2022 CHRYSLER PACIFICA Complaints

Multiple vehicle shut downs while driving on the highway. A red turtle icon appears on the instrument panel letting me know vehicle will be shutting down, and I will have to pull over. This has happened to me over a dozen times, and I have had the transmission replaced twice now by the dealershp. This is a very unsafe situation because if you are on a road with no shoulder you will stop in the middle of the road and be at risk for a collision. This can happen anywhere, and happened multiple times when I was driving my family for a vacation hours from home. One time it happened I was with my disabled daughter and we were stuck by the side of the road miles from home. When that happened, I could not get the vehicle to restart. If it had not been for AAA I don't know what I would have done to get home. This has happened to me a dozen times since 2023. Chrysler has known about this problem for years! How are they still allowed to manufacture these vehicles with this known major defect?

Number of days your vehicle is down: indefinitely as of now there is no fix according to the dealership parts are at least 10 weeks out with them not knowing how to do the install once parts arrive Number of Repair Attempts: there is no fix as of now but the vehicle has broken down 4 times parts for the transmission are on back order (at least ten weeks) and they do not know how to install the parts once they arrive First Repair Attempt Date and Problem: June 10, 2025 The van showed a message saying pull over as the vehicle will stop while we were on the highway heading to my daughters graduation. Initially. We were able to pull over that time and stop driving before the car turned off. we took the vehicle in and they inspected it for the recall. Most recently, the vehicle did it again on the highway. I was not being able to pull all the way over prior to the vehicle, losing power and stopping in the middle of the highway with my children inside. Voice of the Customer / Complaint: as of now there is no timetable for us to be able to return driving the vehicle which is extremely unsafe. We purposely got a seven passenger van to transport our entire family, and at this point we have no way to do. So. The dealership says they are unable to give us a loaner for that, and we are getting no assistance with this with no timetable. As far as when the vehicle will be fixed. Therefore, I’m requesting a buyback of the vehicle so that we can get something to transport our family as the vehicle is down. I am still having to pay for the car note without having anything to Show for it. I cannot drive it as I don’t know when it will shut off. It is currently sitting at the dealer.

The second-row seat back will not stay in a fixed position. How would that do in a car crash with no fixed back position? Just flop backwards all the way from a rear crash? This part was broken. Spring busted open the cheap, plastic housing to the EZ slide latch. Latch Release Cable - Mopar (68324912AC), 2017-2025 Chrysler - 68324912ac

The contact owns a 2022 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 25V302000 (Air Bags); however, the contact made several attempts to have the recall repair completed but was informed by the dealer that parts were not yet available. The manufacturer was contacted and informed the contact that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

When driving on local road or freeways, car stops in middle of running state with check engine light ON and with a message displayed on cluster as ‘ Stop Safely, vehicle will shut off soon’

The contact owns a 2022 Chrysler Pacifica. The contact stated that while driving at 45 MPH, the check engine warning light illuminated. The vehicle was taken to the local dealer, who transferred the vehicle to an unknown local Chrysler dealer. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 40,000.

The contact owns a 2022 Chrysler Pacifica Hybrid. The contact stated that while driving approximately 65 MPH, the message "Vehicle was Shutting Down" and a "Red Turtle" symbol was displayed. The contact stated that the engine was running but gradually lost motive power and stalled. The vehicle was turned off and restarted. The contact had driven the vehicle to a local dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The contact stated that the failure was intermittent but recurring. The contact stated that recently when the warning light illuminated, the vehicle shut off. The contact had taken the vehicle three times to the same dealer however, the vehicle was not repaired. The manufacturer was informed of the failure and advised the contact that a case manager would call back and provided a case number. The failure mileage was 28,620.

My 2022 Chrysler Pacifica Hybrid periodically has a sudden shutdown warning identical to vehicles in recall 23V-010 (157), where the engine simply shuts down and a message shows to park safely (it happened to me a bunch of times on a highway and I was lucky enough to have room on the road shoulder. My VIN isn’t listed in the recall 157 that seems to take care of this issue, but the symptoms match exactly. I need this investigated for safety and repaired under warranty or recall.

The car shut down and a turtle appeared on the screen on the middle of the highway.

My wife was driving our 2022 Chrylser Pacifica when it died in the middle of an intersection in downtown Austin. She was in the turning lane waiting for the light to change when the auto stop/start feature activated. As the light turned green and she went to proceed, the car started up and then cut back off while simultaneously placing itself in park and all of the lights on the dash began blinking and messages stating "service shifter", "service parking brake", "service brakes" etc started popping up on the dash. She tried to restart the car and nothing happened and the emergency flashers would only work intermittently before shutting off and randomly coming back on for a few seconds minutes later. Eventually a police officer pulled up behind her to block traffic while she and they tried to get the car started. When I arrived, I was able to jump the car and get it out of the road and to a nearby parts store to check the batteries. Oreillys and Advanced Auto confirmed that the alternator, batteries and starter were good based on their diagnostic scanners. She was able to drive it to San Antonio and back the next day with no issues, but that night, when we went to dinner and stopped for gas, it did it again while in the fuel line although I was able to restart the car this time but now displays "Stop/Start Unavailable, Service Stop/Start". After the second event, went back to Oreillys and had it scanned, there were no primary diagnostic trouble codes, but 8 stored additional ABS trouble codes relating to low voltage, and electronic failures across multiple systems. This all came after having the oil changed and a safety inspection performed on 23 July in which everything passed, but they recommended a coolant and brake fluid flush. Concerned about this happening in congestion on a highway or somewhere with limited options for recovery.