysler Pacifica Hybrid. The contact stated that while driving at approximately 65 MPH, the vehicle lost motive power without warning. The 'Stop Safely, Vehicle Will Shut Off" message was displayed. The vehicle was able to be restarted. The vehicle was taken to a local dealer and was serviced under NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System). The vehicle was repaired; however, the contact stated that while driving at various speeds, the failure reoccurred. The vehicle was then taken to DCH Chrysler Dodge Jeep Ram FIAT Of Temecula (26845 Ynez Rd, Temecula, CA 92591), where it was diagnosed that an unknown software needed to be rebooted. The vehicle was repaired; however, the failure recurred, and the vehicle was taken back to the dealer, where it remained awaiting further diagnosis and repairs. The manufacturer was not made aware of the failure. The failure mileage was 5,930.

Our 22 Chrysler Pacifica Hybrid stalled twice on the freeway on 4/11/203. We brought the van into the dealer and they updated the software based on the Loss of Motive Power recall. Exactly one week later, the van stalls again twice on 4/18. The recall did not fix the issue.