2022 CHRYSLER PACIFICA Complaints

Vehicle would lose power unexpectedly at highway speeds and in town posing a major risk for an accident to occur. We brought the vehicle in for the recall-software update but vehicle continues to lose power. The only change is a warning that appears on the instrument dash screen to slow down/pull over because the vehicle is about to lose power. This is still a hazard at highway speeds and busy in town traffic driving because you are required to shut down your vehicle. Not acceptable on many levels and I would have assumed the recall would fix the actual functional disturbance and not just create a warning screen.

The contact's mother had rented a 2022 Chrysler Pacifica Hybrid. The contact stated that upon his mother entering a gas station at a low rate of speed, she hit a divot in the road which triggered the vehicle's phantom braking to engage without warning. As the vehicle came to a sudden halt, the air bags deployed without incident. Due to the failure, his mother was taken to the hospital where she was treated for a concussion as well as multiple injuries to her neck, hips, nose, and right thumb; she also sustained severe burns and bruising to both hands and arms. A police report was filed. The vehicle was towed to an independent mechanic; however, the whereabouts of the vehicle are unknown. The dealer nor the manufacturer had yet to be notified of the failure. The failure mileage was unknown.

My 2022 Pacific Hybrid Limited stalled today while heading towards the Monterey Bay Aquarium. Luckily, I had enough momentum to make it to the shoulder. I've had it since late December and it has 3900 miles. It started with this whine for 10 miles prior to the stall, similar to the fake whine EV cars make to warn pedestrians. Then I hit a patch of traffic that dropped my speed to less than 10 mph. When traffic started to go again, the car shook and grumbled until it stopped accelerating all together. The check engine light blinked on. At that point I was maybe going 20mph and quickly started to go over two lanes (had to cut off a guy) but made it to the shoulder safely. Once we stopped, we all noticed the smell of something like burnt electronics. The car wouldn't move at the point. I tried turning the car off and on for the next 15 mins and still no go. The car also had <1% battery power (which we used up the battery maybe 20 minutes prior to the stall).

Engine stopped at highway speed, instrument cluster displayed message for a restart sequence even though car was coasting. Once vehicle was stopped had to change from run mode to off mode and then was able to restart and proceed. Check engine light was amber. After restart engine stalling continued randomly without warning during our trip. I need this corrected and vehicle to perform as advertised, thank you.

Car stops suddenly on highways and other road with a warning and red turtle sign on dashbaord . I was able to switch off the car for few min and then turn it on and get back to road again but it is happening while I am on road especially on highways it is very dangerous. I took car to dealer ship and they did some computer restart and send me home , the same issue happened even after that. Attaching pictures of the dashboard on each and every occurrence to notice the miles .

During the month of March, 2023, my vehicle completely shut down on two occasions, both of which occurred while traveling at highway speeds. There were dash icons that were lit, including a check engine light, a turtle icon and a message to Pull Over. The shutdown caused me to move quickly to the shoulder of the road, with limited ability to maneuver in a safe manner. These shutdowns occurred after the vehicle had its software updated based on Recall 03A (Loss of Motive Power). Apparently, the update only served to provide a warning on the dash that the engine was about to shut down (which occurred immediately). The dealer has had the vehicle for some time, and the latest update is that they are replacing the vehicle's transmission. It would seem unacceptable if, in fact, a (known?) issue that causes a shutdown was addressed by merely providing a millisecond's notice that the vehicle is going to completely die. This is an extremely unsafe situation, placing the motorist, their passengers and nearby vehicles in danger.

When locking vehicle and arming the alarm up on returning to vehicle in a parking lot no matter where. Upon return to vehicle before unlocking we notice vehicle rear tailgate is wide open. This has happened multiple times with a dealer not finding any cause. Now on our second case to have looked at. This is not good as anything in the vehicle is open to theft with me having no control of it. Happened on the road traveling to FL from IL leaving all of our belongings visible and available to take. Not good had luggage tools, guns all easily stolen.

I was driving around 15 mph and the van suddenly lost all electrical and engine power. I could not drive and none of the instruments were working. I could not turn on the emergency blinkers / hazard lights. I could not restart the van. No buttons were working. The van came to a stop with some bad sounds from the engine. I was on a hill and I had to keep my foot on the brake otherwise the van would start rolling backwards. I could not place the vehicle into park and the parking break did not work either. This means I was effectively trapped in the vehicle, in the middle of the road, unable to engage any hazard lights. I called my spouse and he drove to meet me. He opened the hood and after a minute the power returned and the vehicle displayed a "service electrical system" message. I was then able to drive the vehicle home about half a mile. Later that evening the vehicle again "died" and was unresponsive. Hours later it is still not turning on and will have it towed to the dealership. This complete loss of power has happened a few times before, but always when the vehicle was parked overnight and I discovered it was not working in the morning. But it would always turn itself back on after a few minutes.

The sliding driver side rear door malfunctioned - either a sensor did not go off, or the door did not register the sensor. My 4-year-old female child pressed the button to automatically open the sliding door, and attempted to climb in the vehicle as it was sliding open. She accidentally hit the button again as she entered, and the automatic sliding door began to close. Her head became trapped between the sliding door and the vehicle frame, and the door continued to attempt to shut, crushing her head. She screamed and I pressed the button again, and the door began to open, letting her loose. She was in significant pain and did not settle quickly; she has a large knot and bruising on her head where the automatic sliding door trapped her, and has a headache. The door should have registered that her body was in the way of closing, and additionally should have stopped and re-opened when it made contact with her head.

The vehicle was part of the O3A recall notice and was taken in about 2 to 3 weeks ago to have the software "fix" done. Last evening while driving on the highway, the car gave the warning of safely exit road way, you are about to loose power. The power loss was immediate and was almost reended by the vehicle behind, but was able to get off highway with out accident.